Alan Webb Chevrolet

Horrible service and verbal agreement. I will never shop at Alan Webb Chevrolet again. My brother, dad, and I all bought cars from them within a month, and two of my other brothers and thei I will never shop at Alan Webb Chevrolet again. My brother, dad, and I all bought cars from them within a month, and two of my other brothers and their girlfriends were going to buy cars from them too. But they refuse to fix the car I bought from them. They verbally agreed to fix the gas gauge sensor, then dragged their feet, then refused, then told me they won't fix it because they didn't make any profit on it, then finally that my deal is gone since my financing is through my credit union. I told them I want the gas gauge sensor fixed because I can't know how much gas I have. And that, worst case scenario, I run out of gas on the side of the freeway. Shortly after I told them that, exactly that happened! I was stuck on the side of I-5 southbound on my way to work and had to wait over 3 hours for a tow truck. Later I found out that what I thought was running out of gas, that caused my car to die, turned out to be the battery cables weren't tightened all the way and it killed my battery. So I had to drop about $90 on a new battery. Also, randomly, my car will die seconds after turning the ignition and starting the car. It turns out I also need a new alternator. The rear brakes are also bad, and the rear axle is leaking. None of these problems they told me before I bought the car. And apparently their word is no good, because they went back on their verbal agreement to fix some of the problems, saying things like I said above, they didn't make any profit on the sale (I can't see how that's possible), and my deal is gone and not there any more (what in the world is that supposed to mean?). I, my 3 brothers and 2 of their girlfriends, and my dad all refuse to go back there. So their refusal to fix my car just lost them 3 repeat customers, and 2-4 new customers. And they still won't fix my car. I even reported them to Kohr Harlan and talk to the arbitrator in Seattle about the problem, so they know everything too. But still, nothing is being done by them. The one time they did agree to fix the air bag sensor on my car, I set an appointment to have that done, I told them the reason I couldn't make it in to the appointment was because I couldn't get my car started and running in the first place to bring it in to them to have the repair. All I got was an apology, and nothing more. More

Had so much fun buying a car! I know I needed a new car, but kept putting it off because I honestly don't like the car buying experience. Luckily, I was greeted by Chandler. He mad I know I needed a new car, but kept putting it off because I honestly don't like the car buying experience. Luckily, I was greeted by Chandler. He made it very comfortable for me and wasn't so pushy. He made it a fun experience instead of an awful one. Thank you Chandler for everything you helped me with :) You're the best!! More

New Truck Sale I drove off the lot in my new 2015 Silverado Midnight Edition extremely happy. Everyone was courteous and professional and worked hard to get me an e I drove off the lot in my new 2015 Silverado Midnight Edition extremely happy. Everyone was courteous and professional and worked hard to get me an excellent deal. Best experience I've had with a dealership hands down and most certainly would recommend friends and family check them out. More

Smiles are hard to come but ever lasting. It is great when you can experience a dealership that steps up to make it right with a customers. My wife and I were turned around with our views...w It is great when you can experience a dealership that steps up to make it right with a customers. My wife and I were turned around with our views...we want to shout it out that Alan Webb Chevrolet owners, salespersons and crew care...they know how to made it real....Thanks All More

Awesome service My husband and I went to Alen Webb Chevrolet to look into getting into a 2014 model. Unfortunately Chevy impalas are very popular right now, so they o My husband and I went to Alen Webb Chevrolet to look into getting into a 2014 model. Unfortunately Chevy impalas are very popular right now, so they only had one on the lot and it was a 2015 model. We checked it out and fell in love. Everyone worked very hard to get use the best interest rate and our payments to where we could afford them. We had a great experience with the Webb family and would recommend them for your next purchase. More

New Truck Purchase I would recommend this dealership because they make it easy to find the right vehicle for you. They have a great truck selection. My salesman helped t I would recommend this dealership because they make it easy to find the right vehicle for you. They have a great truck selection. My salesman helped to make it a pleasant experience. I was able to find the exact truck that I wanted in just a few minutes. Everyone there greets you with a smile and they make sure you have a good experience. More

Happy with Allan Webb Chevy I had the exact numbers on the price of the Silverado I purchased before I even showed up. They didn't try to "wheel and deal" with pressure like othe I had the exact numbers on the price of the Silverado I purchased before I even showed up. They didn't try to "wheel and deal" with pressure like other dealers I have been to. From the time I showed up to the tune I left the dealership with my new vehicle was about an hour. I feel like I got a great deal without all the haggling. I worked with Brian Lowe and Keith Archer. Would definitely recommend Allan Webb Chevrolet. More

Would buy from Alan Webb again Our sales man was great! He never made us feel like we were wasting his time and we spent a lot of time looking and driving several different trucks. Our sales man was great! He never made us feel like we were wasting his time and we spent a lot of time looking and driving several different trucks. We would definitely buy from Alan Webb Chevrolet again. More

Exceptional ~ in every way! Whether it's having work done, or buying a car, the staff at Alan Webb Chevrolet are truly the very best at what they do. Sales Associate, Jason Whether it's having work done, or buying a car, the staff at Alan Webb Chevrolet are truly the very best at what they do. Sales Associate, Jason White, exhibits professionalism, expertise, knowledge, follow-through, a personable demeanor & an ability to listen. He not only made my entire car-buying experience an educated one -- but also one that was fun. I have a great deal of respect for Mr. White's ethics and have no questions in anything that took place. More

Amazing!!! We had problems with our 2013 Sonic that Chevy was not willing to assist but Allan Webb's team Mike and David went out of their way to help not only g We had problems with our 2013 Sonic that Chevy was not willing to assist but Allan Webb's team Mike and David went out of their way to help not only get a working vehicle but put me in the new Impala! The car of my dreams, at terms I could work with. This was after the dealer that sold me the car said it was impossible to get me a loan. Thank a you again Mike and David for thinking outside the box and working your Majic! I will defiantly purchase a car from this team again and have already started sharing with all my friends. More