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Alan Webb Chevrolet

Vancouver, WA

4.8
709 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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709 Reviews of Alan Webb Chevrolet

October 15, 2019

Great Service and Experience This will be my 4th or 5th vehicle from John and Keith. My return business speaks for itself, they do a great job and I look forward to my next purcha More

by joshs3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson, Keith Archer
Oct 17, 2019 -

Alan Webb Chevrolet responded

Josh, That is awesome to hear! We are thrilled that we have earned your repeat business. Thank you for taking your time to share this nice review and 5 star rating. We look forward to seeing you in the future! Have a great weekend! Sincerely, The Alan Webb Chevrolet Family

October 15, 2019

Another great experience Third purchase this year, always a pleasure to work with Keith, Jason and the Alan Webb team. Two custom ordered vehicles, exactly what we want, great More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason White, Keith Archer
Oct 17, 2019 -

Alan Webb Chevrolet responded

Steve, Great! We are thrilled that we have earned your repeat business. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you and taking care of your fleet of chevys in the future. Take care and enjoy your new Corvette and Silverado! Sincerely, The Alan Webb Chevrolet Family

October 15, 2019

Very good My buying experience was a very good one. Very helpful from each one I met. The process in purchasing my new viechle went smoothly and each one was More

by rrjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niles Harrison, Travis Zavala
Oct 17, 2019 -

Alan Webb Chevrolet responded

Mr. and Mrs Spooner, Awesome! We are pleased to hear that your recent purchase experience was a good one. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us grow and build a positive customer experience for you and others. We look forward to seeing you and your Silverado in the future. Take care and enjoy your new truck! Sincerely, The Alan Webb Chevrolet Family

October 14, 2019

Mike Woods and crew nailed it! From start to finish our experience with Mike and the crew at Alan Webb Chevrolet was excellent! Best auto dealership experience we have ever had. Mik More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods, Keith Archer, Dave Milbrandt
Oct 14, 2019 -

Alan Webb Chevrolet responded

Kevin, Awesome! We are thrilled to hear that Mike was professional and helpful during your recent purchase. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you and your new FJ Cruiser in the future. Take care and enjoy your FJ Cruiser. Sincerely, The Alan Webb Chevrolet Family

October 08, 2019

I just bought my second car from Mike Wood and Alan Webb Chevrolet. Mike is probably the best salesman I have ever bought a car from. There was no pressure and no one was pushy to buy anything. I would defi More

by Vasser12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Mike Woods
Oct 14, 2019 -

Alan Webb Chevrolet responded

Vasser12, We are thrilled to hear that we earned your repeat business. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you in the future. Take care and enjoy your new car. Sincerely, The Alan Webb Chevrolet Family

October 02, 2019

Friendly, helpful service Niles helped me find what I was looking for and have me a price that fit my budget. It was a straight forward, honest experience with none of the usu More

by thebobda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niles Harrison
Oct 07, 2019 -

Alan Webb Chevrolet responded

Nicole, Awesome. We are please to hear that Niles was easy to work with and knowledgeable. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience. We look forward to seeing you and your Bolt in the future. Take care and enjoy your new Bolt! Sincerely, The Alan Webb Chevrolet Family

October 02, 2019

Outstanding Service We received outstanding service during our entire purchase. Everyone we worked with answered all of our questions and was quick to respond. I would h More

by AMBCLA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Oct 07, 2019 -

Alan Webb Chevrolet responded

Amber, Awesome. We are please to hear that you received outstanding service during your recent purchase. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience. We look forward to seeing you and your Suburban in the future. Take care and enjoy your new Suburban! Sincerely, The Alan Webb Chevrolet Family

October 02, 2019

Low pressure & friendly dealership John Anderson was very helpful & knowledgeable about the vehicle. Everyone we dealt with was friendly and low pressure. Financing didn't push hard on More

by Mike & Cheryl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson, Dave Milbrandt
Oct 07, 2019 -

Alan Webb Chevrolet responded

Excellent. We are please to hear that John was easy to work with and knowledgeable. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience. We look forward to seeing you and your Traverse in the future. Take care and enjoy your new Traverse! Sincerely, The Alan Webb Chevrolet Family

October 02, 2019

Nice people, but service fell a little short The sales and financing process ran well, but I was disappointed that they never swept the dirt out of the truck bed, and they neglected to close the More

by t. bowden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, Dave Milbrandt
Oct 07, 2019 -

Alan Webb Chevrolet responded

Mr. Bowden. We are pleased that you allowed us the opportunity to make it right after our stumble. Thank you for taking your time to share this informative review. It is insight such as this that allows us the opportunity to grow and build a positive customer experience for you and others. We look forward to seeing you and your Dodge Dakota in the future. Thank you again! Take care and enjoy your week! Sincerely, The Alan Webb Chevrolet Family.

October 01, 2019

Complete Incompetentence After a particularly unpleasant experience with Connor, I asked to never be contacted by this dealership again. I got an email from Keith this mornin More

by nothankschevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Woods, Keith Archer, Connor Murphy
Oct 07, 2019 -

Alan Webb Chevrolet responded

nothankschevy, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Respectfully, Chris Porter General Manager 360-574-1131 ext 257 chrisp@alanwebbautogroup.com

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