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Advantage Toyota Valley Stream
Valley Stream, NY
4,382 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck -
Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit.
We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai.
Enjoy satellite tunes and down piping hot coffee or tea while you're here.
We have your wheels and we have your back!
Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,382 reviews
November 15, 2015
Wonderful Service It is not everyday that one gets to visit a car dealership that sees you as a person and not a dollar sign. My experience was very personable. I worke It is not everyday that one gets to visit a car dealership that sees you as a person and not a dollar sign. My experience was very personable. I worked with a female manager and a female consultant. They were there, not only to sell me a car, but to sell me an experience. I was not rushed or hurried to make a decision. and all my questions were answered. In the end, I made my own decision based on the knowledge I had received. Thanks again for the experience! More
by Grateful93
Employees Worked With
Shermica Malcolm, Shana Harrison
November 09, 2015
Best Car Buying Experience Great buying experience. I made a phone call to the dealership early in the morning regarding an ad in the paper. The internet manager I spoke with, Great buying experience. I made a phone call to the dealership early in the morning regarding an ad in the paper. The internet manager I spoke with, was not only informative, but set me up with a VIP appointment where I did not have to wait. This was very important to me because I have a young child and the dealer is some distance from me. When I got to the dealership, the salesperson Shana Harrison, walked me through all my options, showing me different models of the Sienna, and most importantly, got me a good price on the Sienna and fair market on my trade without having to haggle. I would definitely recommend this dealership. More
by Bronxphysed
Employees Worked With
Shana Harrison
October 26, 2015
"Recommended Only If Shana Harrison Is Your Salesperson!" Let's be perfectly clear...It isn't the dealership that deserves a 5 star rating, it's Shanna Harrison that deserves a five star rating!! The only rea Let's be perfectly clear...It isn't the dealership that deserves a 5 star rating, it's Shanna Harrison that deserves a five star rating!! The only reason this dealership, as a whole, deserves a five star rating, would be for having Shana on board! Unlike some other car salespeople, Shana doesn't leave you with the feeling that you've been slimed!!! She's professional, pleasant, helpful, knowledgeable, and concerned for her customers. As a result of Shana's excellent customer service, this is the third vehicle I've purchased from this dealership. Shanna is number 1 in my book!!! More
by Dejomaine
Employees Worked With
Shana Harrison
October 10, 2015
Customer care exceeded our expectations We thought our car was going to require a $5,000 repair and were delighted when the team at Advantage Toyota Scion helped us understand that the repai We thought our car was going to require a $5,000 repair and were delighted when the team at Advantage Toyota Scion helped us understand that the repair was actually covered under our warranty and would be handled at no charge to us. Our contacts, Bruce Nadell and Marty Goldberg were incredibly accessible, open and expedited the service for us so that we were confident that we and our car were in capable hands. More
by Yarisowner
Employees Worked With
Marty Goldberg, Bruce Nadel
October 07, 2015
terrible experience First time I broat my car for cervice to Toyota Advantage. After service I took my car and went home. When I came home I finde some body hit my car on First time I broat my car for cervice to Toyota Advantage. After service I took my car and went home. When I came home I finde some body hit my car on front bumper during the service. My mistake, I didn't check my car after cervice, like they did it. Next morning I went to service senter to show them this problem. Menager said it is not them problem because I show my car next day. Probably I agreed. And But I know, after center I came home and found it. PLEASE, FROM MY EXPERIENCE CHECK YOUR CAR AFTER CERVICE. Because you never know what you find after cervice More
by acuval
September 30, 2015
Unprofessional staff Will never renew or buy out my lease as i planned on doing because of the very poor customer service ive experienced there..attitude attitude attitude Will never renew or buy out my lease as i planned on doing because of the very poor customer service ive experienced there..attitude attitude attitude is very cruicial..im a paying customer that deserves respect..instead i was treated like xxxx More
by Babba20
September 26, 2015
Excellent Service Very helpful when choosing desired car. Gave very good advice and guided me to the car that was right for me. Overall she was a great help and I recom Very helpful when choosing desired car. Gave very good advice and guided me to the car that was right for me. Overall she was a great help and I recommend anyone buying a car at this location to request Shana More
by ameerhabiboodean
Employees Worked With
Shana Harrison
September 09, 2015
Great sales person who makes you feel good about your choice Very friendly environment with expert sales people. I would buy another car from this dealership or refer a friend. They have additional benefit progr Very friendly environment with expert sales people. I would buy another car from this dealership or refer a friend. They have additional benefit programs which does help in buying a new car More
by Thirst
Employees Worked With
Shana Harrison
August 25, 2015
Nothng but lies Leased my 3rd car from Advantage and they used to be great - wonderful - that's why I went back. This time I even liked the salesman. I thought everyt Leased my 3rd car from Advantage and they used to be great - wonderful - that's why I went back. This time I even liked the salesman. I thought everything was good UNTIL afterwards. Promise you the world - they will take care of the last payment on your lease. Finance guy tells you, "don't worry about the wear & use on the car you are turning in. People who don't lease another car pay a certain fee & that covers it". Never paid a wear and use fee on my other leased cars before, so I believed him. Two months later, I get hit with a $480 wear & use charge and they did not pay the last payment the car I turned in. When I speak to the manager, he gets annoyed with me (yes, I was angry) and tells me they sent it to the wrong address. WHAT? Isn't this what you do? You don't know the address where to make payments??? Then he said he will work something out to lessen the charge on the wear and use. Okay great. Never hear from anyone from Advantage or Toyota again. Guess what??? 5 months letter, I get a collection notice that I owe $480 that I never paid Toyota. Never received another bill in the 5 months. Thought it was taken care of. Stupid me. I paid it, it's done and I will NEVER go back there again. They stink and they lie. More
by Realgold
Employees Worked With
Joe Cammeri
August 11, 2015
Excellent Service!!!! Returned my Pruis because I'm moving into the city. Marty helped me, he is sweet and very knowledgeable! He also has a Pruis himself! Returned my Pruis because I'm moving into the city. Marty helped me, he is sweet and very knowledgeable! He also has a Pruis himself! More
by LaLaLucy
Employees Worked With
Marty Goldberg
