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Alan Webb Chevrolet

Vancouver, WA

4.8
713 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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713 Reviews of Alan Webb Chevrolet

October 02, 2019

Outstanding Service We received outstanding service during our entire purchase. Everyone we worked with answered all of our questions and was quick to respond. I would h More

by AMBCLA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Oct 07, 2019 -

Alan Webb Chevrolet responded

Amber, Awesome. We are please to hear that you received outstanding service during your recent purchase. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience. We look forward to seeing you and your Suburban in the future. Take care and enjoy your new Suburban! Sincerely, The Alan Webb Chevrolet Family

October 02, 2019

Low pressure & friendly dealership John Anderson was very helpful & knowledgeable about the vehicle. Everyone we dealt with was friendly and low pressure. Financing didn't push hard on More

by Mike & Cheryl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson, Dave Milbrandt
Oct 07, 2019 -

Alan Webb Chevrolet responded

Excellent. We are please to hear that John was easy to work with and knowledgeable. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience. We look forward to seeing you and your Traverse in the future. Take care and enjoy your new Traverse! Sincerely, The Alan Webb Chevrolet Family

October 02, 2019

Nice people, but service fell a little short The sales and financing process ran well, but I was disappointed that they never swept the dirt out of the truck bed, and they neglected to close the More

by t. bowden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, Dave Milbrandt
Oct 07, 2019 -

Alan Webb Chevrolet responded

Mr. Bowden. We are pleased that you allowed us the opportunity to make it right after our stumble. Thank you for taking your time to share this informative review. It is insight such as this that allows us the opportunity to grow and build a positive customer experience for you and others. We look forward to seeing you and your Dodge Dakota in the future. Thank you again! Take care and enjoy your week! Sincerely, The Alan Webb Chevrolet Family.

October 01, 2019

Complete Incompetentence After a particularly unpleasant experience with Connor, I asked to never be contacted by this dealership again. I got an email from Keith this mornin More

by nothankschevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Woods, Keith Archer, Connor Murphy
Oct 07, 2019 -

Alan Webb Chevrolet responded

nothankschevy, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Respectfully, Chris Porter General Manager 360-574-1131 ext 257 chrisp@alanwebbautogroup.com

September 17, 2019

Good group for local purchase Bob and the team at Alan Webb were very helpful in finding the car I wanted. Everyone was friendly and helpful. There were several financing options More

by ANGELA.MCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niles Harrison, Bob Nodine, Connor Murphy
Sep 17, 2019 -

Alan Webb Chevrolet responded

Angela Mckee, Thank you for taking your time to share this nice review. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you and your Equinox in the future. Have a great week! Sincerely, The Alan Webb Chevrolet Family

August 24, 2019

Jamie, Monica, Keith and Justin were awesome. Thanks guys When it looked bad, this team went above and beyond. 10 stars 😁 I would recommend this dealership to my friends and family. Once again THANKS More

by Preacher77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Monica Cochran, Jamie Johnson, Keith Archer
Aug 26, 2019 -

Alan Webb Chevrolet responded

Preacher77, Awesome! We are thrilled to hear that we earned your high rating and recommendation. Thank you for taking your time to share this review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you in the future. Take care and have a great week! Sincerely, The Alan Webb Chevrolet Family

August 23, 2019

Alan Webb Chevy review I want to say Alan Webb Che vey was great to work with we did most negotiations outside so all we had to do was show up to sign. I have them the specs More

by russellscranton
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods
Aug 26, 2019 -

Alan Webb Chevrolet responded

Mr. Scranton, Congratulations on your new Tahoe! We are pleased to hear that working with Mike was great. Thank you for taking your time to share this nice review. We look forward to servicing your Tahoe in the future. Take care and enjoy your new SUV! Sincerely, The Alan Webb Chevrolet Family

August 19, 2019

Nice and Comfortable Going to Alan Webb. Chevy was great! We were helpwd by Jamie Johnson. She was so personable yet professional! Very family oriented. We were impressed! More

by Silverrbells2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Aug 19, 2019 -

Alan Webb Chevrolet responded

Silverbells2019, Awesome. We are pleased to hear that Jamie was a pleasure to work with. Thank you for taking your time to share this kind review and 5 star review. We look forward to seeing you and your new car in the future. Thank you! Sincerely, The Alan Webb Chevrolet Family

August 14, 2019

Great Customer Service It was a pleasure working with Mike Woods. He answered my many questions, transferred my desired vehicle (Chevy Bolt EV Premier) to the dealership, c More

by EV_Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods
Aug 14, 2019 -

Alan Webb Chevrolet responded

Ms. Erdmann, Awesome! We are thrilled that Mike provided excellent customer service during your recent purchase. Thank you for taking your time to share this lovely review and 5 star rating. We value your time and feedback. We look forward to seeing you and your Bolt in the future. Take care and enjoy your new Bolt! Sincerely, The Alan Webb Chevrolet Family

August 14, 2019

Always a Pleasure Jamie is always going the extra mile for her customers. She knew what I was looking for and had the vehicles ready for me to test drive when I arrive More

by LadiUmp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jamie Johnson
Aug 14, 2019 -

Alan Webb Chevrolet responded

Ms. Bingham, Awesome! We are happy to hear that Jamie and Natalie went the extra mile during your recent purchase. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to continue build a positive customer experience for you and others. We look forward to seeing you and your new Colorado in the fute. Take care and enjoy your new Colorado! Sincerely, The Alan Webb Chevrolet Family

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