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Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews

1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

September 07, 2023

Great customer service, promptly answered questions, experienced in vehicle chosen, explained details on warranty and suggestions on future purchases More

by paramix232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez
Sep 12, 2023 -

Acura of the Rio Grande Valley responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Acura of The Rio Grande Valley Team

September 06, 2023

Great customer service Javier was very attentive and accurate with all the information provided , I love acura and I wouldn’t change it ever More

by aerivera2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Sep 11, 2023 -

Acura of the Rio Grande Valley responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Javier does for Acura Of The Rio Grande Valley and our customers. Hope to see you again soon! Sincerely, The Acura of The Rio Grande Valley Team

September 04, 2023

Great service. Very thorough and checks in. Great hospitality and experts on my car wouldn't go anywhere else- thank you. More

by molleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime, Javier Melendez
Sep 07, 2023 -

Acura of the Rio Grande Valley responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Acura Of The Rio Grande Valley. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Acura of The Rio Grande Valley Team

September 02, 2023

Very knowledgeable and competent. Professional. Excellent way of explaining what work will be conducted on vehicle. No surprises when vehicle was picked up. More

by zocolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Sep 07, 2023 -

Acura of the Rio Grande Valley responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Acura of The Rio Grande Valley Team

August 31, 2023

Extremely professional in every aspect. I particularly liked their use of technology in informing the client with texts and emails even adding video of their work on my car. They even retur More

by SCOTT-SHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez
Sep 06, 2023 -

Acura of the Rio Grande Valley responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Acura of The Rio Grande Valley Team

August 29, 2023

Acura dealership in The Valley has excellent customer service. They were very helpful and professional. More

by nano.gnz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Wynter
Sep 01, 2023 -

Acura of the Rio Grande Valley responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Acura of The Rio Grande Valley Team

August 27, 2023

This is my second Acura, purchased and serviced by this dealership. Always professional, courteous service. They really care about their customers. More

by SHARON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie, Javier Melendez, David Hernandez
Aug 30, 2023 -

Acura of the Rio Grande Valley responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Acura of The Rio Grande Valley Team

August 24, 2023

Javier Melendez went above and beyond to assist me with the services that my RDX needed. He was quick to return my messages and calls and kept me updated. He also helped me with arrangements for other se More

by lewisfamily1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Aug 29, 2023 -

Acura of the Rio Grande Valley responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Acura of The Rio Grande Valley Team

August 24, 2023

Acura probably has the best service , in the service department and ive been to many dealerships from mcallen to harlingen and by far superior service. Thanks to Javier and David for helping me with my More

by VINCEGUERRAFEDEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez
Aug 29, 2023 -

Acura of the Rio Grande Valley responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Acura of The Rio Grande Valley Team

August 23, 2023

Perfect service, couldn’t have been better when I didn’t even have an appointment. More

by SAMUEL.SNYDER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Aug 28, 2023 -

Acura of the Rio Grande Valley responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Acura Of The Rio Grande Valley. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Acura of The Rio Grande Valley Team

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