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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,771 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 3,102 service reviews

December 28, 2025

Shermika and everyone at the dealership was great to work with. I felt very comfortable throughout the whole process from beginning to end. More

by syedvarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 28, 2025

Yesterday 12/27 I bought the car for service only maintenance which is wheel alignment at 5000 miles waited almost 4 hours I have four cars that I bring in usually to advantage so disappointed each More

by Mag9788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure her name
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

We're truly sorry to hear about the extended wait times you've experienced during your visits, especially your most recent one. Your experience does not reflect the level of service we strive to provide, and your comments are important to us. We appreciate you bringing this to our attention and value your continued trust in bringing your vehicles to Advantage Toyota.

December 28, 2025

HI , Gemts ; service is done properly but time almost 3hrs for service which unbelievable . time of service to be considered .fully understand for the holidays and weather conditions . B.R More

by Mahmoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Parag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback, Mahmoud. We're glad to hear that your service was completed properly, and we appreciate your understanding regarding the holiday and weather conditions. Your comments about the wait time are valuable and help us better understand our customers' experiences.

December 28, 2025

Service was excellent . Deal followed with phone call and text messages to inform me of the progress of service, More

by scombojohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for highlighting the communication throughout your service. It’s wonderful to know that the updates and follow-ups made your visit smooth and satisfactory. Your feedback is greatly appreciated.

December 25, 2025

Was there for tire replacement. We have a special tire/wheel warranty. This should not take 5 hours. More

by mcd2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dussap
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Dec 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback about your recent tire replacement experience. We understand how important your time is and regret that your visit took longer than expected. Your comments help us evaluate our processes and work toward a more efficient experience.

December 24, 2025

Good service, good atention all is good, good maintenance, good customer service, my car is good More

by chevynouva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your positive feedback. It’s wonderful to hear that you had a great experience with our service and that your car is performing well!

December 17, 2025

The waiting time is always insane… The attention that I received the last time that I went there made me be sure to not go back there again! More

by juliane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Akin Dixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Advantage Toyota Valley Stream responded

Juliane, we're sorry to hear about your experience with long wait times and the attention you received during your visit. Your input is important to us as we continually strive to improve our service and provide a better experience for all our guests.

December 15, 2025

Dealership is great. Called me to make an appointment. The car was taken in quickly and given back in an hour. More

by rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for highlighting the efficiency of your visit. It’s wonderful to know the appointment process and service met your expectations. Your feedback is truly appreciated.

December 12, 2025

Compared to other dealerships, the service dept is up front and courteous when it comes to acquiring parts and servicing your car. More

by MERGSPVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for highlighting the transparency and courtesy you experienced in our service department. It's great to know that our approach to parts and car servicing stood out to you compared to other dealerships. Your comments are appreciated and help us continue to provide a positive experience for our guests.

December 11, 2025

Downright nice people and very professional. They know how to get the job done. They go out of their way to ensure you have a pleasant experience. More

by w.rimkunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience and kind words. It’s wonderful to hear that the team’s professionalism and dedication made your visit pleasant. Your feedback is truly appreciated.

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