Alan Webb Chevrolet
Vancouver, WA
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709 Reviews of Alan Webb Chevrolet
Great staff and service. I liked the friendly, no nonsense support. Team quickly processed the purchase and I felt that no time was wasted. Great job! nonsense support. Team quickly processed the purchase and I felt that no time was wasted. Great job! More
Very happy! They found us a car when other Chevy dealers could not. Travis is GREAT! He worked with Carol without talking down to her. could not. Travis is GREAT! He worked with Carol without talking down to her. More
Great experience. Mike was very helpful, professional and courteous. He made everything easy. He was straightforward and personable. I highly recommend him and the dealership. courteous. He made everything easy. He was straightforward and personable. I highly recommend him and the dealership. More
Due to some bad fortune, I ended up having to shop for a car earlier than I had expected to have to and during the pandemic, a situation I would not have voluntarily put myself in had I the choice. I went t car earlier than I had expected to have to and during the pandemic, a situation I would not have voluntarily put myself in had I the choice. I went to a few dealerships in Portland, but all the salesmen were either super pushy or totally unhelpful. This did not help me feel better about my overwhelming situation. Luckily, I stumbled upon Alan Webb Chevrolet via a listing for a specific type of car I was considering at the time. I made an appointment with Mike Woods. He was available on short notice and let me know the specific listing I had inquired about was no longer there before I showed up (which I appreciated; if I had been hell-bent on that specific car I would have been able to save the trip). My friend and I were able to test drive the vehicle on our own because of Covid, which was great. Mike was absolutely no pressure. He was available to answer questions, but he made clear that I could spend as much time looking at and playing with the vehicle as I wanted. I felt he was trustworthy and respectful. I ended up buying the car and left in just a few hours. Of course, I’m one of those noobs who was a bit too hasty with the decision and the car ended up not being the right fit for me. I emailed Mike a few days later when I had decided I had to get something else. He was immediately accommodating and said I could come back and test drive some other options and see if I could find something I liked better. He was so nice and understanding – it made me feel much less embarrassed about the situation. They offered me a great trade-in price for the car I had just bought from them because they wanted to make it right. I did not expect that, but I very much appreciated it as I knew I would lose some money because of my mistake. I spent a ton of time in the car I was now considering (which, oddly enough was a vehicle he had suggested the first time I came in). Mike told me to test drive it twice, so I did. It was perfect for me and I couldn’t have found it without Mike. Next time I will ask him right off the bat what he suggests, since he knows what he’s doing! Thank you, Alan Webb Chevrolet! I love my new car and will be recommending you to anyone I know who’s in the market for a new vehicle. More
Our salesman wasn’t a leach. He had us look at the vehicle we came there to test drive. Even when we were unsure, he never tried to move us to another vehicle. Basically he didn’t act like a sn vehicle we came there to test drive. Even when we were unsure, he never tried to move us to another vehicle. Basically he didn’t act like a snake. I appreciated that. Although he did have a Steelers face mask on. I let that slide since he put gas in the Yukon we bought. More
Na.. This is my second vehicle purchased at Allan Webb. Reviews should not be set to a minimum length, I for one would have not done this at all This is my second vehicle purchased at Allan Webb. Reviews should not be set to a minimum length, I for one would have not done this at all More
Everyone on the Alan Webb team is awesome !! You can learn a lot about the culture of a company, not just by how the customer is treated, but by how much the employees love their jobs. Every per You can learn a lot about the culture of a company, not just by how the customer is treated, but by how much the employees love their jobs. Every person I have dealt with has been very positive , upbeat and ready to find solutions to whatever life throws our way. Special shout out to Jason White ! He helped educate me about the used car market to make me feel confident withj my purchase. Pam who listens well and knows how to get thngs done. David Sailer , who took pity on a guy in a jamb. And the 6 star review goes to Marcus, who made my vacation trip happen by taking on one more thing on a Friday. Thanks to everyone at Alan Webb, you know how to build positive customer relationships and keep the customer coming back. I will be telling everyone that Alan Webb is a great dealership More
We had a great experience woking with Bo! Great customer service helping us to find a vehicle that fit our needs. Not pushing us into something to make a sale. service helping us to find a vehicle that fit our needs. Not pushing us into something to make a sale. More
This was our 6th purchase from Alan Webb dealerships. We barely considered going anywhere else. Travis was very helpful and patient. He helped us get exactly the vehicle we were looking for. barely considered going anywhere else. Travis was very helpful and patient. He helped us get exactly the vehicle we were looking for. More