
Airport Honda
Alcoa, TN
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3,102 Reviews of Airport Honda
Great service! I worked with Kevin Coffman and he was great! He worked hard to get me the most value for my trade in and just did everything he could to make sure I I worked with Kevin Coffman and he was great! He worked hard to get me the most value for my trade in and just did everything he could to make sure I felt good about the car I was getting. He went over the full details of the car and even helped me set up some of the car's detail. More
Awesome dealership!! And Awesome people!! Had a great experience at Airport Honda. Bill McGinnis went above and beyond helping me feel comfortable with this experience. I ended up buying a u Had a great experience at Airport Honda. Bill McGinnis went above and beyond helping me feel comfortable with this experience. I ended up buying a used CRV Touring and I LOVE IT.! He treated me like I was a friend, making sure all my questions were answered and that I knew how to use all the new bells and whistles of my new car before I drove off. Bill also emphasized that this was not just a one time sales and you're done. He is there to answer any questions/concerns long term. John in finance was also very helpful with this purchase. He patiently explained the different options I had, and gave me time I needed to think on it. They are both 5 star in customer service!! More
Never Again I was charged for items that I explicitly said that I did not want. I read the invoice and told them that things should be removed. After they were I was charged for items that I explicitly said that I did not want. I read the invoice and told them that things should be removed. After they were removed, John Pastriko handed me a digital signature pad to sign. When I received the paper copy, it was the first version with the items I asked to be removed. He had pulled a bait and switch! Granted, it was a small amount of money compared with the price of the car but lies are lies and theft is theft. Everyone else was great, but one bad apple spoils the whole bunch. More
Got ripped off and rushed through financing. I got a great deal on a Fit 6 years ago, so came back after that car was totaled to replace it with the same thing. What I got this time was ripped o I got a great deal on a Fit 6 years ago, so came back after that car was totaled to replace it with the same thing. What I got this time was ripped off. I was overcharged, paid at least $1k to $2k above a fair price. I should have walked away, but had no car and couldn't afford a rental so I felt stuck buying it. I had originally sent a email asking about Fits right after my accident. A salesman contacted me and I talked to him, but when I went to meet him, he passed me on to another salesmen. Surely 2 salesmen got commission from my sale because if this. Maybe this is why they refused to go down to a fair price. I would prefer to just work with one salesman anyway. I was rushed through financing, never given a chance to ask questions, find the best interst rate, or pick a payment date. My payments were much higher than what was promised when I agreed to buy. My first payment date was not when promised. I needed payment dates at the end of the month (was promised first payment at the end of June). Was stuck with beginning of the month payments. Had to refinance as soon as my title was issued to fix the financing issues. My plates were supposed to be transferred to save money, but I got new plates instead. Car was not filled with gas as promised. Had to fill my rental car with gas the day I bought my car and had to fill up my new car the next day. Now the tire light won't go off, and I found out I have no windshield washer fluid. Makes me wonder how thoroughly it was really inspected. More
Very happy!! I just bought my third car from Jay Haynes at Airport Honda! Jay goes above and beyond to find exactly what I want and makes the process easy! I love I just bought my third car from Jay Haynes at Airport Honda! Jay goes above and beyond to find exactly what I want and makes the process easy! I love the convenience of being able to call or text and he promptly replies and stays diligent until we have found what I want! Thanks again Jay!! More
Good dealership I had a great experience dealing with the Airport Honda. Great service and great people. Definitely recommend. They went above and beyond to take care I had a great experience dealing with the Airport Honda. Great service and great people. Definitely recommend. They went above and beyond to take care of me. More
Awesome Great as always. Quick, courtesy, knowledgable. I was in a hurry to be somewhere for my daughter. The team got me everything I needed and out of ther Great as always. Quick, courtesy, knowledgable. I was in a hurry to be somewhere for my daughter. The team got me everything I needed and out of there in a timely manner. Perfect experience. More
Great experience. Great experience buying a Honda Pilot. Greg Tapp was helpful and knowledgeable. We traded in an older car and received excellent service. We would co Great experience buying a Honda Pilot. Greg Tapp was helpful and knowledgeable. We traded in an older car and received excellent service. We would come back again. More
Excellent!! Levi and Airport Honda were Awesome! He really done everything he could do to make it as easy for us as he could. I would recommend him to anyone! Levi and Airport Honda were Awesome! He really done everything he could do to make it as easy for us as he could. I would recommend him to anyone! More
Great experience! Thanks to Levi for helping us get the best deal on the best car we've ever had! He was very knowledgeable about all the vehicles and helped me set up Thanks to Levi for helping us get the best deal on the best car we've ever had! He was very knowledgeable about all the vehicles and helped me set up and learn about all my hands free options in our CRV. Thanks again, Levi! More