Advantage Toyota Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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GREAT EXPERIENCE PURCHASING a NEW CAR I had the best experience in my life buying my new car. I did my homework looking for the car that fit my needs and for a Sales Professional that can I had the best experience in my life buying my new car. I did my homework looking for the car that fit my needs and for a Sales Professional that can deliver what I expected as a client that had been with the Toyota for about 34 years. I have to said that Todd exceed my expectations. From the beginning to the end of the process he made me feel home. I could sense that he really care for his customers. Thanks Todd for everything. Keep up the great job. I will definitely recommend you to anyone that cross my path. More
Employee crashed my car cough on my dash cam. Advantage Toyota employee crashed my car during my first oil change cough on my car dash camera(rear), you can hear the crashing and yelling on youtub Advantage Toyota employee crashed my car during my first oil change cough on my car dash camera(rear), you can hear the crashing and yelling on youtube tVD7fiVnGEY - cannot post url here. I was not notified about the damage when I picked up the car, everybody just pretended nothing had happened. Fortunately, I have installed dash camera on my car and found out the truth afterward. In additional to surface damage, the left side sliding door began to rattle randomly when drive on rough road and there is a "bang" noise when first open the door after parking for a long time(over night). More
New Van Leo was great to deal with. I bought the van for my then girl friend for Christmas. She loved it so much she married me !!! Great people to deal with Leo was great to deal with. I bought the van for my then girl friend for Christmas. She loved it so much she married me !!! Great people to deal with !!! Thanks again Happy Holidays More
Professional staffing results in positive outcomes I've been a loyal patron of the service dept. for several years. You pay more for labor but whatever the problem. The staff is clear about solutions. I've been a loyal patron of the service dept. for several years. You pay more for labor but whatever the problem. The staff is clear about solutions. The long wait time is still a downside at this dealership surprisingly since they've moved to a much larger facility. But all in all its a better experience than other of the nearby dealerships. Like most businesses they could use more staff. My advisor is efficent, experienced, curteous, knowledgeable and professional . More
Educated buyers should look elsewhere First, I won't mention names here because I'm sure everyone in this dealership has to follow a similar sales approach. I did my research, followed co First, I won't mention names here because I'm sure everyone in this dealership has to follow a similar sales approach. I did my research, followed consumer guidelines and prepared myself by having a pre-approved loan in place, I knew the value of my trade in and the invoice price of the car. I am lured to the dealership with their internet prices, told the car I was interested in was sold- shown another with expensive option I didn't want. There are many more details I won't bore you with. The bottom line is, dealerships will not sell you a car -even if at or very close to their advertised price if they can't absorb the profit some other way. Imagine going into a department store to buy a washing machine you saw advertised for a certain price, you offer to pay cash rather than opening a loan with the store. You sign the sales slip and then suddenly you're told it's not for sale anymore. Almost sounds illegal, huh? All of the cliches about car dealers are at work here. The same holds true for the service dept. Going in for routine 30k. Service, I'm quoted a price $100 more than the price on their own website and printed flyer. I call them on it and they say "well there is the 30k service toyota suggests and a 30k service that we "the dealership" suggests". - which of course is the more expensive one. Then I'm told there are actually 3 levels of 30k service. Wow... Also advised to replace a tire because of a small nail puncture- that was 7k miles ago. There should be legislation taken against these forms of deception. More
first service went for my first service MR FARZANAH RESALLY was very friendly, love his positive attitude , I didn't had to wait long will definitely recommend went for my first service MR FARZANAH RESALLY was very friendly, love his positive attitude , I didn't had to wait long will definitely recommend this dealership . More
Excellent Very friendly , courteous professional and timely service . It was a very pleasant encounter.i would certainly recommend this dealership to friends an Very friendly , courteous professional and timely service . It was a very pleasant encounter.i would certainly recommend this dealership to friends and all my family members. More
Old maid buys new car My first visit to Advantage was during the first week of November. I would like to add that it was also my first visit to any car dealership. My dad s My first visit to Advantage was during the first week of November. I would like to add that it was also my first visit to any car dealership. My dad suggested we check the dealership out because his brother (my uncle) raved about their great customer service. So we enter the dealership and Basil immediately greets us. He was nice, professional, warm, and sincere. Basil was honest and answered all of my questions. He was not pushy and did not try to steer me one way or the other. Basil requested my contact information and asked questions that I expected he would, such as: who the vehicle was for, was it my first car, what I would be using the car for, etc. I test drove a car with another employee (I do not remember her name BUT I think it was Kesha). She was very nice and friendly also. I felt very comfortable driving with her. My father and I left the dealership without a car that day. However, Basil left a lasting impression on me. Basil followed up with me 2-3 times after that initial visit. Almost 3 wks later my father and I returned to Advantage to purchase the car that I test drove. Basil was pleased to see us and I was super excited to see him and buy my vehicle. Erinson finalized all of the paperwork. He is charismatic, patient, and knowledgeable. He made me feel super comfortable about my decisions. He would explain things as many times as was needed for me to understand what was happening or what I was signing. ALSO Erinson and Basil both speak Spanish ! A huge plus since that is my fathers' first language. More
Purchase of new car My sales consultant Basil Rabie was the best . He delivered what was promised . He took care of our needs and was very professional . I also have to My sales consultant Basil Rabie was the best . He delivered what was promised . He took care of our needs and was very professional . I also have to give an a plus to Erinson Duran for working through the lease process . Steve & Anita D . More
Went for my second service Amazing people with great attitudes and awesome service. Very helpful as well. They even offered me a complimentary manicure while I waited for my car Amazing people with great attitudes and awesome service. Very helpful as well. They even offered me a complimentary manicure while I waited for my car! :) More