Advantage Toyota Valley Stream

Kevin was very personable and helpful. The service was not only timely but my service representative was very personable and helpful. Waiting area was clean and comfortable. *just a sugges The service was not only timely but my service representative was very personable and helpful. Waiting area was clean and comfortable. *just a suggestion, revisit the length of the survey * More

good buying experience-very pleased with vehicle I had never heard of a Toyota iA , but when saleswoman Amber Roslund opened the vehicle door and talked to me about its exceptional gas mileage and I had never heard of a Toyota iA , but when saleswoman Amber Roslund opened the vehicle door and talked to me about its exceptional gas mileage and safety features I knew I had found the sub-compact for me. Car is exceptional value and fun to drive. More

Quick They rotated the tires, fixed the light and adjusted the settings all within 30 minutes. It was quick and fast and the service people were helpful and They rotated the tires, fixed the light and adjusted the settings all within 30 minutes. It was quick and fast and the service people were helpful and friendly. More

Repair The service I received from Wayne at the service department was above my expectations. He took the time to make calls concerning my vehicle warranty The service I received from Wayne at the service department was above my expectations. He took the time to make calls concerning my vehicle warranty. Wayne was very patient in finding ways to make me as a customer happy. From now on my next visit I will always asked for Wayne. He is a valuable asset for Toyota. More

36 month service I was promptly checked in, the scope of service was discussed fully. Less than 2 hours passes by and I am informed my car is ready. Post service item I was promptly checked in, the scope of service was discussed fully. Less than 2 hours passes by and I am informed my car is ready. Post service items were reviewed with me by Angel to my complete satisfaction. More

Blown away! Never in a million years would I have thought that I would walk away with a car at the age of 23. I came to Toyota to get a car but I was in the mind Never in a million years would I have thought that I would walk away with a car at the age of 23. I came to Toyota to get a car but I was in the mind frame of a different car which got sold on me. The first day I went into Toyota, I was skeptical because I never wanted a Toyota but I had an open mind. Stacy Carter ended up being my sales rep and I’m happy she was. We first met and she was very friendly and welcoming and had a great sense of humor. She gave me a run down of all the details of the car and every question me, my mom, brother, and dad had she was able to answer. Then we met Mostafa and he made it clear that he was going to do all he can to get the bank to sign off on me and my co-signer for the price we wanted with no money down (even though our credit wasn’t all that great). Mostafa work day in and day out to get me a great deal but due to my co-signers income the bank was having a hard time with the deal. So I ended up finding another co-signer and it became easier for the bank government sign off. But it came at a price that I couldn’t pay what I wanted (can’t get everything in life but it was okay). Due to that set back Mostafa found a deal where I can get gap insurance and all the car services that I would need just for little under $25. So everything worked out. Then it came time to deal with the insurance for the car and boy did that look like a mountain. For a first time car owner and not being on insurance it was hard for Grisela to find a good deal for me to pay. I was leaving to go to school because everything had to reregistared in queens because my information reflected it. The deals that were coming up from the insurance was $400 and up, and there was no way I would be able to pay that and a car payment. And after a while it just seem like it was impossible for me to get a decent rate until I left to live upstate. But someway somehow Grisela was able to find a way for me to be with Allstate on my fathers insurance while answering all his questions and I only ended up paying $187 a month for FULL COVERAGE. That was a great deal for someone living in NYC with a brand new car and a brand new diver ARE YOU KIDDING ME? What more could I ask for? We sat in her office for hours but she was able tic find something that I could afford. Stacy, Mostafa, and the Grisela worked tiredlessly to get me the best payment on the car, the best car insurance payment, and also the second package for the car. It took THREE LONG DAYS for me to get this car (as it is my first car) and I couldn’t be happier. This was a 2017 Toyota Corolla and this car had less than 7,000 miles on it; basically a brand new car. Although this process was long and everyday spent there seemed like a hurdle Stacy, Mostafa, and the Allstate sales rep Grisela made it possible for me to walk out with my car. I feel like now we are closer than friends but family not because of what they did for me but because they made sure I was okay and explained everything to me, and also we had great laughs and told stories and exchanged photos. Hey we’re so personable and down to earth and I thank God for them and pray that he keeps on blessing them. Overall I had a wonderful experience. You need people like this in your life who actually car and want to save you money in the money hungry world. When I decide to change my car again Toyota is the place where I’m coming too. And when my brothers decide they are ready for a car, guess where I’m taking them? RIGHT TO ADVANTAGE TOYOTA to STACY, MOSTAFA, & GRISELA More

Service Easy, no issues and fast!!!!!!!!!!!Always come in to see Andy Z and we know that everything will be cared for in the best time! Easy, no issues and fast!!!!!!!!!!!Always come in to see Andy Z and we know that everything will be cared for in the best time! More

15,000 check up Angel was very professional and pleasant to work with. He recommended what was need to be done to my car and explained everything to me. Angel was very professional and pleasant to work with. He recommended what was need to be done to my car and explained everything to me. More

20,000 checkup and out the door Tracey Bolden had me in and out in one hour, as promised and kept me abreast of everything that was going on with my car. Tracey Bolden had me in and out in one hour, as promised and kept me abreast of everything that was going on with my car. More

Good service. Jeffery Merlo was very pleasant and courteous. He explained what services were needed and the reason for the services in a very professional manner. V Jeffery Merlo was very pleasant and courteous. He explained what services were needed and the reason for the services in a very professional manner. Very respectful and informative and i even got my car back before the time he had promised me. The only problem i had is when my car was ready and i went to get it, instead of the technician taking my car to me (as they normally do) he was handing me the key to go get my car. Another technician told him that he should go get the car and bring it to me in the front. Very odd. More