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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,793 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,793 reviews

April 20, 2015

Pre-owned buy experience I had a very positive experience. Kesha was very patient and provided excellent sales support along with Martin Flores who is the used cars sales mana More

by kagrahar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesha Sears, Martin Flores, Mohammed Ali
Apr 27, 2015 -

Advantage Toyota Valley Stream responded

Thank you for posting your review, Kiran. We're glad you had such a positive car-buying experience with salesperson Kesha, Sales Manager Martin, and Finance Manager Mohammed... they indeed make quite a team. Thanks also for the recommendation! May you have many safe and happy adventurous travels in your new Toyota Sequoia. -Marty from Advantage Toyota Scion

April 07, 2015

Amazing customer service My husband and I went to Advantage toyota looking for a car. We were afraid we wouldn't get approved since my husband had recently come into the count More

by NYC BUYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali, Asif Chhina
Apr 08, 2015 -

Advantage Toyota Valley Stream responded

You're more than welcome, NYC Buyer! Right back at you... Thank *you* for your fine review of your salesman Asif and your Finance Manager Mohammed. Building up credit, especially in a new country, is one of the most important things a person can do, financially. We're thrilled that Mohammed and our dealership was able to help you with that! Please feel free to contact Mohammed or anyone at our dealership via phone, e-mail, text, or any of our Social Media channels, if we can further assist you in any way. -Marty at Advantage Toyota Scion

April 07, 2015

Great welcome and service When we came to Toyota, we did not know what to expect. When we met our financial service manager, Mohammad Ali, he treated us like family. Ali took t More

by alvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
Apr 08, 2015 -

Advantage Toyota Valley Stream responded

Thank you posting a review, Alvin. It's great that Finance Manager Mohammed was able to help you with your financing and get you a great deal... and that you're still talking about it two years later! #amazing Thanks for continuing your service relationship with us, and for sending your friends to us to boot. Please contact Mohammed or anyone at the dealership, should you need our assistance in any way. We can be reached via phone, e-mail, text, or any of our Social Media channels. Have a wonderful spring, with many happy travels. -Marty at Advantage Toyota Scion

March 31, 2015

Excellent Experience My experience was very informative. Zaki was well-informed and patience. I would definitely recommend Advantage Toyota Scion to my friends and family. More

by Enga's Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaki Khan, Mostafa Zaghloul
Mar 31, 2015 -

Advantage Toyota Valley Stream responded

Enga, Though written rather than sung, your car-leasing experience is music to our ears. Zaki and Mostafa are indeed a great pair of professionals to work with; they have a wealth of automotive and financing information, as you have seen. Thanks for the heads-up to your friends and family about your experience at our dealership, and for making us your "first choice." Please let us know - at any time - via phone, e-mail, text, or any of our Social Media channels, if we can help you with anything at all. We remain here for you, Enga. -Marty from Advantage Toyota Scion

March 22, 2015

Very good experience; knowledgeable sales staff Our salesman Joe was very knowledgeable about the products and was not at all pushy. He made himself available on off hours to accommodate my schedul More

by Barbarag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali
Mar 24, 2015 -

Advantage Toyota Valley Stream responded

Thank you for writing such a wonderful review, Barbara G. Salesman Joe C. and Finance Manager Mohammed indeed make a great team. We're glad you were happy with the service they provided, with your deal, and with your car-leasing process in general. We're looking forward to seeing you when you bring your Corolla in for its complimentary ToyotaCare service. Feel free to contact any of us via phone, e-mail, or any of our Social Media channels if we can be of further help to you. May you have many happy travels in your new 2015 Corolla! -Marty from Advantage Toyota Scion

March 08, 2015

Great experience my sales consultant asif chhina was amazing. He was very patient, polite and stood with us through out the whole process. He answered all the question More

by sase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asif Chhina
March 05, 2015

Excellent Service!! Mohammed, in Finance, was very helpful in matching my needs. He helped me in every which way to get the car we were looking for and gave us much more More

by kareenusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Rabie, Mohammed Ali
March 03, 2015

Good Experience - My wife bought a Sienna from Shana. During the process she and Mr. Ali were polite and responded PROMPTLY, DIRECTLY and COMPLETELY to all our ques More

by BronxJoe
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Harrison, Mohammed Ali
March 03, 2015

BEST DEALER IN VALLEY STREAM FRED My experience with ADVANTAGE TOYOTA was a successful one with the help of the sales person FEMI OSEWA and the finance man MAH More

by fredydealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FEMI OSEWA., Mohammed Ali
March 02, 2015

Very Bad Deal. You would require a lawyer present I had a very bad experience with both the sales representative and the financial manager (the one that interacts with the financial institutions on on More

by Theryne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kesha Sears, Mohammed Ali
Mar 16, 2015 -

Advantage Toyota Valley Stream responded

Thank you for leaving feedback about your car-shopping experience, Theryne Depusoir. We're doing our best to clear-up any misunderstanding, May you have miles of safe and exciting travels in your RAV4. -Marty from Advantage Toyota Scion

Mar 24, 2015 -

Advantage Toyota Valley Stream responded

Hi Depusoir, I hope you're enjoying your RAV4. Thank you for bringing your Social Security card to our dealership, as was required by the financial lending institution. Mohammed told me that he explained to you how no Toyota Dealership has corporate Toyota staff on premises, and that dealerships employ Finance Managers, such as Mohammed, to submit financing (loan) requests and work hard to get them approved. TFS (Toyota Financial Services) is a corporate institution that doesn't deal directly with end clients at Toyota dealerships. In your case, Mohammad submitted 9 loan requests; 7 of the 9 were declined; the remaining 2 were conditionally approved, pending your bringing in required documentation (such as your Social Security card). Though your loan approval was conditional, Mohammed nevertheless let you drive home in your new car as a courtesy and good-will gesture, based on good faith. You agreed that you would bring in the required documentation to get your loan officially approved. We're glad that everything worked out well for you in the end. We feel that Mohammed went above and beyond to get your loan approved - based on your credit score - and even let you drive the car home on a Sunday, before final loan approval had been decided. Mohammed told me that you had agreed to increase the star score and comments in the reviews you left on DealerRater and Google+ based on the outcome of your complaint. Thank you very much, -Marty from Advantage Toyota Scion

Mar 24, 2015 -

Advantage Toyota Valley Stream responded

Hi Theryne Depusoir, I hope you're enjoying your RAV4. Thank you for bringing your Social Security card to our dealership, as was required by the financial lending institution. Mohammed told me that he explained to you how no Toyota Dealership has corporate Toyota staff on premises, and that dealerships employ Finance Managers, such as Mohammed, to submit financing (loan) requests and work hard to get them approved. TFS (Toyota Financial Services) is a corporate institution that doesn't deal directly with end clients at Toyota dealerships. In your case, Mohammad submitted 9 loan requests; 7 of the 9 were declined; the remaining 2 were conditionally approved, pending your bringing in required documentation (such as your Social Security card). Though your loan approval was conditional, Mohammed nevertheless let you drive home in your new car as a courtesy and good-will gesture, based on good faith. You agreed that you would bring in the required documentation to get your loan officially approved. We're glad that everything worked out well for you in the end. We feel that Mohammed went above and beyond to get your loan approved - based on your credit score - and even let you drive the car home on a Sunday, before final loan approval had been decided. Mohammed told me that you had agreed to increase the star score and comments in the reviews you left on DealerRater and Google+ based on the outcome of your complaint. Thank you very much, -Marty from Advantage Toyota Scion

Mar 24, 2015 -

Theryne responded

I agree that he may have gone beyond with getting my credit approved based on my lack of history and I am thankful but this is beyond that. This is about the other issues that arose during the transaction. The deception and lies that went on during the transaction. I went into the store with an agreement already made via telephone and then was shaken down for another higher deal. Additionally, the way he spoke to me on the phone when I questioned bringing in a copy of my social security card was degrading.

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