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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,376 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,376 reviews

May 25, 2018

Service & Sales Courteous and efficient service in both service department and subsequently in sales when I purchased a new vehicle. Michael Miller quickly, courteous More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller, Devindra James
May 24, 2018

My experience totally awesome I had the pleasure of dealing gn with a sale representative by the name of EVERTON at the valley street dealership and my experience was nothing but p More

by Mailman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everton
May 24, 2018

I was Pressure,lied to and taken advantage of by Mr. Fernand Mr. Fernando take advantage of me because I walk into the dealership as a woman who appear not to have any experience or any knowledge of buying or le More

by lsantiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Tracy , Everton salesman, Fernando Taveras
May 25, 2018 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, lsantiago. We're sorry you had buyer's remorse, but we were unable to cancel the deal to which you agreed after all of the paperwork had gone through. Your accusation of sexism is unfounded, and nobody at our dealership lied to you; in fact, the person who accompanied you to our dealership had such a good experience that she referred you to us. You went for a test drive to the gas station with your salesperson, who filled the tank for you (you subsequently decided on a different vehicle). Your car is certainly new; selling a used car as new is both illegal and against our company practice. You were happy when you left our dealership with your new vehicle; we're very sorry that you subsequently had a change of heart. Please remember to take advantage of all of your perks, including complimentary New York State Inspections, a complimentary car wash with each Service, ToyotaCare, and a whole lot more.

May 22, 2018

Great experience Best car buying experience ever!! Couldn’t have made it easier while not leaving out any details. Answered alll my questions and found exactly what I More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tracy, David Ayuso
May 22, 2018

Just what was needed From the car sounds, I thought I needed a new muffler. The service agents made a superior diagnosis, fixed my car, and saved in a lot of money. More

by bobross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Rabie, Angel Fernandez
May 21, 2018

JEFF MERLO DID AN EXCELLENT CUSTOMER SERVICE....amazing!! Service.....Jeff Merlo was very professional and offered me an excellent service. he explained me everything thing my car needed with the mileage used More

by ANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
May 21, 2018

Quick service Got there early for a regular maintenance job. My car was ready in about an hour. I thought I would have to wait hours because there were so many peop More

by Thalia1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
May 21, 2018

Great Service Got to dealership early Saturday morning. Everyone was very friendly and courteous. Left car there for just over an hour. When I got back they had j More

by Andy Mensch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Rodriguez
May 19, 2018

Oil change for Prius. We got fast thorough service. Our consultant, Jeff was very professional and friendly. I called for an appointment in the morning and was able to ge More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
May 19, 2018

Amazing Service Service was great was able to tackle all my errands. Just called me when the car was ready. Margie was great explained everything thoroughly. On my More

by Loverboy526*
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
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