Advantage Toyota Valley Stream

My wife and I walked into the sales room looking for another sales person, who no longer works there. We were introduced to Shana and instead of us looking at cars, we bought a 2013 sienna. Shana was mo another sales person, who no longer works there. We were introduced to Shana and instead of us looking at cars, we bought a 2013 sienna. Shana was more than professional in her presentation. She understood our concerns and difficulties and assured us that we had nothing to worry about. She took us on a test drive and is very knowledgable about the vehicle and its performance. I will be going back to Advantage for my next vehicle and Shana will be my sales person. More

Took my Prius in for its 6 month/1 year service, under the warranty. Everybody was very polite. Service took a little over one hour. Waiting area is very nice. When it was done, I was presented with t the warranty. Everybody was very polite. Service took a little over one hour. Waiting area is very nice. When it was done, I was presented with the paperwork, no attempt to try to sell me anything. In summary, a good experience. More

There are good buying experiences, and there are great buying experiences for all of us in the consumer world, but how often would any of us rate a buying experience as excellent? Few, I'm sure. I'll ask buying experiences for all of us in the consumer world, but how often would any of us rate a buying experience as excellent? Few, I'm sure. I'll ask you one beyond: How many would you rate beyond excellent, how many would you rate "Sterling"? We have one, Meri and I, and it happened at your dealership over the recent Columbus Day weekend. Though we knew rather narrowly what we were needing, it was becoming rather frustrating visiting nearby dealerships and dealing with what seemed to be disinterested sales representatives. Then we visited Advantage Toyota. We were greeted by Marty Goldberg the moment we arrived, and, we have to admit, were slightly taken aback by his demeanor. Nowhere else had we been greeted so warmly. As you might imagine, we were a bit suspicious at first, but quickly came to realize we were in the presence of a true gentleman concerned with our needs and the constraints of our budget. As we proceeded in our investigations, we realized that we were under no pressure, all of our questions were being answered, and Marty was doing everything he could to satisfy us, and we became customers, not just shoppers. We arrived seeking a 2013 Camry, and left purchasing a 2014, and realized through Marty's guidance and assurances we had made the right choice. Marty's follow through, his attention to detail is, of course, sterling.There is no one in the many years of having made major buying decisions such as this one, that has left such a pleasant impression as Marty has. Meri is very very happy with her new Camry, and we are both very happy with the buying experience provided by Marty Goldberg. We are, all of us, so often asked to rate products and experiences these days, but how often is there a checkbox that says "Excellent"? For Advantage Toyota, I check that box, though you need to add another: "Sterling", and that one I check for Marty Goldberg. Thank you Marty, I wish success and good fortune to a fine gentleman. Most sincerely, Meri and Al More

This past week, my husband and I purchased a 2013 Toyota Prius from Advantage Toyota. We had a wonderful experience with our car sales dealer, Marty Goldberg. He was extremely attentive to our specific ne Prius from Advantage Toyota. We had a wonderful experience with our car sales dealer, Marty Goldberg. He was extremely attentive to our specific needs and desires, knowledgeable about the vehicle, and most impressive- aimed to please us. From the very moment we met Marty, his desire to make sure we were 100% satisfied with our purchase was clear. Any bumps we ran into through the 2- day transaction, he cleared up within moments. One of the biggest moments that confirmed that Marty was unlike any other car sales man came on the very busy Sunday (holiday weekend) morning that we went to pick up our new vehicle. We walked into Advantage and it was crowded, there were many potential sales on the floor, however, Marty gave us his 110% undivided attention from the moment we walked in until we left through the doors (which he walked us out of), two and a half hours later. We had some minor bumps picking up the car, none of which was the fault of Marty however he made certain that each of these issues was rectified in a timely manner. Overall, we would like to state that Marty is a wonderful car salesman, who treats potential buyers with respect and care. He made the often nerve wracking experience of buying a car that much pleasurable. I look forward to purchasing more vehicles from Marty, as well as referring friends and family his way. More

I was a very Happy customer. I went for an oil change. I came to the service department where they ask what type of services are needed, and I was greeted by Patti at Customer Service. She was sooooo nice, came to the service department where they ask what type of services are needed, and I was greeted by Patti at Customer Service. She was sooooo nice, she asked what I had came in for and I told her, then she took me in at her desk and did the computer work order. And then we had a nice conversation. She is such a sweetheart soooo nice and understanding. I had told her I was having an Excellent day with Customer Service representatives. So I would recommend that if you stop by say Hello to Patti. I will be back again. Thanks for the 5* service. More

My experience with Toyota Advantage was and has always been excellent! My reason for coming was for an inspection and to winterize my car. This experience surpassed all of the experiences I have had with been excellent! My reason for coming was for an inspection and to winterize my car. This experience surpassed all of the experiences I have had with Toyota Advantage, they even washed my car. This was a first. I bought my car from Toyota Advantage in 2005 and have always taken my car there for all of my car needs. More

Very clean waiting area and service was fairly prompt. Complimentary NY state inspection coupon that was mailed to me was greatly appreciated. The service person recommended a reasonable tire balance Complimentary NY state inspection coupon that was mailed to me was greatly appreciated. The service person recommended a reasonable tire balance More

I brought in my Advantage purchase Prius (bought last year post-Sandy to replace my Sandy destroyed Prius) for a complimentary State inspection. Everybody was very polite, my car was washed, and I was o year post-Sandy to replace my Sandy destroyed Prius) for a complimentary State inspection. Everybody was very polite, my car was washed, and I was out in a little over an hour. The customer waiting area is top rate, with free refreshments. More

I had the most pleasurable experience in purchasing a brand new car with a car sales person ever! There was no pressure and she explain every option and accessorie about the car in great detail. The pric brand new car with a car sales person ever! There was no pressure and she explain every option and accessorie about the car in great detail. The price was very reasonable. Shana Harrison took my family out for a test drive. My daughter drove and I sat next to her and Shana sat in the back with my wife. Upon completion of the sale, she explain slowly and carefully as to what each paper work is and what we were signing. I'm very glad I have choosen Advantage toyota as my car dealership! Thank you Shana Harrison. More

Jemmell (sp?), the customer service rep, is an outstanding young man., a credit to the dealership. Lenny, the technician, really helped me to come close to resolving the issue with my brakes I ha outstanding young man., a credit to the dealership. Lenny, the technician, really helped me to come close to resolving the issue with my brakes I have been complaining about for 2 years. I feel much safer in my car right now, which is something I should always feel but have not for a very long time. Thanks to both! MG More