Advantage Toyota Valley Stream

Miss. Exceptional service by Mr.Keith Llitz! Thanks to this I will no longer be taking trips to Westbury Toyota.. Very excited for this!! Great job guys!! Exceptional service by Mr.Keith Llitz! Thanks to this I will no longer be taking trips to Westbury Toyota.. Very excited for this!! Great job guys!! ?? More

Great service center / very kind staff I've been in other Toyota service centers but 'Advantage Toyota - Service Center' is totally different. I %100 recommend it. Appointment system is fu I've been in other Toyota service centers but 'Advantage Toyota - Service Center' is totally different. I %100 recommend it. Appointment system is fully automatic with call reminder and so accurate. I really liked it. More

5000 mile checkup First time at dealership service dept , found very professional and helpful, had a stem valve problem with one of the tires, they replaced it, no prob First time at dealership service dept , found very professional and helpful, had a stem valve problem with one of the tires, they replaced it, no problem. Good work Thank you Bob B More

Great Service I had my truck in for a regular service and the tech noticed a bigger problem. Jemell worked dilligently to secure the parts and kept me aware of the I had my truck in for a regular service and the tech noticed a bigger problem. Jemell worked dilligently to secure the parts and kept me aware of the status. When the part came in Jemell had an appointment scheduled for me and the truck was fixed as planned and under the estimate provided. Thanks for the great service More

Service The service was very good. I always use them and will continue to use them. I will continue to go back whenever I need service The service was very good. I always use them and will continue to use them. I will continue to go back whenever I need service More

Professional Salesperson. SHANNA HARRISON SHANA , PROFESSIONAL &, PATIENCE . I HAD NO INTENSION ON BUYING A CAR. AFTER MEETING SHANA, THAT QUICKLY CHANGED. NEEDLESS TO SAY, I HAVE A NEW SHANA , PROFESSIONAL &, PATIENCE . I HAD NO INTENSION ON BUYING A CAR. AFTER MEETING SHANA, THAT QUICKLY CHANGED. NEEDLESS TO SAY, I HAVE A NEW CAR More

took 7 months to check out defective seat of Corolla 2013 Stay away from this place. They are “King of Cons.”. I bought a new 2013 Corolla from Advantage Toyota. A week after driving it I developed horrible b Stay away from this place. They are “King of Cons.”. I bought a new 2013 Corolla from Advantage Toyota. A week after driving it I developed horrible back pains from the seat. I told them and they said get in touch with the manufacturer. Toyota said it was Advantage’s responsibility. Advantage could have had Toyota check out the car seat but they never did. It took 8 months to check out my car seat and the only reason why they did was because I got in touch with the owner of Advantage Toyota. The next day they had a Toyota technician come down and he felt the upper wire from the back support of the seat. This 2013 Corolla seat is like a voodoo doll. Horrible! Advantage put me through 8 months of xxxx with emails, phone calls, letters as well as filling out forms for arbitration to Toyota. I also made many visits, sent emails and phone calls to Advantage Toyota. Due to their actions I had to see a Chiropractor to help with the inflammation on my upper back caused by the wire in the Corolla driver seat. I’m also going for physical therapy and paying a $60.00 copay every time I go. None of this would have happened if Advantage did their job. I hold Advantage totally responsible for their negligence. They do nothing but take Advantage of their customers. Toyota is just as bad because they did nothing to help until 8 months later. Be smart and stay far away from Advantage Toyota. It’s to your advantage. More

FIRST TIME SERVICE Everyone at the Service Department was excellent, knowledgeable and very willing to help. My only issue is the wait time. Time is precious and to ha Everyone at the Service Department was excellent, knowledgeable and very willing to help. My only issue is the wait time. Time is precious and to have to wait two (2) hours for a tire rotation is totally unacceptable. I spoke to two other persons who were quite frustrated with the long wait. Other than that it was perfect. More

I Brought in Two Cars for Routine Maintenance This review covers my maintenance check for my Camry on 04/28/14 and my Corolla on 04/29/14. I came in at 7:00AM and each time I was taken immedia This review covers my maintenance check for my Camry on 04/28/14 and my Corolla on 04/29/14. I came in at 7:00AM and each time I was taken immediately. The whole process took only 45 minutes. They even offered to wash my car - no cost!. Shuttle service to my office was available to me. I have used it in the past but these two times it was not necessary. Keith Llits was your associate with whom I worked on both days. He was courteous and friendly, as I've found with other staff members during my previous visits. Well done. More

service for car pleased with customer service, been using this service center for long time-this is first time that I am very pleased. Friendly, accomodating, hours a pleased with customer service, been using this service center for long time-this is first time that I am very pleased. Friendly, accomodating, hours are good for bringing in car More