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Alan Webb Mazda
Vancouver, WA
1,244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,244 Reviews of Alan Webb Mazda
February 03, 2019
A great place to do business Ryan was great to deal with as well as all of your staff including the title and finance person. I would definitely return to your dealership for ano Ryan was great to deal with as well as all of your staff including the title and finance person. I would definitely return to your dealership for another purchase. More
by DCLAPP2
Verified CustomerEmployees Worked With
Ryan, Dana Lovio
February 02, 2019
Warranty work The navigation screen in my new Mazda would remain black at times. It was determined that the screen was faulty & had to be replaced. I was given a lo The navigation screen in my new Mazda would remain black at times. It was determined that the screen was faulty & had to be replaced. I was given a loaner vehicle & the work was done on time. Everyone was friendly. More
by GwenB
Employees Worked With
Lindsey
February 01, 2019
Happy owner of new Mazda CX-5 My husband and I are owners of two Mazda 3s, purchased at Alan Webb Mazda. I came in to ask a question of the Parts Dept and to 'look' at the Mazda C My husband and I are owners of two Mazda 3s, purchased at Alan Webb Mazda. I came in to ask a question of the Parts Dept and to 'look' at the Mazda CX-5s. Four awesome employees helped me from beginning to end of a new purchase. Colin stepped away from the Parts Dept to show me several CX-5s as Kathy, a sales rep, was at lunch. He asked if he could have Kathy call me later that day and discuss two vehicles I was interested in. Kathy called later that evening and sent me quotes on both. The next day I went to the dealership and met with Devin as Kathy was unexpectedly out of the office. He was very patient, thorough, knowledgeable and easy to talk with as he went over all the features of the vehicles, esp the electronics which I was very nervous about. I very happily decided on one of the CX-5's. While Dave, in finance, completed the paperwork, Devin sat and visited with me while we waited. I could not have asked for a better car buying experience. Thank you, all, for "another" great experience at Alan Webb Mazda. More
by grandmateresa12
Employees Worked With
Dave Milbrandt, Finance Mgr, Colin Erskine, Devin Fahrion, Kathy Melchiorre
February 01, 2019
Happy Owners of 2019 CX 5 We were pleased with the thoroughness of our sales rep Ryan Sundine. He was very knowledgeable about the car we were evaluating. We felt he truly want We were pleased with the thoroughness of our sales rep Ryan Sundine. He was very knowledgeable about the car we were evaluating. We felt he truly wanted to find the autonthat best suiting our needs. He was very personable and not pushy. It was a pleasure working with him. More
by chckan50
Employees Worked With
Ryan Sundine, Justin Lang
January 28, 2019
Great car, great price, great service I started my new car buying experience online. I found an amazing car, and asked for a quote. Devin emailed me a price, which seemed incredibly fair I started my new car buying experience online. I found an amazing car, and asked for a quote. Devin emailed me a price, which seemed incredibly fair, so I went in to look at the car. After seeing the car, I decided I liked the 5 door better than the sedan, but they didn't have one in stock at the trim level with the options I wanted. When I found one elsewhere, I knew I wanted to get it transferred to Webb so I could deal locally. Devin handled the transaction with grace and precision; I got a great price on the transferred vehicle. Now I am driving an amazing car that I paid a fair price for, all while working a pressure-free and stress-free deal. Thanks Devin! More
by indexter46219
Employees Worked With
Devin Fahrion
January 27, 2019
Incredible price with superior customer service from Kathy! Living in Portland I requested online price quotes from five dealerships in the surrounding area and it was Alan Webb who provided the most competitiv Living in Portland I requested online price quotes from five dealerships in the surrounding area and it was Alan Webb who provided the most competitive price with quick and informative email responses. We handled most of the negotiating online and then I came in for a final test drive and to sign the papers. As a first-time car buyer I cannot imagine a more pleasant experience than working with Kathy Melchiorre! She was kind, patient, extremely informative and most important made the entire experience pressure-free. I've heard horror stories from friends about their salesperson that I couldn't believe how lucky I got with Kathy! Even when finance was preparing my papers I had a wonderful time waiting with Kathy, she makes you feel like an old friend and time just flew by! From the second I walked in the dealer to leaving the lot with a new car I felt no regret (and feel none to this day). If a friend is ever interested in a Mazda I will immediately refer them to Alan Webb and specifically to Kathy, she's the best! More
by happycanadian
Employees Worked With
Justin Lang, Kathy Melchiorre
January 22, 2019
Consistent Good Service I have been using the Alan Webb Mazda service department since I purchased my vehicle in 12/2014. The staff are always pleasant and the service is ex I have been using the Alan Webb Mazda service department since I purchased my vehicle in 12/2014. The staff are always pleasant and the service is excellent. More
by dodie5353
Employees Worked With
Jessica Pham, Megan Robin, Peter Gregg
January 21, 2019
Great, no pressure sales from Devin! Devin took great care of us, with out pressuring us to buy, gave us the freedom and time we needed to figure out what to do, while giving us all the i Devin took great care of us, with out pressuring us to buy, gave us the freedom and time we needed to figure out what to do, while giving us all the information we needed in a timely matter. We finally ended up with what we wanted at the price we were looking for. Thanks Devin for all your help! More
by ztarsi
Employees Worked With
Devin Fahrion
January 16, 2019
Best Mazda dealer in Northwest Best dealer and service experience I have known so far! Courteous and friendly. Work was done in a timely manner, and all charges fully explained. Best dealer and service experience I have known so far! Courteous and friendly. Work was done in a timely manner, and all charges fully explained. More
by JOHNNYSTOTT
Employees Worked With
Colin Erskine
January 15, 2019
Oil change and tire rotation The attending employee was very friendly and helpful. The wait time was short. The waiting area is always clean . As with the restroom, it is always c The attending employee was very friendly and helpful. The wait time was short. The waiting area is always clean . As with the restroom, it is always clean and stocked. More
by TINERNF
Employees Worked With
Jessica Pham, Megan Robin
