Airport Honda

Purchase of new CR-V from Dan Sanford Dan went above and beyond in helping me purchase a new 2018 Honda CV-R. He was friendly, patient and knowledgeable. It has been 13 years since I pur Dan went above and beyond in helping me purchase a new 2018 Honda CV-R. He was friendly, patient and knowledgeable. It has been 13 years since I purchased a new car and I was very out of date about the new technology on cars because it seems more akin to purchasing a computer. Dan was extremely helpful explaining the new technology (although I will be returning again very soon to continue my education due to information overload). Dan was not condescending or impatient with any question or request I made. He was also very respectful to my husband who is handicapped. Dan helped carry things, moved the car under a carport so my husband could view the car without getting wet (as it was a miserable rainy day) ,loaded his wheelchair assisted him into the car. I should note one of the Honda staff even helped me when my husband had to use the toilet. Every one of the staff was friendly and sincere and helpful. The compassion and respect demonstrated by Dan and all of the Honda staff we encountered made this one of the smoothest and most pleasant car purchases I can remember. I should mention that I have owned Toyotas for at least 35 years. and was thinking about buying another one. Unfortunately, when I went to look for a car at the Toyota dealership on Parkside Drive, the salesman was quite condescending, dismissive and generally bored and unhelpful. That attitude left me feeling quite negative about Toyota dealerships, which is why I went to Honda. I am very glad that I went to Airport Honda because the staff was wonderful, Dan was terrific, and we love the car. The customer and car services offered are excellent. I plan on returning for the seminar for new car owners and will visit the dealership and Dan one more time for further education on my car/computer. I was very pleased with my Airport Honda experience and have already recommended Airport Honda to several friends based on my experience there. This is a great car dealership with great staff. More

Customer First Bought a new car today from Kevin Coffman at Airport Honda. As always Kevin was very professional , efficient and courteous. He is extremely knowledge Bought a new car today from Kevin Coffman at Airport Honda. As always Kevin was very professional , efficient and courteous. He is extremely knowledgeable and always puts the customer's needs first. He is our go-to guy. Thanks, Kevin! More

UNETHICAL BUSINESS PRACTICES-DO NOT BUY A CAR HERE!!!!! I live out of town and had an online negotiated price. I made clear before I showed up that I would be writing a check for the purchase. The salespe I live out of town and had an online negotiated price. I made clear before I showed up that I would be writing a check for the purchase. The salesperson was Kevin Coffman. He was doing the paperwork and asked for my SSN, I thought that was odd but figured it had something to do with the title. I stepped out for a minute and when I came back they had run my credit without my authorization. I was very upset and stated there was no reason to run my credit as I was not applying for credit. Kevin's explanation was that there was a federal law that mandated all dealers to run credit on every purchase in case I committed "terroristic acts" once I left the dealership. Seeing as how this was xxxxxx-scatology, I asked to speak with his manager, Trustin Hampton. Kevin apologized profusely and said it was his fault, not Trustin's. However, Trustin backed Kevin's statement that they run credit on EVERY purchase regardless of the method of payment and did not repudiate any of Kevin's wild statements about federal laws and xxxxxxxxxx. Ultimately, I don't blame Kevin, I blame his boss Trustin. If they did this to me then I know Kevin was trained to be deceptive. They offered me nothing other than an apology. I asked for the paperwork back and basically had to walk in and demand it. Even then they wanted to give me the copies instead of the original. More

Matt Johnson We came across Airport Honda in Jan 2018 after needing a new used car. Matt Johnson was fairly new to the dealership but definitely he and Daryl made We came across Airport Honda in Jan 2018 after needing a new used car. Matt Johnson was fairly new to the dealership but definitely he and Daryl made a lasting impression. My car was totaled in an accident so that sent us back to Airport Honda in search of yet another new used car! Again Matt did not let us down!! He is the greatest sales man I have ever met and we will only use him and Airport Honda in the future!!! Love this place and staff. More

It was a good sale We used the Costco buying program which I highly recommend if your a member. It was easy to get the price we wanted once the car we wanted was found We used the Costco buying program which I highly recommend if your a member. It was easy to get the price we wanted once the car we wanted was found More

Purchase of CRV David Nye was very helpful and knowledgeable on the CRV I purchased. He showed me numerous features I didn't know it even had. Lamarcus in finance wa David Nye was very helpful and knowledgeable on the CRV I purchased. He showed me numerous features I didn't know it even had. Lamarcus in finance was very friendly and helpful. More

Dan Sanford very knowledgeable and personable. Dan Sanford is very knowledgeable about all the different Honda models, body type packages, and accessories. Dan answered all our questions about the Dan Sanford is very knowledgeable about all the different Honda models, body type packages, and accessories. Dan answered all our questions about the vehicles and never had to "go ask someone". It was really nice to work with someone so knowledgeable on the Honda line. Dan took a personal interest in our needs and worked with us to solve all the issues we had. Dan never made us feel uncomfortable or rushed. We would highly recommend Dan to anyone. LaMarcus Thompson showed us professionally the service options and was very knowledgeable. He never pressured us to get something we did not want. Very efficient and fast in producing needed paperwork. More

Airport Honda...great! Levi...more than just jeans!! I recently purchased my new Honda CR-V at Airport Honda. Our insurance agent had purchased a new car from Levi Beckelhimer and enthusiastically recomm I recently purchased my new Honda CR-V at Airport Honda. Our insurance agent had purchased a new car from Levi Beckelhimer and enthusiastically recommended Levi and Airport Honda. The dealership was well run with an excellent selection of cars. Levi was, without a doubt, the best sales person with whom I have worked. He has the ability to immediately put you at ease and is able to quickly ascertain those features that are most important to the buyer. Most importantly, he knows the product and the process inside and out. And, trust me, I asked a LOT of questions. His patience is legendary and I felt as if he had my best interests at heart. I highly recommend Airport Honda AND Levi Beckelhimer. And...for what it's worth...I LOVE my new Honda! More

Purchase of a 2019 Honda Pilot We recently bought a 2019 Honda Pilot. The experience was very pleasant. Which is hard to believe when buying a car. There was no pressure and even We recently bought a 2019 Honda Pilot. The experience was very pleasant. Which is hard to believe when buying a car. There was no pressure and even the financing was not pushy. The deal was fair. The dealership has checked in with us to make sure everything is fine. We love our car and when the time comes we will definitely visit Airport Honda again. Our salesman, David Nye was awesome and inspired confidence in his knowledge of the car. His attitude really won us over. More

Very Pushey The availability and likeness of the salesperson was great. I was able to look at and test drive not only hondas but used subarus and toyotas to compa The availability and likeness of the salesperson was great. I was able to look at and test drive not only hondas but used subarus and toyotas to compare. However, when the price of the car I was interested in was too high and I needed a night to consider, they wouldn't let us leave. They kept harassing us to stay. When I finally agreed to the price, half way through the paper work, they came in and said the terms we agreed on were unable to be met and they increased the price once more. I walked away paying much more than I wanted because I felt pressured. If I could go back, I would not have made the deal. ****EDIT:**** The dealership reached out. the next time i visited for my mother to get a CR-V, one of the salesman apologized for the behavior. They asked me a dozen times to post a review, so I’m posting an honest one. I want other people to have honest information on honest interactions. Also, They offered us a military discount of $500 but after completing all of the paperwork, they came back and said that is no longer available. They gave my mom (not even me, who was the one buying the vehicle) 3 free oil changes, which don’t come close to being $500. I removed a star on this review due to the dealership asking me to remove my review. More