
Alan Webb Mazda
Vancouver, WA
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1,246 Reviews of Alan Webb Mazda
Lease of new vehicle Came in for a scheduled oil change decided to get more information about leasing a new vehicle Kathy was super helpful through the entire process. Came in for a scheduled oil change decided to get more information about leasing a new vehicle Kathy was super helpful through the entire process. More
In and out with a great price and rockstar customer service. This is our 2nd new Mazda purchased from Alan Webb Mazda. I simply send my buy bid to competing dealerships to land my pricing. Alan Webb has been t This is our 2nd new Mazda purchased from Alan Webb Mazda. I simply send my buy bid to competing dealerships to land my pricing. Alan Webb has been there both times either meeting or beating pricing. I'm a busy biz owner and like most of us, I value price, customer service and my time. With Alan Webb Mazda, I'm in and out as quickly as possible with rockstar customer service. I also buy lube for life oil changes. I have had great experiences with the service department there as well. Shout out to Alan Webb Mazda! They are the perfect go to for my Mazda car purchase and maintenance needs. More
Great Price; Great Customer Service; Low Pressure Sale Went in for a test drive, Peter gave lots of info about the car; no pressure once I told him that I wasn't prepared to buy that day. I told them I'd Went in for a test drive, Peter gave lots of info about the car; no pressure once I told him that I wasn't prepared to buy that day. I told them I'd think about it and shop around and Kathy offered a price quote for me to take home. The price quote was great, so I came in the next day and bought the car. Everyone was super friendly, low pressure. Piece of cake! More
Tires replaced I have been with Mazda for at least 25 years, service was good, but it took at least 2-3 hours which seemed to be a long time. I have been with Mazda for at least 25 years, service was good, but it took at least 2-3 hours which seemed to be a long time. More
PROCESS WAS SMOOTH AND EASY THEY HAD WHAT WE WANTED. THE NEGOTIATION WAS SIMPLE AND STRAIGHT FORWARD. THE PAPERWORK WAS EASY TO FOLLOW. IT TOOK A SHORT TIME TO COMPLETE THE TRANS THEY HAD WHAT WE WANTED. THE NEGOTIATION WAS SIMPLE AND STRAIGHT FORWARD. THE PAPERWORK WAS EASY TO FOLLOW. IT TOOK A SHORT TIME TO COMPLETE THE TRANSACTION START TO FINISH. More
Easy to work with Working with Ryan was great. He was really helpful and made everything simple and easy to understand. We came back to Mazda after checking out some ot Working with Ryan was great. He was really helpful and made everything simple and easy to understand. We came back to Mazda after checking out some other options because Ryan was easy to work with, not pushy and made sure we were getting what we wanted and understood the details. More
Checked everything! Friendly & thorough. Explained everything the technician checked. Very fast service. Continued to update me on the progress. Even vacuumed my car! Friendly & thorough. Explained everything the technician checked. Very fast service. Continued to update me on the progress. Even vacuumed my car! Couldn’t ask for more! More
Yes and no Made an appointment for oil change a week ahead of time when arrived for appointment they did not have it in the system had to leave and return next d Made an appointment for oil change a week ahead of time when arrived for appointment they did not have it in the system had to leave and return next day. The young woman checking customers in was not very enthusiastic and distractable, seemingly more interested in the Tootsie roll pop she was eating than her customers. More
Mazda 3 Check Engine light After trying to make an online appt and finding first available nearly one month out, called and was referred to any auto parts store to pull the code After trying to make an online appt and finding first available nearly one month out, called and was referred to any auto parts store to pull the code. Called again and was given appt next day but dropped off early. Repairs completed same day including previously postponed procedures. Thanks for going above and beyond. More
Service with customer in mind The best thing about the service department is they care about their customers, they always get the service done ahead of time and do quality work. The best thing about the service department is they care about their customers, they always get the service done ahead of time and do quality work. More