Advantage Toyota Valley Stream

Prius service review I brought my 2013 Prius three in for standard service (84,802 miles). Andy, the service advisor, was who helped me. I've dealt with him before and he I brought my 2013 Prius three in for standard service (84,802 miles). Andy, the service advisor, was who helped me. I've dealt with him before and he is the epitome of what a great customer service representative/advisor should be. Helpful, knowledgeable, direct, doesn't try to upsell me with any "hard line" tactics. The only thing I added to the standard service (new windshield wipers) I was thinking of doing myself, but he mentioned it after I remarked about my windshield. I said, "sure, replace them". I bought the car at this dealership and have brought it back for service every time. I find the staff pleasant/knowledgeable, doesn't waste my time, and the price is at the very least, right on target when I compare it to other places. I'll probably continue returning for servicing my Prius for the foreseeable future. More

Femi to the rescue! I purchased a new SUV at this dealership last month and had it not been for Femi Osewa this would not have been a 5 star review! I need to point out t I purchased a new SUV at this dealership last month and had it not been for Femi Osewa this would not have been a 5 star review! I need to point out that Femi was NOT my sales rep, who made the sale and got the commission. Rather had it not been for Femi this would have been zero stars! Although I received a call 4 hours before I came in from my sales associate telling me that my car was all prepped and ready for pick up, when I finally arrived later the car was visibly dirty, still had a strip of plastic on the entire roof of the SUV (that I would never had noticed had I not come with a tall person!), had a chip in the paint, was missing the registration sticker in the window (which surely would have been a ticket for me the next day) and I found out the next day had a huge stain in the trunk cargo liner! Femi happened to be walking by and heard me voicing my concerns with the sales associate, who was insisting he couldn't do anything for me, and immediately took over. He himself got touch up paint and fixed the chip perfectly, found the registration sticker, & took the car back to detailing and made sure it was properly cleaned on the spot! When I sent him a photo of the trunk stain the next day when I noticed it, he had me come in and got me a new liner. Moral of the story, work with a knowledgeable associate. I highly recommend Femi. Note to Toyota...give him a raise as someone who can get me to write a positive review after an initially horrible experience deserves one! More

Excellent Service Margie is a professional and nice lady. She took care of my car and gave me a good suggestion of my car. I want to thank her a lot. Margie is a professional and nice lady. She took care of my car and gave me a good suggestion of my car. I want to thank her a lot. More

Great I had a great experience when I visited the service department on Saturday. I need to go back for some other work which I believe I need I had a great experience when I visited the service department on Saturday. I need to go back for some other work which I believe I need More

Fast and pleasant service Margie was yet again a delight to talk to. She informed me that my car will be ready within 1 hour, and it was. She had a positive, professional, and Margie was yet again a delight to talk to. She informed me that my car will be ready within 1 hour, and it was. She had a positive, professional, and courteous attitude with me. She made me a promise from my last visit saying she will take care of my needs promptly, and she did. More

Excellent service as usual . Booked online and went in early no problem.out in about 2 hours which is reasonable.Would like to reccomend this dealership for any make of cars..exce Booked online and went in early no problem.out in about 2 hours which is reasonable.Would like to reccomend this dealership for any make of cars..excellent waiting area. More

Efficient and honest The staff at Advantage Toyota in Valley Stream are always helpful and professional. They are very upfront about repairs and costs, and getting my car The staff at Advantage Toyota in Valley Stream are always helpful and professional. They are very upfront about repairs and costs, and getting my car serviced is usually a comfortable and pleasant experience. More

2018 Highlander The sales experience was everything it was supposed to be. Everyone I came in contact with was well informed and customer friendly. Advantage Toyot The sales experience was everything it was supposed to be. Everyone I came in contact with was well informed and customer friendly. Advantage Toyota Valley Stream. More

It was fantastic the best ever since I been coming there. They have shutter service that will take you any where reasonable and pick you back up. My service advisor is just the Greatest the manager comes out They have shutter service that will take you any where reasonable and pick you back up. My service advisor is just the Greatest the manager comes out to greet everyone and let you know he is also there to help and answer questions. The guys that check your car in are very polite and very well mannered. You can get hot coffee are tea free of charge. It's nice and clean even the bathroom. Much better than Westbury and Bayside Toyota service centers. More

Customer service Anthony Oliveri is an excellent sales rep. He was quick, efficient. He did his best to make sure my needs were met. In the end I was provided with t Anthony Oliveri is an excellent sales rep. He was quick, efficient. He did his best to make sure my needs were met. In the end I was provided with the exact car i wanted with payments i could afford. I would reccomend him highly! More