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Airport Honda

Alcoa, TN

4.9
3,102 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,102 Reviews of Airport Honda

June 25, 2018

Great service! I worked with Kevin Coffman and he was great! He worked hard to get me the most value for my trade in and just did everything he could to make sure I More

by Nails7x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Henry Love
Jun 25, 2018 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman and Henry Love. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you were able to go over many of the new features of your car with Kevin. If you need anything please let us know.

June 23, 2018

Awesome dealership!! And Awesome people!! Had a great experience at Airport Honda. Bill McGinnis went above and beyond helping me feel comfortable with this experience. I ended up buying a u More

by Eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McGinnis, John Pastirko
Jun 25, 2018 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Bill McGinnis. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new CR-V. Bill McGinnis and the team will be thrilled to hear your feedback!

June 23, 2018

Never Again I was charged for items that I explicitly said that I did not want. I read the invoice and told them that things should be removed. After they were More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Pastirko
Jul 02, 2018 -

Airport Honda responded

Sorry for any issues that you may have had. Please feel free to contact one of our Sales Managers or our General Manager and 865-970-2300 so that we can address any discrepancies.

June 21, 2018

Got ripped off and rushed through financing. I got a great deal on a Fit 6 years ago, so came back after that car was totaled to replace it with the same thing. What I got this time was ripped o More

by agios11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trustin Hampton, Jay Haynes, Henry Love, Homer Hart
Jul 02, 2018 -

Airport Honda responded

We hate that you feel the way you feel. We work very hard to get within a customer's parameters when selling a vehicle. Sometimes not all parameters can be met to achieve the desired result. We would be happy to look at your tire pressure light and see if it is a malfunction causing it to stay on or if you have a tire that needs air.

June 20, 2018

Very happy!! I just bought my third car from Jay Haynes at Airport Honda! Jay goes above and beyond to find exactly what I want and makes the process easy! I love More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Jay Haynes, LaMarcus Thompson
Jun 20, 2018 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Jay Haynes helped to make your experience such a positive one. Enjoy your new vehicle!

June 17, 2018

Good dealership I had a great experience dealing with the Airport Honda. Great service and great people. Definitely recommend. They went above and beyond to take care More

by Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Snow, Kevin Coffman
Jun 18, 2018 -

Airport Honda responded

We couldn’t be happier that Kevin Coffman provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

June 17, 2018

Awesome Great as always. Quick, courtesy, knowledgable. I was in a hurry to be somewhere for my daughter. The team got me everything I needed and out of ther More

by APhipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp, LaMarcus Thompson, Brett Marriott
Jun 18, 2018 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Greg Tapp, LaMarcus Thompson and Brett Marriott. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

June 17, 2018

Great experience. Great experience buying a Honda Pilot. Greg Tapp was helpful and knowledgeable. We traded in an older car and received excellent service. We would co More

by John 1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp
Jun 18, 2018 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Greg Tapp helped to make your experience such a positive one. Enjoy your new Pilot!

June 16, 2018

Excellent!! Levi and Airport Honda were Awesome! He really done everything he could do to make it as easy for us as he could. I would recommend him to anyone! More

by Katie.Keller94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Homer Hart, Levi Beckelhimer
Jun 16, 2018 -

Airport Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Airport Honda in Alcoa. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

Jun 18, 2018 -

Airport Honda responded

Hearing that you had an “awesome” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Airport Honda in Alcoa, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

June 13, 2018

Great experience! Thanks to Levi for helping us get the best deal on the best car we've ever had! He was very knowledgeable about all the vehicles and helped me set up More

by Leah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Homer Hart, Levi Beckelhimer
Jun 14, 2018 -

Airport Honda responded

Leah, thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

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