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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,382 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,382 reviews

April 13, 2016

The experience was wonderful I was very pleased The staff was very good they knew their materials all my questions were answer with such a pride. I was very satisfied with their customers care I wil More

by Wilsonaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shana Harrison, Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

We're so glad that you took our Service Consultant Kenya's advice and ending up purchasing your new 2016 Highlander here at our dealership, Wilsonaug... and that you were pleased with the service you received from your salesperson Shana and your Finance Manager Erinson. Though we're biased, we concur that our staff are knowledgeable and take much pride in their work. :-) If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, Shana, Erinson, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe and comfortable travel in your Highlander! -Marty at Advantage Toyota Scion

April 12, 2016

Never go there I went there for my 10000 miles car servicing & The lady of service advisor named Margie Bonell said & wrote on my receipt my front brake pad is less More

by Russel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Margie Bonel
Aug 01, 2016 -

Advantage Toyota Valley Stream responded

We contacted this reviewer to get to the bottom of any issues, and make things right for him. While DealerRater indicated that "Russel" did indeed read our private message, he didn't respond via DealerRater or by phone or e-mail, and we have no way of determining out who (she is, nor find any records of a 10,000 mile service visit that matched his description. We are left to believe that this was a bogus review.

April 12, 2016

I had always received great service from My service been great with them and I always receive clear detail from her about my car and my appointment always respecte Kenya is perfect More

by Patrice01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Patrice01. We're thrilled that you find your Service Consultant Kenya to be "perfect." To return the volley, we find your kind review to be sweet, concise, and, in fact, perfect. :-) If you have any further questions, or require any help assistance or any kind, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe, reliable, and comfortable travel in your Sequoia! -Marty at Advantage Toyota Scion

April 12, 2016

Great service! I brought my 4runner a year ago from this dealership. Their overall service was excellent, from choosing the right vehicle for me, to bringing in my t More

by Andrea R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica B., Kenya Augustin
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Andrea. A 4Runner's quite a truck, and Kenya's quite a Service Consultant! We're so glad that you were - and are - wowed with your purchase, and your continuing relationship with us. Stating that Kenya is, "the best customer service rep I've ever dealt with" is beyond amazing; Kenya and all of us here remain humbled. Should you have any further questions, or require any kind assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe, comfortable, and adventurous travel in your 4Runner! -Marty at Advantage Toyota Scion

April 12, 2016

They are irresponsible,ignorant They lost my key while on service & ignore to give replacement or compensation. Even they steal my mobile accessories from my car .and trying to steal More

by Shine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica , Julian Cardona, Kenya Augustin, Margie Bonel
Aug 01, 2016 -

Advantage Toyota Valley Stream responded

We contacted this unnamed reviewer to get to the bottom of any issues, and make things right. While DealerRater indicated that "Shine" did indeed read our private message, (s)he didn't respond via DealerRater or by phone or e-mail, and we have no way of determining out who (s)he is, nor find any records of a scenario that matched his/her description. We are left to believe that this was a bogus review.

April 12, 2016

experience of buying a prius c Best experience of buying a car as I've ever had. My sales rep Al was straight forward and offered sound good advice. Mark the general manager was phe More

by lilac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2016 -

Advantage Toyota Valley Stream responded

Thanks for sharing your best car-buying experience with us, lilac. We're glad that your salesman Al and your Sales Manager Marc both wowed you and exceeded your expectations. Be sure to check out the Prius c forums at http://priuschat.com/categories/toyota-prius-c-forums.115 for a wide range of tips and tricks specific to your new Prius c. Please contact Al, Marc, or anyone at our dealership should you have any questions or require further assistance of any kind. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you have many safe, economical, and pleasant miles of travels in your Prius c. -Marty from Advantage Toyota Scion

April 05, 2016

Wonderful staff & service at Advantage Toyota Al Toussaint the salesman that helped us decide on our car was very friendly, helpful and informative he went through all the features of the car & c More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2016 -

Advantage Toyota Valley Stream responded

Thank you sharing your views about your Service Consultant, your salesperson, and your Finance Manager, Laura; quite a trifecta, we'd say... and thanks for making Advantage Toyota Scion a family affair (first for your daughter, and then for yourself)! Please reach out to any of us here at the dealership, if we can further assist you in any way whatsoever; we can be reached by phone, via e-mail or our website, or through any of our social media channels... or by just stopping in. Don't forget to avail yourself of the complementary car washes, NY state inspections, and hot coffee. :-) May you and your entire family enjoy many safe, happy, and fulfilling miles of travels on the roads ahead. -Marty from Advantage Toyota Scion

April 04, 2016

Wonderful Femi was very informative and tried very hard to get us the car we wanted .he is a very enthusiastic salesman so overall good experience More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Femi Osewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ali
Apr 04, 2016 -

Advantage Toyota Valley Stream responded

Thank you so much for your lovely review of your salesman Femi and our dealership, Mary. We're so glad that you got the car that you wanted! Please contact Femi, Mohammed, or any of us if we can further help you in any way at all. May you have many miles of safe and happy travels in your new Corolla. -Marty from Advantage Toyota Scion

March 30, 2016

Great service Eddie was a great help in finding the right car for me. He was professional and took his time getting me into the car i wanted. I definetly recommend More

by ABENA DINIZULU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Advantage Toyota Valley Stream responded

We're so glad that Eddie did right by you, and that he helped you get the car that works the best for you, Abena. May you have many miles of safe and pleasant travels! Please contact Eddie or anyone at our dealership if you need further assistance of any kind. -Marty from Advantage Toyota Scion

March 25, 2016

Top Rated Service on my Toyota Avalon Hybrid I just wanted to tell you what a great operation you have going there at Advantage from one customer’s point of view. After having my 25,000 mile ser More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Cardona
Mar 25, 2016 -

Advantage Toyota Valley Stream responded

Thanks so much for taking the time to sing the praises of your Service Consultant Julian and our dealership, Happy Customer! We strive to provide friendly, transparent, white-glove service to all of our customers; we're glad we hit the sweet spot with you all the way from, as you said, "Julian, to the kid who met (you) at the service door, to the valet and cashier." Please contact Julian or anyone in any of our departments - via phone, e-mail, our website, DealerRater, or any of our social media channels - if we can further help you in any way whatsoever. May you continue to enjoy many years of safe travels in your RAV4 and Avalon. :-} -Marty from Advantage Toyota Scion

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