Advantage Toyota Valley Stream

SAFETY RECALL HANDLED NICELY Made appointment online. Showed up on time and was greeted by Andy Zollinger who processed my paperwork,advised me of the cost for the oil change and Made appointment online. Showed up on time and was greeted by Andy Zollinger who processed my paperwork,advised me of the cost for the oil change and inspection which was also needed, arranged for temporary transportation and then called me when my vehicle was ready. Usual great experience I enjoyed at Advantage. More

we took the car in for required recall of airbags. the service department gave us an immediate appointment and replaced the airbag in one day. Andy kept us informed and was always courteous and prof the service department gave us an immediate appointment and replaced the airbag in one day. Andy kept us informed and was always courteous and professional. More

Great Experience Overall this was a pleasant experience great sales people. Advantage Toyota tries their best to work with the customer. The atmosphere was great and Overall this was a pleasant experience great sales people. Advantage Toyota tries their best to work with the customer. The atmosphere was great and the selection of cars was amazing!!! More

Perfect experience I called my Salesman Tony Oliveri and told him that I was looking to lease a Harbor Gray Avalon. Within minutes he found the exact car that I was loo I called my Salesman Tony Oliveri and told him that I was looking to lease a Harbor Gray Avalon. Within minutes he found the exact car that I was looking for. I don’t have a lot of time to spend shopping for a car, so he did his best to get me in and out of the Dealership quickly. Paperwork was prepared and ready for signatures. The Finance Manager, Ivelisse Castro was professional and efficient. Within a day I was ready to pick up my car but when doing the walk around with My Salesman Tony Oliveri I noticed a small dent in the front bumper. Tony told me not to worry, he would handle the situation. He brought me to Andy Zollinger, the Service Manager and Andy told me that he’d send the car out to their Body shop for a quick repair. He then walked me over to Steve Kirtman, their Customer Service Manager who put me into a Loaner Car for the day while the repair was being made. I figured I wouldn’t see my car for a few days while it was at the Body Shop, but by 3:30pm Andy was back on the phone telling me the car was ready. When I arrived the repair was perfect and I was able to take my new car home. Every step of the process from Sales, to Finance, to (in my case) Service to Customer Service was handled by very professional Employees who care. Thanks to Tony, Ivelisse, Andy and Steve. You treated me extremely well and your Customer Service skills were much appreciated. Regards, Jim More

Great service visit My car was brought in for a tire problem. The staff at Advantage couldn’t have been nicer. The gave me a loaner car because my car was going to be the My car was brought in for a tire problem. The staff at Advantage couldn’t have been nicer. The gave me a loaner car because my car was going to be there for a few days. They kept me informed about what was going on as well. More

The sales person was very helpful and professional. The staff was helpful with our new car and the services that they offer. The process does take half a day but you walk out with your car. They answ The staff was helpful with our new car and the services that they offer. The process does take half a day but you walk out with your car. They answer our questions and we left happy with our new car. They were professional and friendly. More

Great Experience! Took my car in for its 6 month check up and was blown away by the level of professionalism, courtesy and attention to my needs that I experienced. It Took my car in for its 6 month check up and was blown away by the level of professionalism, courtesy and attention to my needs that I experienced. It was a pleasure to work with the staff especially since they were extremely knowledgeable about what needed to be done and upfront and realistic in terms of the wait time. Am very happy to return! More

Excellent service They keep your scheduled appointment time. The staff was helpful and showed patience with questions being asked. The staff appears to be a wonderful They keep your scheduled appointment time. The staff was helpful and showed patience with questions being asked. The staff appears to be a wonderful team. Looking forward to my next sub check. More

6 month check up & yearly inspection The first time using Toyota Service at Valley Stream and the Service Staff was great. The staff was extremely courteous, friendly, knowledgeable and The first time using Toyota Service at Valley Stream and the Service Staff was great. The staff was extremely courteous, friendly, knowledgeable and professional. The service center was more organized and comfortable than the last Toyota service area I used. More

I had a oil change service was good I had an oil change nothing was wrong with my car I left my car my car was checked out they called and came back every thing was good I paid then I l I had an oil change nothing was wrong with my car I left my car my car was checked out they called and came back every thing was good I paid then I left More