Airport Honda
Alcoa, TN
Filter Reviews by Keyword
By Type
2,898 Reviews of Airport Honda
Best car buying experience that I have had Patrick was a great salesman. He worked with my wife and me to ensure I got everything I wanted and got the price I wanted. Patrick was a great salesman. He worked with my wife and me to ensure I got everything I wanted and got the price I wanted. More
My First Honda Car experience My salesman Dan Sanford did an excellent job in finding us what we needed. I left feeling that I received a fair deal. I highly recommend this deale My salesman Dan Sanford did an excellent job in finding us what we needed. I left feeling that I received a fair deal. I highly recommend this dealership. More
Honest straight forward Matt Johnson was very honest and helpful. He was very kind and spoke to both me and my husband equally respectfully. He worked very hard to give us a Matt Johnson was very honest and helpful. He was very kind and spoke to both me and my husband equally respectfully. He worked very hard to give us a wonderful experience. My husband does not like to purchase vehicles from dealships, however we would not hesitate to be a return customer and would highly recommend Matt. More
Awesome I highly recommend Patrick. He was very professional and worked with us and our budget. Once we chose a vehicle he went out of his way to make sure we I highly recommend Patrick. He was very professional and worked with us and our budget. Once we chose a vehicle he went out of his way to make sure we get the best deal. His attitude and hospitality was amazing. More
Great customer service. Very friendly and informative staff! I stopped in to look into trading my Civic and met Levi. He was very kind and helpful and had me test driving a new civic within 30 minutes of arrivin I stopped in to look into trading my Civic and met Levi. He was very kind and helpful and had me test driving a new civic within 30 minutes of arriving. I've always been partial to Honda and I know I will continue to go through this dealership each time I want something new. The customer service is top notch and Levi will be my salesman of choice! More
Best Ever! This was without a doubt the best car buying experience that I have ever had. I have now purchased my last 3 cars from this dealership and these peopl This was without a doubt the best car buying experience that I have ever had. I have now purchased my last 3 cars from this dealership and these people are awesome! I was in a hurry and they did an excellent job of getting me in and out. Matt was very good at understanding my wants and needs and never tried to do anything but sell me what I wanted. I really can't say enough about these guys - give them a shot. More
Kevin Coffman Airport Honda was great to deal with on purchasing my new car. However, Kevin Coffin, the salesman, was awesome. He took time to listen to my wants an Airport Honda was great to deal with on purchasing my new car. However, Kevin Coffin, the salesman, was awesome. He took time to listen to my wants and my needs. He was genuinely concerned about me and the things I felt essential in the new-to-me car. When I went to the dealership, I was going to look. But with Kevin's help and understanding, I bought a car. He had excellent knowledge of the vehicle, showed me all the bells and whistles, and drove me a short time so I could observe from the passenger's seat as he explained more about the car. Then, he put me in the driver's seat. I was a nervous wreck but he assured me I was doing great and I felt at ease immediately and truly enjoyed our test drive. The process was so easy and I could not be more satisfied with my experience. Kevin came highly recommended to me by a close friend. She bragged about her interaction with Kevin and wanted me to have the same. She was so right about Kevin. I, too, would highly recommend him to anyone desiring to purchase a car. Thanks to my friend, Airport Honda, and especially to Kevin I have a new-to-me car to enjoy! Thanks Kevin Coffman!!!!!!! More
Our purchase experience It was great to be able to purchase our Honda close to home. The sales/purchasing process was what we deserved and expected as buyers who have been th It was great to be able to purchase our Honda close to home. The sales/purchasing process was what we deserved and expected as buyers who have been through this process on multiple occasions. We shopped around for a new Honda Ridgeline locally and out of state and ended up with Airport Honda. Our sales representative, Joey DeCarlo, did a great job at follow up without being overbearing. He was knowledgeable about the car and discerned and filled our information needs appropriately. The purchasing process was streamlined for us as my wife and I were tight on time. LaMarcus Thompson was thorough in explaining financing and extended warranty options, but not pushy. This is the second new Honda (of four that we have owned) that we have purchased at Airport. To date, our experience with their service department has been excellent. This weighed in on our decision also. More
Two for the Holidays Walked in and greeted by Joey. Not pushy and very patient. Was buying 2 vehicles for our twins who were very indecisive. Joey treated them like his Walked in and greeted by Joey. Not pushy and very patient. Was buying 2 vehicles for our twins who were very indecisive. Joey treated them like his own kids. Couldn't have asked for a better experience! He sat and talked with them to see what they needed in a vehicle and helped them find the perfect fit. Even showed and explained all the ins and outs of each vehicle we bought to them. I thought we would have to buy from an individual to stay in our price range but was pleasantly shocked. Airport Honda, Joey DeCarlo and Daryl Casteel will be our go to team when we start looking for another vehicle in the future. Thanks Again for a top rated experience!!! More
Good, straightforward experience At this dealer my initial interactions were by email with the internet manager, but on deal day I was handed off to a floor salesman. The salesman wa At this dealer my initial interactions were by email with the internet manager, but on deal day I was handed off to a floor salesman. The salesman was competent, nice, and stayed late to close the deal and deliver the vehicle. The only “game playing” they did was have me sign or initial a few papers - some handwritten and some official looking - that clearly had no purpose other than to try to get me more and more committed to the deal and get me used to agreeing to things. In the end the actual deal I got was slightly better than I expected and I had to do very little to no haggling. My only material complaint is that the process was long - I was at the dealership about 3.5 hours before leaving with my new van. That is, however, not very unusual in my experience. I would recommend this dealership. More