Alan Webb Chevrolet

Outstanding customer service While in for service an employee accidentally backed my car into something and dented the right rear fender. The dealer told me immediately what had h While in for service an employee accidentally backed my car into something and dented the right rear fender. The dealer told me immediately what had happened, apologized and ordered replacement parts and arranged a loaner vehicle for my use while the repairs were being done to my car. Since I purchased the car, I have always taken it to the Alan Webb Chevy dealer to be serviced and I will continue to do so. The staff is very friendly and courteous. More

Pleasant experience The overall experience of buying our new 2500HD was great. Our salesman and all involved in person or on the phone were friendly and informative. My The overall experience of buying our new 2500HD was great. Our salesman and all involved in person or on the phone were friendly and informative. My only reason for not giving a perfect 5 star rating was I feel the detail cleanup for new car delivery could have been better. I would recommend Alan Webb Chevrolet. More

My mistake in trusting their reviews I was looking for a very low cost car for my son. I was hooked up with a new salesman here who found exactly the car that I wanted at the price I was I was looking for a very low cost car for my son. I was hooked up with a new salesman here who found exactly the car that I wanted at the price I was willing to pay. I know that at my price point, there would be things my mechanic would need to fix. What I didn't expect was that my mechanic would need to make the car road-safe. The on-staff mechanics had replaced the shocks, according to the salesman, and given it a full tune-up. Unfortunately, they had messed up the shocks by stripping the bolts holding them to the undercarriage plate, which meant that the rest drivers' side shock wasn't even attached. Additionally, the timing belt hasn't been touched, nor had the spark plugs. Since the car had 130k miles, this was an issue. There was oil all over the engine and spark plugs, which is a serious fire hazard. I want expecting a lot - and assumed that I'd be paying for some work - but seriously didn't expect to be paying almost the same amount in fridays to make the car road-safe as I did for the car in the coursey place. More

Keep your distance I just purchased a used car from them. At the time of purchase I thought the process was great, they were friendly and transparent. But of course, onc I just purchased a used car from them. At the time of purchase I thought the process was great, they were friendly and transparent. But of course, once you try and show them the junk they sold you all of the sudden every manager is gone on an extended lunch or vacation. Anyway, the soft top (2008 Wrangler) was improperly stored, causing mold to form in my rear cargo area. Which is no big deal, stuff happens, along with all of the other minor issues I've noticed in my short month of owning this. However, the clutch in my car was noticeably showing signs of wear within 100 miles of my purchase. Which again, not a huge deal, it's a used car. But. within a week of owning the car, the clutch was slipping, popping out of gear, grinding, the pedal audibly crunches on compression and depression, 2nd gear is noticeably mis-timed, and more. I have reached out to Bob my salesman to try and talk with a manager about this, but every time the "right person" to talk to is gone, busy, or on vacation. Now, before I've even made my first payment the car is nearly un-drivable. I plan on going there this weekend, and showing up out of the blue instead of trying to schedule a time to talk to someone. They also sold me a car with existing safety recalls that were not disclosed to me. Clearly, when I thought I was purchasing from a reputable dealer, I was sorely mistaken. There's not a chance I will be referring anyone I know to this place, as there are far better, accountable, and more reliable dealerships within walking distance. More

Fast. In and out in 2 hours. Got the price we wanted and payments we could afford. All after hours too. The Chevy Colorado looks great. In and out in 2 hours. Got the price we wanted and payments we could afford. All after hours too. The Chevy Colorado looks great. More

Best car buying experience I have ever had This was one of the easiest and best buying experience I have ever had!!! Picked out vehicle online talked to Jaime Johnson on the phone had the deal This was one of the easiest and best buying experience I have ever had!!! Picked out vehicle online talked to Jaime Johnson on the phone had the deal wrapped up in a couple hours...drove almost 4 hours the next morning and picked up my vehicle!!! More

Couldn’t be more pleased Bought my first, second and third vehicle from them!! Last too we have had Conner Murphy as our car salesmen! He was new starting out last year treate Bought my first, second and third vehicle from them!! Last too we have had Conner Murphy as our car salesmen! He was new starting out last year treated us very well to get us into something we wanted and in our budget! After a year we requested him again for a truck! Left yesterday very pleased with something in our budget! Alan Webb is the place to go costumer service is great! More

Girl Meets Car World I had my very first experience with a car dealership and based on what I experienced I would do it again, especially with the team of staff that assis I had my very first experience with a car dealership and based on what I experienced I would do it again, especially with the team of staff that assisted. Specifically, the salesperson, Jason White,who was instrumental in what can be a stressful experience. The promptness and timeliness of my car buying experience came as a pleasant surprise. Jason was informative, patient, and helped me to feel confident and comfortable about my final decision in purchasing a used car. More

Great Experience Thank you Conner for taking the time to sit with me and go over all the information before deciding on a car. I had a great experience. You listen to Thank you Conner for taking the time to sit with me and go over all the information before deciding on a car. I had a great experience. You listen to me and did not rush me into getting a car. It also did not take hours at the dealership. I really happy with my car. More

Great overall experience. From start to finish this was the best car buying experience I have had. Contacted Mike about a 2018 Silverado 1500 I was interested in. He was able h From start to finish this was the best car buying experience I have had. Contacted Mike about a 2018 Silverado 1500 I was interested in. He was able help us get the truck on hold and get the financing. When trouble arrived with my scheduling Mike was able to make sure some one would be there to help. When we arrived the dealership was busy. Jason White was on the ball, right there to show us the truck and get a test drive. Everything was clearly explained about what needed to be done to purchase the truck. End result we bought the truck. Would return to purchase a new or used vehicle. More