Advantage Toyota Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Initially I went in based on a television add . I ended up not taking advantage of that particular offer, however Frank called me a couple days later to follow up and the rest is history. I found the trio up not taking advantage of that particular offer, however Frank called me a couple days later to follow up and the rest is history. I found the trio to be very friendly and knowledgesble with excellent customer service skills. I am very happy with my purchase, I look forward to doing business with them in the future and sending them business as well. More
Dear Tony Oliveri, If I know anyone who’s looking to Dear Tony Oliveri, If I know anyone who’s looking to buy or lease a car, I will steer them clear of any “Advantage” Dealership, especially “Advant Dear Tony Oliveri, If I know anyone who’s looking to buy or lease a car, I will steer them clear of any “Advantage” Dealership, especially “Advantage Toyota!” “Advantage Toyota” is a bad name: unfortunately, I learned that lesson the hard way with you guys. You guys turn rude as soon as you make your sale (such as when Joe Camilleri told my wife “I didn‘t expect you to follow me here,” when she asked him about a letter she got from her previous lease); your sales associates (such as yourself, Tony Oliveri) lie about petty things like getting me that keyless-entry remote; and last but not least, some of your sales associates (regrettably, I don’t know their names, only that they’re Hispanic) are brazen enough to be so inappropriate as to be asking my wife such questions as “do you like going to clubs?” and “do you ever go to bars around here?” I will never again do any kind of business with ANY “Advantage” dealership. If I ever broach the subject of car dealerships with anyone I encounter, I will steer them clear of the “Advantage” name! Let me not forget the fact that buying a “Certified Pre-Owned” car from “Advantage Toyota” is a very bad idea: the night I bought my FJ Cruiser, I took it to the mechanic for an oil change. He found that the engine was full of gunk, the rear brake pads were completely worn down to the very metal, the air filter was pitch-black dirty, and the cabin air-filter was also pitch-black dirty. Those are all things your dealership should have noted on the quality-inspection before you “certified” this car. Apparently, “Advantage Toyota” sanctions such neglect by its mechanics. There’s only one thing I can say about “Advantage Toyota:” LOW-CLASS. Sincerely, Alexander Akilov P.S., you will find this letter on “yelp.com” for the public to read! More
Excellent Sales Person i worked with (Frank Hussain) know his job explaining details of cars also nice staff with friendly enviroment. Finanace person i worked with (James) excellent and very helpfull. know his job explaining details of cars also nice staff with friendly enviroment. Finanace person i worked with (James) excellent and very helpfull. I would foresure recommend people to buy cars from them and especially from sales person i worked with. More
We went into this dealership to look for a new car. They had the car on a separate lot so we were told it's going to be about 25 min wait for someone to drive the car to the dealership. We ended up waiting had the car on a separate lot so we were told it's going to be about 25 min wait for someone to drive the car to the dealership. We ended up waiting for an hour. Frank Hussein showed up with the car, very nice sales person, took us for a short test drive and explained the features of the car. After the drive we sat down to go over the "numbers"... basically I said I already have a couple of lower numbers and if you beat it, I will sign today. Frank then proceeds to speak to his manager (Sam)... Sam then comes over and informed us that he can not match the offers and gave us his lowest offer and then states that there is a $374 "processing fee".... We knew that is basically a bogus fee for dealer to make more money. We then proceed to leave and all of the sudden Sam comes back and says he can match the lowest offer and waive the $374 fee!!! We did not like this type of business practice and so we asked for an hour to think about it. Frank took the news well but then the sales manager Sam says "whatever" in front of our faces!!! How unprofessional was that?! We were really ready to sign with Frank, but his manager Sam ruined the business and commission for Frank. Sam does not belong working as a manager, just seems like a regular no experience guy the owner found on the street to fill the seat. I feel sorry for any customer who needs to put up with his attitude and lies. I would give Frank a 4 out of 5 rating and Sam a 0. More
Everyone that I had spoken to at the dealership was pleasant, professional and very helpful and accommodating. I had the most enjoyable and least pressured visit that I have had in a car dealership! pleasant, professional and very helpful and accommodating. I had the most enjoyable and least pressured visit that I have had in a car dealership! More
Mr Hussain approached us shortly after we entered the show room and started looking at the cars. He was friendly and personable. He described the features of the car clearly and answered our questions fu show room and started looking at the cars. He was friendly and personable. He described the features of the car clearly and answered our questions fully and didn't mind repeating. He let us know what options were available and listened when we stated what preferences we had to be sure the car we bought met our needs and expectations. He offered a test drive and we were able to experience the handling characteristics and the smoothness of the ride. The dealership was clean and well lit. When we selected the car we were told of the various options service that were available and what their cost were. At no time did we feel pressured to select anything other than what we wished. The insurance and registration were arranged quickly and smoothly. We were pleased that once we selected the car we wanted and its color and features we were able to drive it home the same day. A very pleasurable experience. More
I found Rudy to be friendly, informed, and willing to do what it took to make the sale. At no time did I feel pressured, nor did I feel that he played "hard ball" with me. I found purchasing from this de what it took to make the sale. At no time did I feel pressured, nor did I feel that he played "hard ball" with me. I found purchasing from this dealership overall a positive experience, and liked it better than the others I had visited. More
Cheaters price high vehicle had lot of issues, never calls back and never answers the phone Advantage Toyota 639 Merrick road Lynbrook, NY 11563 Wrong Pricing information calls back and never answers the phone Advantage Toyota 639 Merrick road Lynbrook, NY 11563 Wrong Pricing information More
We walked into Advantage Toyota on Saturday, September 3 looking for information about the RAV4. Our salesperson, Frank Hussain, went above and beyond in explaining all the particulars about the RAV4. looking for information about the RAV4. Our salesperson, Frank Hussain, went above and beyond in explaining all the particulars about the RAV4. We had certain criteria that we felt that we needed in a small SUV and every question that we had was answered and carefully explained by Frank. We spoke about the regular RAV4 and the sports model of the RAV4. We went for a test drive and we were very pleasantly surprised about the smooth ride, the storage area and especially about the lumbar support in the driver's seat. Frank handled everything - he checked in with our insurance agent, he took care of our cash payment and helped us decide on a particular security system for our car. We picked up our car today (September 7) and we are so pleased with our new "addition" to our family! We will be recommending this dealership and Frank Hussain to our friends and family. It is our pleasure to write this review. More
Great experience. Although I paid a little more than I expected it was worth it. They also gave me a reason deal for my trade-in vehicle. Very friendly dealership compared to the other three Toyota dealer expected it was worth it. They also gave me a reason deal for my trade-in vehicle. Very friendly dealership compared to the other three Toyota dealerships I visited first. More