
Alan Webb Chevrolet
Vancouver, WA
Filter Reviews by Keyword
By Type
713 Reviews of Alan Webb Chevrolet
Got it done Once they got the parts in it was a quick job. They just need to make sure they call the customer when completed, not the customer following up Once they got the parts in it was a quick job. They just need to make sure they call the customer when completed, not the customer following up More
Run around To many excuses. Nothing would have gotten done had you not forced me to come to the dealership and raise xxxx. Hope this isn't common practice for Al To many excuses. Nothing would have gotten done had you not forced me to come to the dealership and raise xxxx. Hope this isn't common practice for Allen Webb. More
Long day at work, and Alan Webb Chevrolet's team made it eas I had a long day at work and was too tired to know what was going on. Pamela Heuett went above and beyond in taking care of my needs. She wasn't even I had a long day at work and was too tired to know what was going on. Pamela Heuett went above and beyond in taking care of my needs. She wasn't even my service advisor as mine was busy with a previous customer, I was a half hr early, and she got me in and out of there before I knew it. Very professional and accommodating! The technician also did more than I expected, I did not get his name, but he is also a great part of the team at Alan Webb Chevrolet. More
Start to finish, everything was great. Connor and Justin were both great to deal with. I was in and out in record time. It was also fun to check out the ZL1 and multiple special edition ' Connor and Justin were both great to deal with. I was in and out in record time. It was also fun to check out the ZL1 and multiple special edition 'Vettes in the show room. More
Inconvenienced Had to come in twice for an item I wanted added to my car. After the first visit the service agent was promising to do something for the inconvenienc Had to come in twice for an item I wanted added to my car. After the first visit the service agent was promising to do something for the inconvenience. On the second visit and when checking out, when I inquired about his earlier comment from before his statement was “no that comes out of my paycheck”. Yet having to drive 45 minutes each way twice and to be without my car for add a day was less important than his paycheck. He shouldn’t make promises he can’t keep and definitely shouldn’t make statements like that. More
Very helpful! Ken Harris was very pleasant and helpful. He explained everything to me before they started. I bought my car from Alan Webb and felt very comfortabl Ken Harris was very pleasant and helpful. He explained everything to me before they started. I bought my car from Alan Webb and felt very comfortable taking it there for service. More
Best dealer around Fast, helpful, friendly service. I have also purchased 3 vehicles from Alan Webb Chevrolet . Always a great experience. Have not found a better deale Fast, helpful, friendly service. I have also purchased 3 vehicles from Alan Webb Chevrolet . Always a great experience. Have not found a better dealer in the last 25 years. More
Warm and helpful Great personal service from all the guys, quick service no messing around got me in and out in as little time as possible I have already told a lot of Great personal service from all the guys, quick service no messing around got me in and out in as little time as possible I have already told a lot of people about my experience More
Service I scheduled a 10am oil change. When i arrived they told me it would take all day for them to get it done. Boooo! I'll be finding a different dealer. I scheduled a 10am oil change. When i arrived they told me it would take all day for them to get it done. Boooo! I'll be finding a different dealer. More
Excellent Experience ending in complete satisifaction. JASON WHITE, plain and simple. I'm not a fan of the car buying process / world, and I informed him of that immediately. No pressure / No stress. Do JASON WHITE, plain and simple. I'm not a fan of the car buying process / world, and I informed him of that immediately. No pressure / No stress. Done Deal. Got the exact truck I wanted and went in there to purchase. More