Alan Webb Chevrolet

Great expeditious Service Staff always Courteous, proficient, and professional! Atmosphere and facility is welcoming, comfortable, and easily accessible to all depts. Waiting Staff always Courteous, proficient, and professional! Atmosphere and facility is welcoming, comfortable, and easily accessible to all depts. Waiting area is nice to be in if your service requires a longer work time. More

Don’t waste your time here. Bad Bad service. Communication between service managers not good. Set an appointment via internet and one service manager deleted it showed up and I Bad Bad service. Communication between service managers not good. Set an appointment via internet and one service manager deleted it showed up and I was not on their books. Thank god I met another manager who fit me in 2 hours later. More

Stop sending emails! I’ve called twice and you will not take me off your email list. I’m very disappointed in the dealership not responding to my request. I’ve called twice and you will not take me off your email list. I’m very disappointed in the dealership not responding to my request. More

2018 Silverado 2500 HD Justin was great. Was his first sale I was told. Love the truck. Drove to Sunriver for vacation. 19.4 mpg Sunriver to Vancouver. Wow not even broke in Justin was great. Was his first sale I was told. Love the truck. Drove to Sunriver for vacation. 19.4 mpg Sunriver to Vancouver. Wow not even broke in yet. Thanks again. More

Very attentive to my needs and very professional service. The sales and service staff at Alen Webb Chevrolet have been GREAT to work with! They have been very attentive to my wants, wishes and needs and have The sales and service staff at Alen Webb Chevrolet have been GREAT to work with! They have been very attentive to my wants, wishes and needs and have gone the extra mile to take care of me!!! Based on my experience, I have and will continue to reccomend Allen Webb Chevrolet to my family and friends! My previous new vehicle purchase was from a competitor brand a number of years ago and it was far from a pleasant experience. My experience with Allan Webb Chevrolet has renewed my faith in the fact that there are car dealers that walk the talk when it comes to customer service!!! Thank you, Ward Knable More

Friendly, informative, on time. Kept me informed as to what was needed and when parts would arrive and be installed. The vehicle was ready when promised . informative, on time. Kept me informed as to what was needed and when parts would arrive and be installed. The vehicle was ready when promised . More

First brand new Chevy Marcus Santi was GREAT and friendly and patient. He took as much time as we needed and explained everything and answered all our questions. He definit Marcus Santi was GREAT and friendly and patient. He took as much time as we needed and explained everything and answered all our questions. He definitely went above and beyond and will be recommended to all friends and conworkers to go see him when they are looking for new vehicle. When things were taking longer than expected he came back many times to kee us updated and asked if we needed anything!!! When they were trying to get us financed we were told by Connor that they would only run our credit a total of theee times and that was definitely not the case as it was run several times. We explained they were not allowed to do that as we are in the process of buying a home in the next coming months and now it has negatively effected our process and we are having to wait another 30 days to proceed. However his kindness and generosity got us a full floored mat that we wanted. Natalie is very friendly. I feel like the signing of papers was extremely rushed and not much was explained. When it comes to our banking info we know very little about our bank and what they are going to do about our payments. I’ve bought cars and always walk out knowing exactly what’s going on and how it’s all going to work. Our first payment is quickly approaching and all I know is the amount they will be taking out of our acct. I don’t even know how to contact someone to ask questions about our loan. We called and had David help us with spraying a bed liner in our new truck all went great and we love it except we were charged $60 to have them remove the wind tunnel that no one told us we had to have removed before they could spray it in. Had we known we would have removed it to avoid the costly expense to have it removed for us. He was friendly and quick to respond to any questions and phone calls. We are looking forward to having our windows tinted through him! All together our experience was GREAT and beat our experience at Dick Hannah by a long shot. We will never go back to Dick hannah and I have already told so many friends and co workers to GO TO ALAN WEBB! Thank you More

Quick I had an 8:20 appointment for an oil change and I was done and out of there by 9:00 am. I do not remember the persons name that helped me but everytim I had an 8:20 appointment for an oil change and I was done and out of there by 9:00 am. I do not remember the persons name that helped me but everytime I have to take my car in for services they are all very helpful. More

Jamie Johnson and Alan Webb Dealership Best Customer service around Jamie made the whole process easy and fast. This is the third vehicle we purchased from Jamie at Alan Webb Chevrolet. Best Customer service around Jamie made the whole process easy and fast. This is the third vehicle we purchased from Jamie at Alan Webb Chevrolet. More

Unhappy Again I have had the worst service experience with this dealership and if you can avoid them please do. First and foremost I bought a couple cars from them I have had the worst service experience with this dealership and if you can avoid them please do. First and foremost I bought a couple cars from them with no major trauma. And I believe in giving people the benefit of the doubt. Here are 2 instances that will not have me going back..... First we had a battery draw issue on our 2015 Camaro, it sat for 5 days and was dead. A new battery was purchased and installed at home and it still had an issue so we took it to the dealer to find the issue. They said they could not find the draw and suggested that if I am not going to drive the afore mentioned car to disconnect the battery. The same car where the battery that is located in the trunk and cannot be accessed without opening the door that requires battery power to drop the windows a bit in order to open the door. This is the same car that will sit for maybe a week at a time. I will NOT be doing that. Then they tell me there was an update with OnStar. Guess what? No more issue after the OnStar update was done. AND the car has not had a battery issue since. Fast forward to this weeks experience..... Took in our 2017 Chevy Colorado with a whine that sounds like an AC/power steering type of thing and an oil change. They did the oil change and said they could not hear the whine and I was told that "until it shows itself more" we can't help you with it......SO, if you can't plug your machine into the vehicle and have it tell you there is something wrong, your techs are clueless and cannot do some "hands on" research?? Drove it home and have listened to the same noise for a week. Took it to Carr GMC today and the service writer could hear the whine just pulling it into the service drive...BEFORE I even mentioned why I was there for service. What was the issue? A bad seal on the transfer case out put shaft....Oh and they fixed the vibrating hood that Alan Webb could not by adjusting the 6 hood stops correctly.....Seriously it's not rocket science get it together people..... Shout out to Carr GMC you now have my business. More