Advantage Toyota Valley Stream | Page 447

I think the level of Ms. Kenya Augustin professionalism is the reason I will purchase anther car from Toyota. When you buy a car your relationship with the salesman is very short lived. The person that you is the reason I will purchase anther car from Toyota. When you buy a car your relationship with the salesman is very short lived. The person that you will be dealing with for the next few years is the service department they are your front line employees. They are the ones you depend on to keep your car running and in good condition. Kenya Augustin is a person I will always ask for when I service my cars. More

Shana went above and beyond for me and even picked us up from home. Happy with the car purchase. Though I think the Manager could have knocked off some more, Igot a good deal. from home. Happy with the car purchase. Though I think the Manager could have knocked off some more, Igot a good deal. More

I had a very good experience as usual! The employees are people friendly. The waiting area is nice and roomy.I like the new location. people friendly. The waiting area is nice and roomy.I like the new location. More

I couldnt believe how friendly,helpful and professional Shana and Chris were! It was a pleasure dealing with both of them, especially since what I was looking for is hard to find. They were not only helpfu Shana and Chris were! It was a pleasure dealing with both of them, especially since what I was looking for is hard to find. They were not only helpful, but also thought outside the box to help me. Would certainly recommend them Both!! More

service was timely, efficient and customer friendly. i was kept abreast of progress throughout the time i was ast the dealership. great experience considering i was a walk in customer was kept abreast of progress throughout the time i was ast the dealership. great experience considering i was a walk in customer More

ADVATAGE TOYOTA in Valley Stream, greeted by "Shana Harrison" Sales & Leasing Consultant. ***** FIVE STAR CUSTOMER SERVICE. Purchasing a new car for my parents who are older, they had many, many que Harrison" Sales & Leasing Consultant. ***** FIVE STAR CUSTOMER SERVICE. Purchasing a new car for my parents who are older, they had many, many questions. Shana Harrison walked up to us ready to help with any questions or concerns. Shana made sure she gave my parents the full attention they needed. Shana was very informative and it was a pleasure speaking with her. She also took the time to explain, step by step with my parents to show them how to work each feature in the vehicle. Shana even gave us a tour of the workshop. She was straight forward and to the point. Shana made the sale easy, fast and made sure we were satisfied with the car before we took it of the lot. I want to thank you "Shana Harrison" for making this experience for my parents wonderful with your EXCELLENT CUSTOMER SERVICE. TOYOTA is a name we could trust & don't forget to ask for "SHANA HARRISON". More

I own a 2003 Camry. A few weeks ago, I made an appointment to have some knocking / louder than usual noises from the engine investigated. As I use the car for commuting everyday, I wanted to ensu appointment to have some knocking / louder than usual noises from the engine investigated. As I use the car for commuting everyday, I wanted to ensure that a potential problem didn't develop into something worse. The mechanic ran a diagnostic and examined the engine. He determined that the noises were the result of a 4 cylinder engine being a little bit noiser during some very cold weather here in the NY area. I wasn't charged anything as there turned out to be nothing wrong with the car. My dealings with this dealership have always been honest and professional. My experience has been that nothing gets repaired unless it needs to be repaired. During this last visit, both my service advisor (Kenya Augustin) and the mechanic treated me with respect and honesty. Each took time to discuss and review the determination that the car was indeed fine and didn't require any repair / maintenance at this time. More

Great customer service from Kenya. Oswald also is very knowledgeable about cars and he did a excellent work on my vehicle all the time. I have been a customer since 2004. knowledgeable about cars and he did a excellent work on my vehicle all the time. I have been a customer since 2004. More

I called the service dept and spoke will Patty who set up an appoint for my vehicle oil changed. MY two year maintenance contrat had experied by two months and my mileage was less than 24<0000 miles Pat up an appoint for my vehicle oil changed. MY two year maintenance contrat had experied by two months and my mileage was less than 24<0000 miles Patty spoke with the sales manager who honored the maintence contract. While waiting at service I walk over to the sales dept inquired about new car promotions the sales team (Fernando and FRANK ) assisted me any before my oil change was completed I was in a new vehicle. Patty and the serivce team also took very good care of me when I rtrn several days later for a updated service for my NEW vehicle. SIMPLY THE BEST............. More

I had a good experience and the person I spoke to was pleasant ant answered my questions thoroughly. She told me if there were more questions at any time to contact her and gave her number. The maintenan pleasant ant answered my questions thoroughly. She told me if there were more questions at any time to contact her and gave her number. The maintenance guy was very pleasant and listened to my needs also. More