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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,376 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,376 reviews

May 19, 2018

Great Always polite helpful and friendly. They describe everything in detail so that you understand what is being done. The price quote is always on point a More

by Mmars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Fernandez
May 18, 2018

To buy lease new car I had a pleasant experience with Mike Miller. Easy to talk with and work with for negotiating my new payment. He was helpful in explaing the functions More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
May 17, 2018

Great service, knowledgeable staff and very expediting. I truly looking forward toward my next service. Many thanks to Wendy. She was very helpful and it was pleasure to work with. More

by Dragan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Rodriguez
May 17, 2018

I would give zero stars if available This dealership is nothing but a scam. They have you come in for factory service and then go on to charge you for diagnostics. They continue to misrep More

by Larry Kolodny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Kirtman, Angel Fernandez
May 18, 2018 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Mr. Kolodny. As we explained to you, your vehicle's body damage isn't under warranty; regardless, your vehicle requires body work provided by a body shop, a service we're unable to provide. Your diagnostic service charge (purely for labor) is standard, and was fully disclosed to you - and you agreed to it, in writing - when you asked us to evaluate your vehicle.

May 23, 2018 -

Larry Kolodny responded

Unfortunately for Advantage Toyota, their claim is unsubstantiated. I went to their sister dealership “Millennium Toyota” and they agreed that the door “adjustment” was covered under warranty. Again Advantage Toyota is being misleading. I must say, however, Steven Kirtman, was extremely curtious when we spoke and he assured me he would investigate the matter. I’m looking forward to hearing back on his investigation.

May 17, 2018

Re lease v Wow. We were thrilled with Emma and Erinson. We walked in to take a look and left with a new car. Emma was so young but really knew her facts. Friendl More

by Eileen Saporito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuella Michel
May 16, 2018

Amazing work Bob tracy helped me and my family a lot i will really recommend this Toyota dealership to all my friends, i can't wait to go back More

by joshuavasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tracy
May 16, 2018

True to your word Angel Fernandez did an excellent job checking me in and finding out what my needs were. I had requested him because I had a good experience with him More

by andrewstruzzieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kirtman, Angel Fernandez
May 16, 2018

Lease of 2018 Toyota Rav4 I have bought and/or leased many Toyota vehicles in the past. This was by far the best experience I have had. Since I knew exactly what vehicle I wa More

by judyl422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliveri
May 13, 2018

Never a problem I have never had a problem with customer service at this dealership. Andrew is always extremely helpful. Sometimes it helps to be a good customer to g More

by Nanaswhip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2018

Toyota Care Plus I purchased the Toyota Care Plus package last December. Yesterday I went to the dealer for my 30,000 miles maintenance. All I had to do was to mention More

by Joojoo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devindra James
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