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Alan Webb Chevrolet

Vancouver, WA

4.8
713 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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713 Reviews of Alan Webb Chevrolet

August 14, 2019

Great Experience Car purchasing is never an easy task. Our sales Rep Mike made it quite simple and without any stress. He answered all the questions we had prior to c More

by MrsH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hendrickson
Aug 15, 2019 -

Alan Webb Chevrolet responded

Mrs. H, We are happy to hear that Mike provided a great experience during your recent purchase. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to seeing you in the future. Take care! Sincerely, The Alan Webb Chevrolet Family

August 13, 2019

Service My visit to Alan Webb was a wonderful experience thanks to Keith Archer And his Team they were professional and very accommodating Mike woods was help More

by jbenchleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Mike Woods, Keith Archer
Aug 13, 2019 -

Alan Webb Chevrolet responded

Mr. Broten, Awesome! We are pleased to hear that we provided a wonderful vehicle purchasing experience. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience. We look forward to seeing you and your Silverado in the future. Take care and enjoy your new Silverado! Sincerely, The Alan Webb Chevrolet Family

August 09, 2019

Webb Slangin' I swung in to see if I could trade in my older vehicle(also purchased here) and upgrade to something a little newer with a better interest rate since More

by Natman420
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Mike Hendrickson
Aug 13, 2019 -

Alan Webb Chevrolet responded

Nathaniel and Nicole, We are happy to hear that Mike provided a positive and easy vehicle purchasing experience. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback, it helps us to continue to build a positive customer experience for you and others. We look forward to servicing your new Equinox in the future. Have a great week in your new Equinox! Sincerely, The Alan Webb Chevrolet Family

August 07, 2019

Very positive experience/ no pressure! Mike Hendrickson was very helpful when I came in to discuss with him my desire to check out a replacement vehicle for my 2003 van. He took my informa More

by Debbie's 24/7 Daycare and Preschool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SOrry I don't remember the names of the other people we talked with. Only Mike took both myself on a test drive and my husband the next morning. He even came in to work early so my husband could do a test drive at our convenience., Mike Hendrickson
Aug 13, 2019 -

Alan Webb Chevrolet responded

Mrs. Hayford, Awesome! We are thrilled to hear that Mike provided a very positive experience during your recent purchase. Thank you for taking your time to share this lovely review. It's feedback like this that helps us to continue to build a positive customer experience for you and others. We look forward to servicing your new Traverse in the future. Take care and safe travels in your new Traverse. Sincerely, The Alan Webb Chevrolet Family

August 03, 2019

Excellent experience This was the second vehicle I have purchased there. I am a returning customer because of how good the Alan Webb team was. Jason, Natalie and Keith ma More

by capt.d.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jason White, Keith Archer
Aug 06, 2019 -

Alan Webb Chevrolet responded

Mr. Johnson, Awesome! We are happy to hear that we have earned your repeat business. Thank you for taking your time to share this kind review and 5 star rating. We look forward to servicing your new Silverado in the future. Safe travels in your new Silverado, Sincerely, The Alan Webb Chevrolet Family

August 02, 2019

10/10 would buy from Alan Webb Chevrolet again Keith and Justin were incredible to work with. I've been in the market for a new Traverse since the end of 2018 and have just been watching prices to More

by btaggartjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Keith Archer
Aug 06, 2019 -

Alan Webb Chevrolet responded

Mr. Taggart, Awesome! We are very pleased that we earned 10 out 10 with your recent purchase. Congratulations on your new Traverse. Thank you for taking your time to leave this nice review and 5 star rating. We appreciate your time and feedback. Feedback such as this helps us to build a positive customer experience for you and others. We look forward to servicing your Traverse in the future and helping you find your new Silverado as well. Take care! Sincerely, The Alan Webb Family

August 02, 2019

good service on trade in, and buying a new car. easy to talk with sales employees on vehicle sales on price of vehicles , good experience over all. More

by kingronald58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Michelle Dolan, Mike Hendrickson, Niles Harrison
Aug 06, 2019 -

Alan Webb Chevrolet responded

Mr. Brown, Congratulations of your new Camaro. We are happy to hear that your recent visit was good. Thank you for taking your time to share this kind review and 5 star rating. We look forward to servicing your Camaro in the future. Have a great week and enjoy your new car. Sincerely, The Alan Webb Chevrolet Family

August 02, 2019

Very pleasant experience. Connor helped me hone down on which vehicle I exactly wanted. We drove the vehicles I was interested in. We even drove to the Alan Webb Nissan facilit More

by lharlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Connor Murphy
Aug 06, 2019 -

Alan Webb Chevrolet responded

Mr. Harlan, We are happy to hear that Connor and Natalie provided a very pleasant car purchasing experience. Thank you for taking your time to share this kind review and 5 star rating. We look forward to servicing your Spark in the future. Take care and safe travels in your new Spark. Sincerely, The Alan Webb Chevrolet Family

August 01, 2019

Great crew at Allen Webb Chevrolet We had already decided on which truck we wanted, and we were already pre qualified so when we got there, there were no pushy salesman relying to talk More

by oregongma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Jamie Johnson, Mike Woods
Aug 06, 2019 -

Alan Webb Chevrolet responded

Ms. Lawrence, Perfect! We are happy to hear that we provided a friendly vehicle purchasing experience. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to servicing your Colorado in the future. Take care and safe travels in your new Colorado. Sincerely, The Alan Webb Chevrolet Family

July 29, 2019

is she new there? I called to ask if they could still order R12 Refrigerant. She said it was illegal. She asked me for my VIN # which I gave. She couldnt find it. Im w More

by oldtimer
Customer Service
Recommend Dealer
No
Employees Worked With
I thought she said her name was Kristin or Trish
Jul 30, 2019 -

Alan Webb Chevrolet responded

oldtimer, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Respectfully, Chris Porter General Manager 360-574-1131 ext 257 chrisp@alanwebbautogroup.com

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