Advantage Toyota Valley Stream

Amazing Customer Service!!! This was the best experience I have ever had with a car dealership! Shana is the person to go to! She cares about her customers and treats them like This was the best experience I have ever had with a car dealership! Shana is the person to go to! She cares about her customers and treats them like family. More

Great Service I had Jemell as my Service Advisor. Really great guy , he was knowledgable courtious and took the time to explain all work being done in detail. Could I had Jemell as my Service Advisor. Really great guy , he was knowledgable courtious and took the time to explain all work being done in detail. Couldnt be happier . See ya in 5000 miles More

07/05/14 Excellent Maint Svc: Oil Change and Tire Rotation As usual, I was very happy with the service provided by Advantage Toyota during my most recent visit on July 5, 2014. The oil change, tire rotation a As usual, I was very happy with the service provided by Advantage Toyota during my most recent visit on July 5, 2014. The oil change, tire rotation and courtesy inspection were all handled efficiently and professionally. My advisor Andrew Zollinger did his usual great job of discussing with me the work being performed and periodically keeping me posted as to the progress of the maintenance. He has advised me on my last 3-4 visits: Andrew has always been very honest, courteous and professional in his dealings with me. I am very satisfied with the service. My car is now eleven (11) years old. I have found that as long as I follow the maintenance schedule advised by Toyota, the car just continues to run like it did the first day I bought it. More

Thanks! It was a very pleasant experience. Thanks! Delicious coffee, the World Cup game, very enjoyable while I waited for the vehicle. All employees were It was a very pleasant experience. Thanks! Delicious coffee, the World Cup game, very enjoyable while I waited for the vehicle. All employees were friendly and accomodating, especially Bruce. More

Service I called in on Tuesday at 3:30 PM to get some help because I had just discovered that my passenger side rear light was out. They took me in immediate I called in on Tuesday at 3:30 PM to get some help because I had just discovered that my passenger side rear light was out. They took me in immediately and within an hour the rear light was changed and the front light also, because that had gone out and I hadnt known it. The bill came out less than the original estimate. I felt good and safe to drive again! More

Service It was a very pleasant experience. I was a walk in customer who was there for my first service. The friendly, welcoming staff was appreciated. It was a very pleasant experience. I was a walk in customer who was there for my first service. The friendly, welcoming staff was appreciated. More

Great service From the moment I drove my Rav4 in, to the time I drove away there was nothing but friendly and extremely helpful service. This was my first time at A From the moment I drove my Rav4 in, to the time I drove away there was nothing but friendly and extremely helpful service. This was my first time at Advantage Toyota Service and will not be the last. Travis was terrific, as I had a few questions, and all were answered. Thank you Advantage. More

Quick, easy & pleasurable I have been searching for a new vehicle for the last month and a half. I went to over 7 dealerships and each one left me with a disgruntled spirit. I I have been searching for a new vehicle for the last month and a half. I went to over 7 dealerships and each one left me with a disgruntled spirit. I wasn't sure what vehicle I wanted to go with when I began this search; however, each dealership tried to force me into what they saw as an ideal vehicle for me and were rude and aggressive trying to get me to make a commitment and put money down on a sale. Well--after doing more research online, I decided the only vehicle for me was a 2014 FJ Cruiser, Trail Teams Special Edition. I went on my computer and found a few dealerships with this vehicle in stock, as only 2,500 were made this past year. I went to a dealership in the Hudson Valley and we began to work numbers on the purchase. They were aggressive, giving me lines that were clearly lies and the sales manager was a total joke. I've had experience with cars and knew how to make this work but didn't want to deal with the usual dishonest dealership. Well--needless to say, I worked numbers with them and didn't make a deal. I had to go to LI to visit family and decided to call Advantage Toyota to see if their FJ was still in stock. From the first phone call, I came to realize this was a different experience. The representative on the phone was patient, kind and attentive. She made an appointment with me for the car and gave me a $200 coupon off the deal (which I actually forgot to use I realize as I am writing this, it clearly says use at time of deal so if you get it USE IT) The next day, I went to Advantage. I was greeted once I came in and they put me in touch with Shana Harrison. Upon meeting Shana, her presence was warm, welcoming and to my surprise after all of the miserable visits NOT PUSHY! I told her I was interested in the FJ, she asked why. She wasn't just out to push me for the sale. She wanted to make sure that I knew everything about the car and had clearly considered all of my options. It was good because it made me think about it to. The vehicle was brought in about 15 minutes after we chatted and we went for the test drive. She was great about being personable and we had a great conversation and my choice was confirmed. Then came the time to talk numbers. I wanted to get the car the next day, but didn't make it known right away. Shermica, the sales manager, was involved her and Shana presented the first set of numbers. It was too high for my goal (rolling in negative equity from previous car and paying out right). Well--they asked what my goal was, and we talked. No pressure and no forcing, open dialogue. This was the first time, other than once in the past that it was a dealership of people genuinely concerned about making the vision a reality. Well.... after twenty minutes of painter, we made a deal! I picked up my vehicle the next day and it was awesome. Delivery was easy, everyone in the dealership was kind and attentive. The vehicle was explained to me and before I could even fully inspect its cleanliness, Shana drove off to have things she wanted differently cleaned done. It was amazing! Signing the paperwork was simple and easy. They didn't try to change any of the deals or numbers as some places do. Everything was open and honest--it was friggin, awesome! I drove away, content. However, I left a tablet in my previous vehicle. I called and Shana found it right away the next day and left it for me to pick up. It's became clear to me with the interaction then and when I picked it up, Advantage Toyota is about selling cars and building a family. I feel like a member of their crew and when I get my next vehicle, Toyota is clearly an awesome choice and Advantage the only place to do business with. If you want honesty, simplicity, old-school business morals and good coffee--- Advantage is the only choice for you. More

Professional Accommodating Service I was a walk-in since my Driver window Suddenly stopped working. They let me know the wait time which I was willing to wait for. They were wonderful s I was a walk-in since my Driver window Suddenly stopped working. They let me know the wait time which I was willing to wait for. They were wonderful staff. More

postal employee Mr.Daniel Solis is very knowledgeable person. He knows what he's doing and very friendly. I recommend him for promotion and I will recommend this deal Mr.Daniel Solis is very knowledgeable person. He knows what he's doing and very friendly. I recommend him for promotion and I will recommend this dealership to my friends. More