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Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews

1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

September 28, 2023

Jaime with the service department provided excellent service. He went over everything in detail. He also provided service on a previous occasion without an appointment and after their last appointment, More

by ira0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Oct 03, 2023 -

Acura of the Rio Grande Valley responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jaime does for Acura Of The Rio Grande Valley and our customers. Hope to see you again soon! Sincerely, The Acura of The Rio Grande Valley Team

September 27, 2023

Excellent service and prompt attention to my car’s needs. Thank you RGV Acura and service department. More

by Blanca
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Oct 02, 2023 -

Acura of the Rio Grande Valley responded

Blanca, thank you for your kind words. We feel our service department is what makes Acura Of The Rio Grande Valley special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Acura of The Rio Grande Valley Team

September 23, 2023

Been treated very good, no comenta everything went very smooth they help us out alot on what we needed More

by SOLIZ_82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Herrera
Sep 27, 2023 -

Acura of the Rio Grande Valley responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Acura of The Rio Grande Valley Team

September 22, 2023

Excellent customer service. Excellent employees and they greeted me and with a smile. I would definitely recommend Acura of the Rio Grande Valley to my friends. More

by IRMA-TREVINO88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Sep 27, 2023 -

Acura of the Rio Grande Valley responded

We really appreciate the kind recommendation, Irma. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Acura of The Rio Grande Valley Team

September 22, 2023

Amazing service. Appointment was on time and was out of there in no time. All vehicle maintenance came out good. More

by bobbyflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Sep 27, 2023 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business, Bobby. Sincerely, The Acura of The Rio Grande Valley Team

September 19, 2023

They provide Excellent service though it is little expensive . It would have been better if they provide shuttle services during Saturday More

by thomakkutty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Sep 22, 2023 -

Acura of the Rio Grande Valley responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Acura of The Rio Grande Valley Team

September 17, 2023

Worked deal over the phone. Filled out all paperwork thru email. They delivered car to my place of employment. Very easy. More

by JRHLIH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriana Carrasco, Rudy Youngblood
Sep 20, 2023 -

Acura of the Rio Grande Valley responded

Thank you for the kind words and congratulations on your purchase! We are so pleased that we could make your purchase easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Acura of The Rio Grande Valley Team

September 15, 2023

The environment of this dealership was very professional and the show room Was amazing. Nice set up of vehicles in the show room. More

by jerryreyes2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriana Carrasco, Rudy Youngblood
Sep 19, 2023 -

Acura of the Rio Grande Valley responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Acura of The Rio Grande Valley Team

September 14, 2023

Wonderful service after the sale! Very knowledgeable, friendly and polite staff! Delivered when promised. Love my RGV Acura! More

by Lilyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez
Sep 18, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for this lovely review, Lily! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new RGV Acura. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Acura of The Rio Grande Valley Team

September 14, 2023

Adriana was amazing and the best at describing different features this vehicle comes with. she was super nice and friendly and to be honest she was the best. Thank you for making this purchase easy and pain More

by ROLANDOGARZA55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youngblood had great connection with me , Adriana Carrasco, Rudy Youngblood
Sep 18, 2023 -

Acura of the Rio Grande Valley responded

Thank you for leaving us this great review, Rolando! We are very happy to hear that Adriana could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Acura of The Rio Grande Valley Team

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