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Alan Webb Chevrolet

Vancouver, WA

4.8
709 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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709 Reviews of Alan Webb Chevrolet

July 24, 2020

Classic bait and switch. Salesman tried to raise the internet price on me by $400. I told him that was a deal breaker. He of course talked to his manager and dropped the price. Unbelievable. More

by JASONARNOLD72
Recommend Dealer
No
Employees Worked With
Scott Allen, Garret Graham
Jul 28, 2020 -

Alan Webb Chevrolet responded

Jason, We apologize for our poor communication during your experience with us. We saddened to hear that you feel that it was a bait and switch program. Most of our new vehicles have Brake Plus installed on them that is an optional purchase which should have been explained in more detail. We value your time and feedback, it helps us to grow a positive experience for you and others. Again we sorry that it was not clearly explained and left you feeling disappointed. We hope you enjoy your new Spark! Have a wonderful week and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

July 24, 2020

Travis was great. He had the cars we were interested in staged and ready to drive before we arrived. He was patient with our decision and very helpful in getting our daughter’s first car. More

by lynnt1
Recommend Dealer
Yes
Employees Worked With
Travis Zavala
Jul 28, 2020 -

Alan Webb Chevrolet responded

Lynn, Congratulations to your daughter on her first car! We are pleased to hear that Travis was patient and prepared. Thank you for taking your time to share this lovely review and 5 star rating. We look forward to seeing you, your daughter and her new Corolla in the future. Have a wonderful day and take care! Sincerely, Your Alan Webb Chevrolet Family

July 23, 2020

JASON WHITE SHOULD BE PRESIDENT OF RHE STORE.HE IS JASON WHITE SHOULD BE PRESIDENT OF RHE STORE. HE IS CURTIOUS, CORDIAL AND HIS CUSTOMER SERVICE IS OUTSTANDING. WE APPLAUD YOU FOR THE EXPERIENCE . More

by Byrontahoe
Recommend Dealer
Yes
Employees Worked With
Jason White
Jul 28, 2020 -

Alan Webb Chevrolet responded

Byron, AWESOME. Jason White for president! We are pleased to hear that Jason was outstanding, Thank you so kindly for taking your time to share this great review and 5 star rating. We look forward to seeing you in the future. Have a great day and take care! Sincerely, Your Alan Webb Chevrolet Family

July 23, 2020

They took care of my families needs with no pressure. They were very help. Love our truck and enjoyed our experience. Will recommend to anyone looking for a Chevy product. More

by Z
Recommend Dealer
Yes
Employees Worked With
Mike Woods, Garret Graham
Jul 28, 2020 -

Alan Webb Chevrolet responded

Hello, We are pleased to read that your families' needs were taken care of. Thank you for taking your time to share this kind review, 5 star review, and your recommendation. We value your time and feedback. We look forward to seeing you and your family in the future. Have a wonderful weekend and stay safe! Sincerely, Your Alan Webb Chevrolet Family

July 20, 2020

New to Vancouver Washington I moved to Vancouver about eight months ago and was looking for a new truck to replace my Ford Explorer Sport Trac and Alan Web Chevrolet had what I w More

by campyboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Zavala, Garret Graham
Jul 28, 2020 -

Alan Webb Chevrolet responded

Chris, Awesome! We are pleased to read that Travis was able to help you find the right truck. We value your time and feedback. We look forward to seeing you and your new Colorado in the future. Have a wonderful day and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

July 15, 2020

This is the second time we have had Alan Webb help us with a new car. Jason White was great with both transactions for us. More

by SLPURVIANCE
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jason White
Jul 15, 2020 -

Alan Webb Chevrolet responded

Stephen, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are please to hear that Jason was great and earned your repeat business. We look forward to seeing you and your Colorado in the future. Have a wonderful day and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

July 08, 2020

I’m from Medford and the selection of new Chevy Traverses was pretty slim. My local Chevy dealer wasn’t working with me so I contacted Mike Woods. He was able to give me the same vehicle and add leather for More

by blake.erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Mike Woods
Jul 09, 2020 -

Alan Webb Chevrolet responded

Erik, Congratulations on your new Traverse! Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback. We are pleased to hear that Mike was able to accommodate you wants for a great price. Thank you for choosing Alan Webb Chevrolet. We hope we can help you find your next vehicle in the future. On a personal note, I hope you enjoy your 2020 Traverse as much as I have enjoyed my 2018 Traverse. Have a great day and stay healthy! Sincerely, Genny Smith and Your Alan Webb Chevrolet Family

July 03, 2020

Bob Nodine was very helpful and not pushy. He let me decide what I wanted and was very knowledgeable. I really appreciated his approach and service. Thank you More

by brandonbrookes92
Recommend Dealer
Yes
Employees Worked With
Bob Nodine, Garret Graham
Jul 03, 2020 -

Alan Webb Chevrolet responded

Brandon, Congratulations on your new 2020 Silverado. We are pleased to hear that Bob was helpful. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback. We look forward to serving your vehicle's future needs. Take care and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

June 18, 2020

Tried to negotiate only asking they go down $3000 from price and offering 20,000 cash with a trade. After we complained to the general manager they came down $1000? Really? What’s the sheet they go back More

by reddmoi
Recommend Dealer
No
Employees Worked With
Chris Porter, BO Lusher
Jun 19, 2020 -

Alan Webb Chevrolet responded

Mrs. Shotwell, After reviewing your Yelp review and your emails between our General Manager, our Sales Associate, and yourself it appears that we have come to an impasse. We sincerely apologize that we fell short of your expectations and that we couldn't agree on a price on our Certified Pre-Owned unit that is priced competitively within the current used truck market. We are also sorry that our bottom line price which included an additional discount equals poor reviews from you. Our General Manager's offer of; "If we acquire any trucks with similar features and mileage we will make you aware of them, also if you come across other vehicles and need a Carfax report or any other information please reach out to me and I will be happy to assist." still stands. Good luck of your vehicle search. Take care and stay healthy! Genny Smith Customer Experience Manager Alan Webb Auto Group

June 12, 2020

Jason and Scott were awesome. Due to the new way of living i.e. the Coronavirus not having the same interactions that you would normally do the process was great. Scott stayed late to help close the de More

by combsaechao1
Recommend Dealer
Yes
Employees Worked With
Jason White, Dave Milbrandt, Scott Allen
Jun 15, 2020 -

Alan Webb Chevrolet responded

Ken and Fam, Thank you so kindly for taking your time to share this nice review and 5 star rating. We value your time and feedback. We are so pleased to hear that Jason and Scott were awesome and pleasant. We look forward to seeing you and your new Silverado in the future. Have a great day and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

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