Advantage Toyota Valley Stream

Holding My Car Hostage As far as I know, the 2 recall-urgent issues were fixed. But here's the ONLY thing I'd like to know: Why did you have to keep my car 10-1/2 HOURS??? As far as I know, the 2 recall-urgent issues were fixed. But here's the ONLY thing I'd like to know: Why did you have to keep my car 10-1/2 HOURS??? More

Poor Service I have been a steady customer for the last four years. I bought my highlander in 2015 new. I have serviced my car there for the last four years, and h I have been a steady customer for the last four years. I bought my highlander in 2015 new. I have serviced my car there for the last four years, and have noticed the quality is going down hill. Every time I bring the car in for service there is always a tire cap missing. I just bought four new tires and had a wheel alignment for a cost of 1132.00. I had to look at the tires twice to make sure they were new. the tires were filthy. I had no floor mat covering in car. I was going to get a NY state inspection but was told after the machine is down. Come back tomorrow, like I have nothing else to do. Had to take it to the local station, was out in ten minutes. Besides when handed the bill , it was so filthy the girl at the window couldn't believe it, and didn't want to touch it. What can I say You have a great place, but some reprimanding needs to be done......Sincerly..................................MP More

Rating my visits I’m always treated kindly at this dealership, well it’s the only dealer I know. Thanks to Frank Hussain I’m driving my Highlander that I love very muc I’m always treated kindly at this dealership, well it’s the only dealer I know. Thanks to Frank Hussain I’m driving my Highlander that I love very much. More

I was accommodated when I needed to change my service appointment. Upon my arrival I was greeted with a friendly smile and my wait time for service was under 45 minutes. appointment. Upon my arrival I was greeted with a friendly smile and my wait time for service was under 45 minutes. More

Excellent service as always. The staff is always helpful, professional and kind. This is the second car I bought from Advantage Toyota Valley Stream and I’m sure it won’t be the last. professional and kind. This is the second car I bought from Advantage Toyota Valley Stream and I’m sure it won’t be the last. More

Excellent Everything went exceptionally well. My Camry felt like a brand new car after the service. Couldnt ask for a better experience. Thank you to the team Everything went exceptionally well. My Camry felt like a brand new car after the service. Couldnt ask for a better experience. Thank you to the team for your service! More

Awesome dealership Al was our salesman, he was very friendly and treated us with respect and professionalism. I would do business with him again in the near future if n Al was our salesman, he was very friendly and treated us with respect and professionalism. I would do business with him again in the near future if need be. I would also recommend others to him and to this dearlership. More

Margie Bonel went far and beyond for me during my worse moments with my vehicle ( purchased only within 3 weeks from this same dealership) she made sure I was fully taking care of, she told me I was 100% c moments with my vehicle ( purchased only within 3 weeks from this same dealership) she made sure I was fully taking care of, she told me I was 100% covered under the warranty still.I honestly don't know how to thank Margie and the tech who worked on my car for over 2 weeks, thank you once again Margie you and the tech are my life savers honestly!!! You both deserves big raises!!!!!! Gracias Jessica Hernandez More

Excellent customer service The service was top notch. The receivers were courteous as well as Andy, who knows the history of vehicle. He provides excellent advises. He know The service was top notch. The receivers were courteous as well as Andy, who knows the history of vehicle. He provides excellent advises. He knows all that is needed for the vehicle. More

Very Pleasant It is always a pleasure to deal with Andy. I never feel that he is trying to sell me something that my car doesn't need. His knowledge, honesty, and p It is always a pleasure to deal with Andy. I never feel that he is trying to sell me something that my car doesn't need. His knowledge, honesty, and professionalism is what keeps me coming back. More