Advantage Toyota Valley Stream

Service The service was very good. I always use them and will continue to use them. I will continue to go back whenever I need service The service was very good. I always use them and will continue to use them. I will continue to go back whenever I need service More

Professional Salesperson. SHANNA HARRISON SHANA , PROFESSIONAL &, PATIENCE . I HAD NO INTENSION ON BUYING A CAR. AFTER MEETING SHANA, THAT QUICKLY CHANGED. NEEDLESS TO SAY, I HAVE A NEW SHANA , PROFESSIONAL &, PATIENCE . I HAD NO INTENSION ON BUYING A CAR. AFTER MEETING SHANA, THAT QUICKLY CHANGED. NEEDLESS TO SAY, I HAVE A NEW CAR More

took 7 months to check out defective seat of Corolla 2013 Stay away from this place. They are “King of Cons.”. I bought a new 2013 Corolla from Advantage Toyota. A week after driving it I developed horrible b Stay away from this place. They are “King of Cons.”. I bought a new 2013 Corolla from Advantage Toyota. A week after driving it I developed horrible back pains from the seat. I told them and they said get in touch with the manufacturer. Toyota said it was Advantage’s responsibility. Advantage could have had Toyota check out the car seat but they never did. It took 8 months to check out my car seat and the only reason why they did was because I got in touch with the owner of Advantage Toyota. The next day they had a Toyota technician come down and he felt the upper wire from the back support of the seat. This 2013 Corolla seat is like a voodoo doll. Horrible! Advantage put me through 8 months of xxxx with emails, phone calls, letters as well as filling out forms for arbitration to Toyota. I also made many visits, sent emails and phone calls to Advantage Toyota. Due to their actions I had to see a Chiropractor to help with the inflammation on my upper back caused by the wire in the Corolla driver seat. I’m also going for physical therapy and paying a $60.00 copay every time I go. None of this would have happened if Advantage did their job. I hold Advantage totally responsible for their negligence. They do nothing but take Advantage of their customers. Toyota is just as bad because they did nothing to help until 8 months later. Be smart and stay far away from Advantage Toyota. It’s to your advantage. More

FIRST TIME SERVICE Everyone at the Service Department was excellent, knowledgeable and very willing to help. My only issue is the wait time. Time is precious and to ha Everyone at the Service Department was excellent, knowledgeable and very willing to help. My only issue is the wait time. Time is precious and to have to wait two (2) hours for a tire rotation is totally unacceptable. I spoke to two other persons who were quite frustrated with the long wait. Other than that it was perfect. More

I Brought in Two Cars for Routine Maintenance This review covers my maintenance check for my Camry on 04/28/14 and my Corolla on 04/29/14. I came in at 7:00AM and each time I was taken immedia This review covers my maintenance check for my Camry on 04/28/14 and my Corolla on 04/29/14. I came in at 7:00AM and each time I was taken immediately. The whole process took only 45 minutes. They even offered to wash my car - no cost!. Shuttle service to my office was available to me. I have used it in the past but these two times it was not necessary. Keith Llits was your associate with whom I worked on both days. He was courteous and friendly, as I've found with other staff members during my previous visits. Well done. More

service for car pleased with customer service, been using this service center for long time-this is first time that I am very pleased. Friendly, accomodating, hours a pleased with customer service, been using this service center for long time-this is first time that I am very pleased. Friendly, accomodating, hours are good for bringing in car More

Service This is the first time with Mr. Pantginis. He explained everything told me what is needed now & next visit. They made me appt. for me in advance, s This is the first time with Mr. Pantginis. He explained everything told me what is needed now & next visit. They made me appt. for me in advance, saves me doing. After my car was done he went over everything, no rush job. Would recommend him to all my family friends. This dealership is always good. Will most likely buy my next new car from Advantage Valley Stream Ny More

Great Experience I don't think Advantage Toyota can make it any easier. I lease a 2013 Toyota Rav4 and service is included! I had to get the 15k service and the NYS I don't think Advantage Toyota can make it any easier. I lease a 2013 Toyota Rav4 and service is included! I had to get the 15k service and the NYS Inspection. Having walk in hours makes it easy for me to get the car serviced when I have time. I literally found myself with a couple of hours which were unexpected. I headed over and was taken right in. There was a bit of a crowd but they keep things moving. an hour and a half later and I was out of there AND my car was washed!! my total bill... $0.. This is my 3rd car from Advantage.. Would seem this could be a trend. Thanks to Andy Zollinger for working with me... More

Customer Service is Excellent I have been dealing with Daniel Solis ever since I bought my Toyota Yaris. He is an amazing in every aspect of customer service! He is very knowledgea I have been dealing with Daniel Solis ever since I bought my Toyota Yaris. He is an amazing in every aspect of customer service! He is very knowledgeable about the services that needed to be done. He is very upfront and does not beat around the bush. I personally will only deal with him. More

Completely Satisfied My visit was unscheduled. I just drove up without an appointment because my 'maintenance required' light had come on. I wound up getting an oil change My visit was unscheduled. I just drove up without an appointment because my 'maintenance required' light had come on. I wound up getting an oil change, a brake job, a foglight cover needed replacing (part was ordered), the inspection (which was expiring that month and I had not noticed, the service rep noticed for me), a complimentary manicure, a couple of cups of tea, very clean waiting area (the cleaning ladies seemed to be moving around nonstop between the coffee stations and the bathrooms), friendly service that made me very comfortable as a woman and as a mother (one small child was with me), a service rep that took his time and made sure I understood exactly what my car needed and what I could wait and do on the next visit, and not a long wait time considering I had no appt. and did not come early (I came at about 10am and was out by around 12:30). The guys who wear the blue jackets who take in your car and give it back to you were also very friendly and more than helpful. I am completely satisfied. Try them out! More