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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,773 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,773 reviews

January 02, 2026

This is my second time purchasing from Advantage Toyota. They are very professional and works with their customers to get a good deal. Thank you team, Advantage Toyota! More

by RM
Recommend Dealer
Yes
Employees Worked With
Owen
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December 29, 2025

I was waiting for 3 hrs for oil change and they didn’t do it. I had to return home without getting my oil changed. I have been with this dealership for long time, the car was received but not given service. More

by mdaminhaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margie Bonel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Advantage Toyota Valley Stream responded

We’re very sorry to hear about this experience, and we completely understand your frustration. Waiting that long and then leaving without receiving the oil change you came in for is not acceptable, especially for a loyal customer. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. Please reach out to us directly at wecare@aagny.net so we can look into what happened and work toward making this right.

December 28, 2025

Yesterday 12/27 I bought the car for service only maintenance which is wheel alignment at 5000 miles waited almost 4 hours I have four cars that I bring in usually to advantage so disappointed each More

by Mag9788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure her name
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

We're truly sorry to hear about the extended wait times you've experienced during your visits, especially your most recent one. Your experience does not reflect the level of service we strive to provide, and your comments are important to us. We appreciate you bringing this to our attention and value your continued trust in bringing your vehicles to Advantage Toyota.

December 28, 2025

HI , Gemts ; service is done properly but time almost 3hrs for service which unbelievable . time of service to be considered .fully understand for the holidays and weather conditions . B.R More

by Mahmoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Parag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback, Mahmoud. We're glad to hear that your service was completed properly, and we appreciate your understanding regarding the holiday and weather conditions. Your comments about the wait time are valuable and help us better understand our customers' experiences.

December 28, 2025

Service was excellent . Deal followed with phone call and text messages to inform me of the progress of service, More

by scombojohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for highlighting the communication throughout your service. It’s wonderful to know that the updates and follow-ups made your visit smooth and satisfactory. Your feedback is greatly appreciated.

December 28, 2025

Shermika and everyone at the dealership was great to work with. I felt very comfortable throughout the whole process from beginning to end. More

by syedvarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your wonderful experience. It's fantastic to hear that Shermika and the team made you feel comfortable every step of the way. Your feedback means a lot to us and motivates everyone here to continue providing excellent service.

December 25, 2025

Was there for tire replacement. We have a special tire/wheel warranty. This should not take 5 hours. More

by mcd2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dussap
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Dec 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback about your recent tire replacement experience. We understand how important your time is and regret that your visit took longer than expected. Your comments help us evaluate our processes and work toward a more efficient experience.

December 24, 2025

Good service, good atention all is good, good maintenance, good customer service, my car is good More

by chevynouva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your positive feedback. It’s wonderful to hear that you had a great experience with our service and that your car is performing well!

December 23, 2025

Great experience. Went straight into negotiation, no hassle. Everyone was nice and not pushy like other dealerships. They even stayed later to get the paperwork done s More

by ELIZABETH.G22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Andújar
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Dec 24, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and highlighting our team's approach. It's wonderful to know that you felt welcomed and appreciated the straightforward process. Your feedback about the staff’s helpfulness and accommodating nature is truly valued. Enjoy your new car!

December 23, 2025

Great service! and amazing experience with the difference types if car available for costumers, thanks More

by angelozuna3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanver Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for highlighting the variety of vehicles available. Your feedback is greatly appreciated!

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