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Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews
Call Dealership (956) 475-3810
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1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

January 21, 2023

Wonderful dealership and services. Customer service is exemplary. Show room makes you don’t want to leave the dealership. More

by raftsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
Report | Print
Jan 25, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Acura of The Rio Grande Valley Team

January 20, 2023

After I had service done, my wheel lock was not placed back into my vehicle as the technician was negligent. I did not appreciate this as I was getting ready to leave out of town & if I had gotten a flat More

by louie.gutierrez31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime, David Hernandez
Report | Print
Jan 20, 2023 -

louie.gutierrez31 responded

Not satisfied with my poor experience.

January 17, 2023

Julio and team gave me a great deal, worked with me to get the best value for my trade. We where having some trouble getting to the interest that I wanted but they got it down. Over all would recommend! More

by jairo.colon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David the service manager 5 star, Christian Martinez, Julio Gonzalez
Report | Print
Jan 19, 2023 -

Acura of the Rio Grande Valley responded

Thank you for taking the time to write this review. We are pleased to hear that Julio was able to provide an efficient and overall positive experience. Sincerely, The Acura of The Rio Grande Valley Team

January 17, 2023

The Acura service center has always been extremely courteous and helpful in every service situation my car has needed. More

by TYPASTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Jan 20, 2023 -

Acura of the Rio Grande Valley responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Acura of The Rio Grande Valley Team

January 16, 2023

El servicio fue excelente, mostró amabilidad y fue rápido la atención que medieron y fue resuelto el servicio. Gracias More

by TEREGUILLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Jan 19, 2023 -

Acura of the Rio Grande Valley responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Acura of The Rio Grande Valley Team

January 15, 2023

The service department is always top notch! They explain any issues they find thoroughly as well!! More

by Barbkelly29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beto Maldonado , Javier Melendez
Report | Print
Jan 19, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Acura of The Rio Grande Valley Team

January 12, 2023

Super fast intake. Great snacks for waiting on site, friendly staff. They washed the car super fast too More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Jan 18, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Acura of The Rio Grande Valley Team

January 06, 2023

Over a great experience, and the only nit picky thing I would say is verifying a truck lid, and cleaning the radio and seat presets. Other than that, I’d shop here again. More

by supermanorta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Cantrell, Ernie Herrera, Julio Gonzalez, Rudy Youngblood, Joe Rodriguez
Report | Print
Jan 11, 2023 -

Acura of the Rio Grande Valley responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Acura of The Rio Grande Valley Team

December 22, 2022

Great friendly service from Acura of the Rio grand Will be taking all my cars there even different makes More

by RYOUNGBLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behnam (BEN) Shahvandi, Julio Gonzalez, Rudy Youngblood, Javier Melendez, Humberto Maldonado, David Hernandez
Report | Print
Dec 27, 2022 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Acura of The Rio Grande Valley Team

December 22, 2022

Outstanding service, the Acura’s team is more than friendly, professional. I will recommend this dealer to all my friends. More

by YASSERMARTULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, Humberto Maldonado
Report | Print
Dec 28, 2022 -

Acura of the Rio Grande Valley responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. We greatly appreciate your business. Take care and have a great day. Sincerely, The Acura of The Rio Grande Valley Team

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