Alan Jay Chevrolet Buick GMC

I was pleased with my experience at this dealership. I I was pleased with my experience at this dealership. I do feel that there could be some improvement in coordinating the completion of the sale. I I was pleased with my experience at this dealership. I do feel that there could be some improvement in coordinating the completion of the sale. It took a very long time to complete this task. That said, I would like to thank you for your help and patience in explaining the features of my new vehicle. More

Just went to look. Price was great and could not turn down such a good price. Customer service was great, made you feel at home. down such a good price. Customer service was great, made you feel at home. More

Domenick Benvenuto was our sales rep. We were verry satisfied with the attention to detail and courtesy he provided to us. We loved the way we told him what kind of car we were looking for and he took satisfied with the attention to detail and courtesy he provided to us. We loved the way we told him what kind of car we were looking for and he took us right to the vehicle that we fell in love with. We got to test drive the vehicle for a day that was awsome. I was verry happy with the overal result although the financing part of it was delayed and verry boring for us but I am sure it was to get us the best deal. I got a great deal with a great car and got to deal with great people. I was verry happy at the end with the purchase of my new cruz. More

Could not have been happier.....great deal and great car!!! No doubt the best deal I have ever got on any car would recommend them to my friends and family. car!!! No doubt the best deal I have ever got on any car would recommend them to my friends and family. More

All of the staff were extremely helpful and friendly. Our salesman was extremely knowledgeable and helpful. Mark, financial manager, was also very knowledgeable and helpful. I would strongly recommend Our salesman was extremely knowledgeable and helpful. Mark, financial manager, was also very knowledgeable and helpful. I would strongly recommend this dealership and Jim Higgins. He was a pleasure to work with. More

Mark Secore, the finance manager, was one of the best parts of the experience. I dislike buying cars and what really made this experience more than simply tolerable was the amount of good customer servic parts of the experience. I dislike buying cars and what really made this experience more than simply tolerable was the amount of good customer service he provided. Before I saw him I was seen by a sales associate by the name of Tim. He was knowledgable and competent. More

My mother needed a car. We looked at quite a few cars prior to our visit to Alan Jay Chevrolet. Nick was immediately focussed in to her needs. He patiently guided us through many options ... used cars, prior to our visit to Alan Jay Chevrolet. Nick was immediately focussed in to her needs. He patiently guided us through many options ... used cars, pre-owned, all shapes and sizes,etc. We found the perfect new car for her. He guided her through the test drives and basic various functions, explained the dashboard. He patiently supported her through the financial bartering process and paperwork. We returned the following day to pick up the car and there was a huge ribbon wishing my mother "Happy 91st. Birthday". It was awesome! I enjoyed the experience so much that I traded my less than a year old car in and bought myself a Chevy Equinox from Nick. I would recommend Nick to anyone and everyone! P.S. he even came to my mom's house to run through a few questions she had, after leaving work ... three weeks later!!! More

My wife and I were shopping around different Chevrolet dealers for an Equinox a week or so ago. We were looking for colors, trim and availability at each dealer when we found out dealers can ship vehicles dealers for an Equinox a week or so ago. We were looking for colors, trim and availability at each dealer when we found out dealers can ship vehicles back and forth. Then, the decision became which dealer impressed us the most...Domenick Benvenuto, the salesman at Alan Jay Chevrolet impressed us the most with his friendliness, knowledge and willingness to help us. We selected a vehicle from a different location and it was shipped to Alan Jay for our purchase. All the people at Alan Jay were very professional and made our car buying experience very nice. Thanks again, we love the vehicle! Dave & Maud King More

Domenick was very helpful even though when I got to the dealership I was just planning on looking at the Equinox. The salesman that I needed to see and deal with was on vacation and since I was going thru dealership I was just planning on looking at the Equinox. The salesman that I needed to see and deal with was on vacation and since I was going thru a fleet program I was going to wait until he was back from vacation. Nick didn't care and he asked the manager if they could work with me on the fleet deal. I was able to get the car I wanted at a good price. At this point I think Nick went above and beyond his responsibilities while working with me. When explaining about the Equinox and how everything worked on the inside of the car, Nick was very explicit about what he was saying and when I didn't understand something he didn't mind going over the procedure a 2nd time. I would recommend Nick to my relatives and friends. Thank you Nick and keep up the good work. More

After a minor accident and major hassle from my insurance company and a two hour wait at Hertz I was not in a very good mood. The professional manner of both Shawn Smith from the body shop and Rene Gutierre company and a two hour wait at Hertz I was not in a very good mood. The professional manner of both Shawn Smith from the body shop and Rene Gutierrez from service turned an unpleasant experience into one of gratitude. The body repair and service was coordinated precisely as requested in a timely manner with a cheerful and positive attitude. I went to service to pick up my 2011 Lacrosse and Renee , as usual, gave a very friendly greeting and promptly notified Shawn that I was at service . The car was brought to me and both Shawn and Rene explained all that had been done. I was escorted to the office to sign the paperwork and thanked for my business. I have always been very favorably impressed with the professional manner in which Renee conducts himself and this visit afforded the pleasure of seeing two professionals work together as a Championship Team.. ..Great Job ....Thank You More