Advantage Toyota Valley Stream

i was really satisfy with the work done on my car. They take time to listen to my concern in a very courteous manner. And within 2-3 hours they solved my problem with the car. They take time to listen to my concern in a very courteous manner. And within 2-3 hours they solved my problem with the car. More

Too focus on you spending the most rather than what is best There is lots of room for improvement. Too much time spent seeking approvals and dragging me along. I prefer more transparency in the negotiations. Re There is lots of room for improvement. Too much time spent seeking approvals and dragging me along. I prefer more transparency in the negotiations. Representatives did not trust me the customer to buy what is best for me at the best price for me. I constantly had to be vigilant and questioned the process along the route to closure. More

Not as bad as going to the dentist. My experience was below expectations. The sheer volume of customers makes it a chaotic atmosphere. Salesmen were handling multiple customers at a My experience was below expectations. The sheer volume of customers makes it a chaotic atmosphere. Salesmen were handling multiple customers at a time and running around. Dan from the managers platform saved the day. More

Toyota family just got bigger I was not in the market for a Toyota but I wanted to check the 2019 RAV 4 before I continue my business and renew my lease with a close competitor. I was not in the market for a Toyota but I wanted to check the 2019 RAV 4 before I continue my business and renew my lease with a close competitor. However, Michael with his friendly ways and contagious energy convinced my wife and I to get the Toyota instead.Great Job Mike! More

Purchase of our lease. The only point I need to make is that it took way too much time to purchase our lease buy out. We have been a customer for many years and leased/purc The only point I need to make is that it took way too much time to purchase our lease buy out. We have been a customer for many years and leased/purchased several vehicles. It should not take 3+ hours to sit and wait for paperwork. It was also very upsetting to have to pay an additional fee when purchasing the vehicle when we already paid it when we leased the vehicle. Basil Rabie is great and an asset to your dealership. More

great Chris was great. He helped me tremendously, showed me how to work all the features on the car,etc. He worked with me to get a good deal. Chris was great. He helped me tremendously, showed me how to work all the features on the car,etc. He worked with me to get a good deal. More

Very quick service I was assisted by Margie in the service department. She was very helpful and explained everything clearly. I highly recommend this service center. Gre I was assisted by Margie in the service department. She was very helpful and explained everything clearly. I highly recommend this service center. Great customer service skills!!! More

Scheduled maintenance Great staff and efficient way of handling. The shuttle service takes a long wait though. Otherwise, excellent overall experience and always an easy Great staff and efficient way of handling. The shuttle service takes a long wait though. Otherwise, excellent overall experience and always an easy choice to go there. More

TJ Zino is the best I think too often customers have the incorrect expectation that they expect to pay the least for the most amount of service, and if either one fails t I think too often customers have the incorrect expectation that they expect to pay the least for the most amount of service, and if either one fails to meet that expectation, then it's the service center's fault. People need to look more closely at the overall experience. Ultimately, this is a great group of folks who are trying to do their best to take care of your car. They're not always perfect, but they try to do their best. I only keep bringing my car back for service because of TJ Zino. TJ is up front, straight forward, and doesn't play games. If he and his staff can help, they will. If it's something, he'll let me know and we work together to figure out the best course of action. Please keep TJ and his staff happy. They're the best! More

Awesome As always the team at Advantage are cordial, welcoming, knowledgeable and professional. I have nothing but appreciation for the sales team and service As always the team at Advantage are cordial, welcoming, knowledgeable and professional. I have nothing but appreciation for the sales team and service department. My experience at Toyota Advantage is always positive. Shermica is exceptional More