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Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews
Call Dealership (956) 475-3810
View Awards

1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

February 13, 2023

Acura RGV has excellent customer service! They all make a great team to fulfill their customers' needs. Thanks for making my vehicle purchase a great experience! More

by evelyn_jo00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar E. Guerrero, Christian Martinez, Eddie Gonzalez
Report | Print
Feb 16, 2023 -

Acura of the Rio Grande Valley responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Acura of The Rio Grande Valley Team

February 12, 2023

Jaime, the service advisor, was extremely courteous and helpful. Provided timely updates and delivered on his commitment to complete the vehicle service promptly. More

by jjrod00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime, Service Advisor.
Report | Print
Feb 15, 2023 -

Acura of the Rio Grande Valley responded

Thank you for the awesome feedback! You're right, Jaime is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Acura of The Rio Grande Valley Team

February 09, 2023

Always friendly. Place is clean. Always have water or drinks available. They don’t take long n if they do they apologize for the inconvenience. More

by PURPLE_PALOMITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Feb 14, 2023 -

Acura of the Rio Grande Valley responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Acura of The Rio Grande Valley Team

February 08, 2023

Excellent customer service easy to deal with without any hiding fees great dealership to purchase your vehicles More

by xquintanilla1931
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Jose Moreno, Rudy Youngblood
Report | Print
Feb 13, 2023 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Acura of The Rio Grande Valley Team

February 07, 2023

Great customer service from the start to finish very quick and fast process to buy a vehicle from them I recommend them . More

by Rigo G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
Report | Print
Feb 09, 2023 -

Acura of the Rio Grande Valley responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Acura of The Rio Grande Valley Team

February 05, 2023

Very friendly, Zack and Jose were very helpful helped us with the whole process and made everything so fast and easy, they made sure everything was ready by the time we got there and took in consideration t More

by vgarcia_stc5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Cantrell, Jose Moreno, Rudy Youngblood
Report | Print
Feb 08, 2023 -

Acura of the Rio Grande Valley responded

Thank you for the wonderful review and for traveling to Acura Of The Rio Grande Valley from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Acura of The Rio Grande Valley Team

February 04, 2023

Attentive, kind, and made us feel comfortable. Service time was reasonable, did not wait long. More

by mariagedinburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Report | Print
Feb 08, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Acura of The Rio Grande Valley Team

January 28, 2023

Great staff! Great service fixed my car quickly and efficiently! Thank you very much everyone! More

by MARIALEADDAVILA
Recommend Dealer
Yes
Employees Worked With
Tony in service , Javier Melendez
Report | Print
Feb 01, 2023 -

Acura of the Rio Grande Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

January 28, 2023

You have a great salesman, he was able to explain to almost everything about the car that was coming to your agency because the car was not even there yet when I purchased it. Great service and very kno More

by connie_blue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Guerrero
Report | Print
Feb 01, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Acura of The Rio Grande Valley Team

January 22, 2023

Thank you for my 2017 Jaguar F-Pace I recommend them to all my friends and Family. More

by ravinia2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behnam (BEN) Shahvandi, Ernie Herrera
Report | Print
Jan 25, 2023 -

Acura of the Rio Grande Valley responded

Ravinia, we cannot thank you enough for your wonderful review of Acura of the Rio Grande Valley and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Acura of The Rio Grande Valley Team

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