Advantage Toyota Valley Stream

service was timely, efficient and customer friendly. i was kept abreast of progress throughout the time i was ast the dealership. great experience considering i was a walk in customer was kept abreast of progress throughout the time i was ast the dealership. great experience considering i was a walk in customer More

ADVATAGE TOYOTA in Valley Stream, greeted by "Shana Harrison" Sales & Leasing Consultant. ***** FIVE STAR CUSTOMER SERVICE. Purchasing a new car for my parents who are older, they had many, many que Harrison" Sales & Leasing Consultant. ***** FIVE STAR CUSTOMER SERVICE. Purchasing a new car for my parents who are older, they had many, many questions. Shana Harrison walked up to us ready to help with any questions or concerns. Shana made sure she gave my parents the full attention they needed. Shana was very informative and it was a pleasure speaking with her. She also took the time to explain, step by step with my parents to show them how to work each feature in the vehicle. Shana even gave us a tour of the workshop. She was straight forward and to the point. Shana made the sale easy, fast and made sure we were satisfied with the car before we took it of the lot. I want to thank you "Shana Harrison" for making this experience for my parents wonderful with your EXCELLENT CUSTOMER SERVICE. TOYOTA is a name we could trust & don't forget to ask for "SHANA HARRISON". More

I own a 2003 Camry. A few weeks ago, I made an appointment to have some knocking / louder than usual noises from the engine investigated. As I use the car for commuting everyday, I wanted to ensu appointment to have some knocking / louder than usual noises from the engine investigated. As I use the car for commuting everyday, I wanted to ensure that a potential problem didn't develop into something worse. The mechanic ran a diagnostic and examined the engine. He determined that the noises were the result of a 4 cylinder engine being a little bit noiser during some very cold weather here in the NY area. I wasn't charged anything as there turned out to be nothing wrong with the car. My dealings with this dealership have always been honest and professional. My experience has been that nothing gets repaired unless it needs to be repaired. During this last visit, both my service advisor (Kenya Augustin) and the mechanic treated me with respect and honesty. Each took time to discuss and review the determination that the car was indeed fine and didn't require any repair / maintenance at this time. More

Great customer service from Kenya. Oswald also is very knowledgeable about cars and he did a excellent work on my vehicle all the time. I have been a customer since 2004. knowledgeable about cars and he did a excellent work on my vehicle all the time. I have been a customer since 2004. More

I called the service dept and spoke will Patty who set up an appoint for my vehicle oil changed. MY two year maintenance contrat had experied by two months and my mileage was less than 24<0000 miles Pat up an appoint for my vehicle oil changed. MY two year maintenance contrat had experied by two months and my mileage was less than 24<0000 miles Patty spoke with the sales manager who honored the maintence contract. While waiting at service I walk over to the sales dept inquired about new car promotions the sales team (Fernando and FRANK ) assisted me any before my oil change was completed I was in a new vehicle. Patty and the serivce team also took very good care of me when I rtrn several days later for a updated service for my NEW vehicle. SIMPLY THE BEST............. More

I had a good experience and the person I spoke to was pleasant ant answered my questions thoroughly. She told me if there were more questions at any time to contact her and gave her number. The maintenan pleasant ant answered my questions thoroughly. She told me if there were more questions at any time to contact her and gave her number. The maintenance guy was very pleasant and listened to my needs also. More

Great experience from the moment we walked in the door. Shana Harrison is knowledgeable, helpful and sincere. She described our vehicle with all the bells and whistles in a concise understandable manner. Shana Harrison is knowledgeable, helpful and sincere. She described our vehicle with all the bells and whistles in a concise understandable manner. We told her the amount we wanted for our trade-in and she was able to secure that and the financing that allowed us to buy our vehicle. I have bought many cars over the years and have never had such a delightful experience! There was no pressure. Everything was straight forward. When we picked up our vehicle Shana went over everything with us and even helped us set up our contacts on the blue tooth. We also ordered roof rails and needed them before our "road trip" with our new vehicle. Shana told us that she would try to get them to us as soon as possible. We had them in four days -- well in advance of our road trip. Our overall experience was excellent. There should be more salespersons like Shana! She is excellent. On another note. We first went to Millenium Toyota and had a horrible experience. "Jose" was not very helpful. We had made an appointment with him because the vehicle we wanted had come in and we were to test ride it. He was late to our appointment (about 45 minutes). While waiting for him we noticed that our vehicle was outside the dealership. When Jose finally showed up the vehicle that we wanted to test ride was no longer there. It took Jose another 10 minutes or so to tell us that it would be another 10 minutes because the vehicle had to be "dug" out of the garage. Waiting for about hour we decided to leave. The only reason we tried Advantage Toyota was because we trust the Toyota name. Any one interested in a Toytoa should go to Advantage and please ask for Shana Harrison! More

Shana Harrison was professional, courteous, and supportive of my entire leasing experience. I was able to negotiate a price that was within my budget, and the car was delivered as expected. Everyon supportive of my entire leasing experience. I was able to negotiate a price that was within my budget, and the car was delivered as expected. Everyone at the dealership was friendly and took the time to explain every step from the moment I walked in the door, to the time I drove off the lot. I highly recommend this dealership. More

My name is Cassie Reed, I recently bought a car from Frank Hussain. He was very helpful and easy going when it came to purchasing my first car. Everything was great, I loved the dealership. Het met all Frank Hussain. He was very helpful and easy going when it came to purchasing my first car. Everything was great, I loved the dealership. Het met all my needs and was very knowledgeable and honest and made it very easy for me. He is hands down the best person to help you, I'm so thankful that he was the one who assisted me. More

_Gangapersaud Beharry______________________________ _Gangapersaud Beharry______________________________ 118- Cedarhurst avenue, Cedarhurst NY, 11516. (917) 562- 4605. Email-b.roger@yahoo.com _Gangapersaud Beharry______________________________ 118- Cedarhurst avenue, Cedarhurst NY, 11516. (917) 562- 4605. Email-b.roger@yahoo.com Advantage Toyota 400 West Sunrise Highway, Valley Stream, NY 11581. Mr. Nick Yaniro. Toni Baselio. On December 20th, 2012 We purchase a 2005 Lexus ES 330 from advantage Toyota and were very please to have Mr. Nick Yaniro and Toni Baselio as our sales and finance agent. I was particularly impressed with their Patience, friendliness, honesty and professionalism. With a tight budget, buying a car could be a very hard and overwhelming decision, but thanks to both of their help it was made very easy for us. It would be pointless to elucidate on each of their role, howevever, suffice to say we were completely satisfied. I have return a couple of times with questions and without hesitation they were ready to help. I am looking forward to do business with Advantage Toyota in the future and sure will recommend to friends and family. Sincerely Gangapersaud Beharry More