Advantage Toyota Valley Stream

Smooth and easy! I've leased many Toyotas and never had a transaction go so smooth and quickly with no nonsense. Pleasant, comfortable environment with wonderful peo I've leased many Toyotas and never had a transaction go so smooth and quickly with no nonsense. Pleasant, comfortable environment with wonderful people. Will have my car serviced there too-something I never do. Zaki Khan and Frank Hussain were outstanding! More

Great first time car buyer experience Amber was knowledgeable and friendly, took my nervous first time car buying anxiety out the window within 5 minutes into the test drive. After extens Amber was knowledgeable and friendly, took my nervous first time car buying anxiety out the window within 5 minutes into the test drive. After extensive research and reading reviews on the 2017 CR/V for the last six months, it took Amber one afternoon to convince a change to the 2017 RAV4 Hybrid, icing on the cake was the 0% APR for 72 month. The numbers presented to me that I agreed and shook my hand on is exactly the same number shown on my first car loan statement. Erinson made the Finance part very simple and straight forward, not pressuring on extended coverages was a huge plus. Not going to say I got the best deal out of this dealership, since I didn't do my homework and compare prices from different dealerships (did that for the CR-V instead). I'm however hoping the after sales customer service will make up for the difference. More

A bad dream Went in looking for a good family car, the salesman seemed nice, a smiles offered water or coffee, you know the usual these days, waled the lot with m Went in looking for a good family car, the salesman seemed nice, a smiles offered water or coffee, you know the usual these days, waled the lot with me sold me on a 2012 Toyota venza. Very roomy good overall ratings, got financed from my credit union picked up the car a few days later but then it all went downhill, smelt a burning from the engine took it back a few days later they said all is well took it back again to repair the review mirror that was to have been done before pick up a few weeks later the maintenance light comes in and tell steering wheel starts making noises they check again a say all is well two days later the car dies on the highway 4th of July 2017 could have killed my whole family wife 3 kids very scary ordeal. When they sold me to call they told me it's still had 50,000 miles warranty left over or some months whatever came first, then this happens, I take it back to them they tell me it never had the extended warranty and I'm responsible for the 1300 bill. Worst experience ever terrible customer service. Not to mention in all we've purchased at least 6 Toyotas and Lexus combined. More

Customer Service MR Marty Goldberg was very helpful & went out of his way to assist me as best as he could. He resolved a dispute I was having with the parts sales dep MR Marty Goldberg was very helpful & went out of his way to assist me as best as he could. He resolved a dispute I was having with the parts sales department in a most satisfactory manner. More

Rudeness is not good business practice. ZERO STARS It took a year and a call to Toyota Corporate for them to even service the warranty repair on my car. Offered additional service to the tune of $1000+ It took a year and a call to Toyota Corporate for them to even service the warranty repair on my car. Offered additional service to the tune of $1000+ that I wish I never agreed to, because they caused another $1600 worth of repairs. Of course, they aren't taking responsibility for it, but it's related to the original "repair" work. Their phones never work. Although, I've seen Andy drop customer calls into his already-full voicemail. I ONLY get a call back if I call Toyota corporate, and even they tell me it's up to the independently owned dealer to fix a problem they caused. It's been 2 weeks and no response other than "we'll fix it... For $1600". Rude, dismissive, fleecing tricksters. More

Undelivered promises - bait and switch tactics We paid for extended warranty $1500 and were told if we didn't use it we would be reimbursed. After the warranty expired we never received the reimbur We paid for extended warranty $1500 and were told if we didn't use it we would be reimbursed. After the warranty expired we never received the reimbursement that was promised after contacting them numerous times. They never returned our calls and every time we came in to their dealership we were told we didn't have the proper documents with us. When my wife presented the proper paperwork a few days later the managers said it was too late and refund to talk with us further about the situation. A complete ripoff scheme Advantage Toyota Scion of Valley Stream New York adds to the end of each deal. Advantage Toyota is hoping customers will forget after several years so that they can keep the extended warranty fees. In our case they ignored us long enough to avoid More