Back

Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews

1201 E Expressway 83

San Juan, TX

78589

Directions

By Type

326 Reviews of Acura of the Rio Grande Valley

December 21, 2022

Best costumer experience ever. Only thing I didn’t like is that they include a package that you might not want and vehicle price end up being higher than what it shows online More

by Claudio galvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Cantrell, Alan Garza, Rudy Youngblood
Dec 27, 2022 -

Acura of the Rio Grande Valley responded

Claudio, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Acura of The Rio Grande Valley Team

December 14, 2022

Customer service was horrible! I took my car in for any oil change at 10 a.m. and did not receive my car back until 6 p.m. They accidentally broke a part and took forever to repla More

by Manuel Montemayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Melendez, Humberto Maldonado
Dec 16, 2022 -

Acura of the Rio Grande Valley responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Acura of The Rio Grande Valley Team

December 01, 2022

Best service I've ever received (quick, polite, honest, respectful and super quick service!!). There was no struggle and they brought the vehicle to me out of town. By far, best service ever!! More

by ronnie.sala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moreno, Rudy Youngblood
Dec 06, 2022 -

Acura of the Rio Grande Valley responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Sincerely, The Acura of The Rio Grande Valley Team

November 22, 2022

Reliable honest service. excellent caring personnel.these guys do things right the first time. Friendly personnel More

by fernandezricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, Humberto Maldonado
Nov 29, 2022 -

Acura of the Rio Grande Valley responded

We love hearing from happy customers! Sincerely, The Acura of The Rio Grande Valley Team

Dec 01, 2022 -

fernandezricardo responded

Keep up the excellent service work that your dealership is kown for!

November 20, 2022

Since my salesman is no longer there, Mr Youngblood offered to help me with whatever I needed & told me, you have my cell phone number. I graciously told him, thank you so much. More

by susanareyna63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Youngblood
Nov 23, 2022 -

Acura of the Rio Grande Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

November 18, 2022

Excellent service will definitely do business will y’all again They take good care of us More

by TRUCKINGIRL33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Cantrell, Ernie Herrera, Jose Moreno, Rudy Youngblood
Nov 23, 2022 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Acura of The Rio Grande Valley Team

November 12, 2022

Staff polite and friendly. They fully explained repairs an price was reasonable. Waiting time pleasant with snacks and current magazines. Best service I’ve received in over 50 More

by daittra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, Humberto Maldonado
Nov 16, 2022 -

Acura of the Rio Grande Valley responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Acura of The Rio Grande Valley Team

November 10, 2022

Staff members were quite professional and the service was outstanding. Keep up the good work! More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, Joe Rodriguez
Nov 16, 2022 -

Acura of the Rio Grande Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

November 09, 2022

Everyone was awesome they helped me out so much when i was having a bad day and they helped to make it better so grateful! More

by Skinbyangel01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Maldonado
Nov 15, 2022 -

Acura of the Rio Grande Valley responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Acura of The Rio Grande Valley Team

November 09, 2022

Excellent dealer, they were kind enough to allow me go through the whole process even after hours. Julio Cesar Gonzalez definitely went out of his way to see the vehicle and test it. Very satisfied. More

by Fern3887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Behnam (BEN) Shahvandi, Julio Gonzalez, Rudy Youngblood
Nov 15, 2022 -

Acura of the Rio Grande Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

...
15
...