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Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews
Call Dealership (956) 475-3810
View Awards

1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

August 13, 2023

Mr. Melendez made our visit very easy and pleasant. Mr. Melendez explained the service on my vehicle and was thorough! It is always a pleasure to come by the Rio Grande Acura! More

by NANIS5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Aug 16, 2023 -

Acura of the Rio Grande Valley responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Acura of The Rio Grande Valley Team

August 12, 2023

Fast and accurate! Very professional and knowledgeable in what to do. Always willing to help you out! More

by OFUENTES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez
Report | Print
Aug 16, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Acura of The Rio Grande Valley Team

August 10, 2023

Javier was very informative and helpful. He went one all the details that was done to my car and was done in a timely matter More

by VJAZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Aug 15, 2023 -

Acura of the Rio Grande Valley responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Javier does for Acura Of The Rio Grande Valley and our customers. Hope to see you again soon! Sincerely, The Acura of The Rio Grande Valley Team

August 10, 2023

The service was fast and through. My driver Olga was professional and comfortable to with More

by MBRADLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Aug 15, 2023 -

Acura of the Rio Grande Valley responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Acura Of The Rio Grande Valley provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Acura of The Rio Grande Valley Team

August 09, 2023

The worst customer service. Treated us bad from the start mainly felt like because they were trying to have us trade in the lease instead of buyout. They are all xxxxxxxx and no More

by Cortcaaa0126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alan Garza, Julio Gonzalez, Rudy Youngblood, Javier Melendez
Report | Print
August 08, 2023

Great service and help. Always going the extra mile to help with my Acura MDX. I want to buy a second Acura. More

by CERVANTES1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Aug 10, 2023 -

Acura of the Rio Grande Valley responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by when you are ready for your second Acura! Sincerely, The Acura of The Rio Grande Valley Team

August 08, 2023

Great customer service. Very generous and explained everything and prompt service. Had a smile when greeted More

by destrada713
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
Report | Print
Aug 11, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Acura of The Rio Grande Valley Team

August 05, 2023

The workers were great and really great service, the worker that helped me was friendly, kind, and helpful. They did a really great job on my car. More

by SANDY.HERNANDEZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
Report | Print
Aug 09, 2023 -

Acura of the Rio Grande Valley responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Acura of The Rio Grande Valley Team

July 22, 2023

Un trato excelente ,servicio rápido y eficaz, todos personal muy profesional y bien preparado y un servicio excepcional. More

by YADIRAVELASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Wynter, Adriana Carrasco, Christian Martinez, Rudy Youngblood, Javier Melendez, David Hernandez, Joe Rodriguez, Ricky Gomez, Graciela Hernandez
Report | Print
Jul 26, 2023 -

Acura of the Rio Grande Valley responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Acura of The Rio Grande Valley Team

July 18, 2023

Super professional, informative and extremely helpful. Everyone we worked with gave the impression like they were there to meet and exceed our expectations and they did not disappoint More

by LOVERNEJ
Recommend Dealer
Yes
Employees Worked With
Julio
Report | Print
Jul 21, 2023 -

Acura of the Rio Grande Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

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