Alan Webb Chevrolet

Over priced and wrong with inspection They inspected my car for a brake problem that was happening after I spent $500.00 @ Wentworth Chevy. was to cost me $20.00 for inspection it cost me They inspected my car for a brake problem that was happening after I spent $500.00 @ Wentworth Chevy. was to cost me $20.00 for inspection it cost me $75.00. then the bill came for the work that needed to be done. $891.00.This is what Alan Webb found - Right hub needed to be replaced $500.00 - brake fluid flush $99.00 - All around Alignment $199.00 and a massive unexplained oil leak. So not believing a word they said - i went to Les Schwab - right hub was fine no movement or anything else - did need the alignment that cost me $107.00 - no need for brake fluid flush nothing wrong there either. Hummmm!!!!! oh the oil leak not my car dry as a whisle. guess those people before me had the oil leak and probably was never mentioned. I my be a women but i am not completly stupid. so i guess a dealership cost more money and they dont do a good job. Les Shwab stated that the brakes grind because they use cheap product. Guess What fool me once but not twice will never deal with a dealership again dont like over paying and then being treated like a stupid women. My dad was not a stupid man and he taught me how to do all of this type of work. now that i am 63 and cars are more advanced i have to rely on someone else. but not Wentwork Chevy or Alan Webb. if the the rest of you want to go ahead but i dont like paying double for things or being lied to. Les Shwab cost $107.00 for the alignment. I did puchase two new tires because the wore down badly on the inside. that was and additional $300.00. Glad that as a women i am smart and went to Les Schwab should have gone there from the start for my brakes would not have cost me $1000.00. Thank you Les Schwab for the good work and treating me with the respect i deserve. as for Wentworth Chevy and Alan Webb - bye bye More

Patient, worked to find us what we wanted. Ryan was a very fun and patient salesman. He went with the flow and stayed upbeat and light hearted. Would highly reccomed him for your next car sear Ryan was a very fun and patient salesman. He went with the flow and stayed upbeat and light hearted. Would highly reccomed him for your next car search. New customer to Alan Webb dealership but looking forward to getting to know the rest of the teams that I will need to visit during my car ownership. More

Awesome They make you feel like family and really take care of you and do everything they can to make you happy. I would highly recommend them for great sales They make you feel like family and really take care of you and do everything they can to make you happy. I would highly recommend them for great sales and service personnel. More

So easy! They treat you like family! Seriously, we will never shop for a car anywhere else! They could not have been nicer or more understanding of our needs! It was so easy! Seriously, we will never shop for a car anywhere else! They could not have been nicer or more understanding of our needs! It was so easy! More

Fast and easy. I got my appointment the day after I called to set an appointment. Everything was smooth and easy. I was greeted and shown where to wait the appoi I got my appointment the day after I called to set an appointment. Everything was smooth and easy. I was greeted and shown where to wait the appointment was quick and easy. I can't remember who helped me. Sorry. More

made things right they made things right with my truck on 8/16/18 will keep working with them again & again. Floyd made sure i was taken care of they made things right with my truck on 8/16/18 will keep working with them again & again. Floyd made sure i was taken care of More

Very friendly and helpful people at this dealership! We were referred by Costco to this dealership and were very happy with our experience when shopping for a new car. Would be sure to return! We were referred by Costco to this dealership and were very happy with our experience when shopping for a new car. Would be sure to return! More

Worst customer service on the planet We had our engine replace last week. We drove it twice and it wouldn't start. Called Alan Webb and they said there may be a problem with the alternato We had our engine replace last week. We drove it twice and it wouldn't start. Called Alan Webb and they said there may be a problem with the alternator. They towerd it into their shop and told us our battery just happened to short out. They would replace it for $250. They said it had nothing to do with them and charged us for the tow. They jump started our car and left it on the street in a fire lane. They have taken almost $8000 from us in the last week. I would not recommend you guys to my worst enemy. More

Very comfortable My experience with the service department was very comfortable. Everyone I came in contact with took their time and took care of my request in an effi My experience with the service department was very comfortable. Everyone I came in contact with took their time and took care of my request in an efficient manner. Really enjoyed working with and talking to Dave. More

Flat tire fixed I went in fully expecting to have to buy at least 2 new tires because of my flat. In our emergency drive after our flat we stopped at Les Schwab and I went in fully expecting to have to buy at least 2 new tires because of my flat. In our emergency drive after our flat we stopped at Les Schwab and they told us it couldn't be fixed. I had purchased the tires from Alan Webb and was glad they were able to fix it. The only thing I ask is that you add MY Name to this account. My husband doesn't have email, cell phone, or drive this car but all notifications are addressed to RON and should be addressed to ANGELA. Can you get that corrected? Thank you! More