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Acura of the Rio Grande Valley

San Juan, TX

4.8
326 Reviews

1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

November 05, 2022

Very straightforward no beating around the bush, and did well at explaining everything. would shop for a vehicle here again in the future! More

by Mike Rivas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Behnam (BEN) Shahvandi, Jose Hernandez
Nov 08, 2022 -

Acura of the Rio Grande Valley responded

Mike, Thank you very much for your business, We take pride in treating our customers, exactly the way we want to be treated. Can't wait to see you back for your next purchase. We appreciate all your referrals too. Have a blessed day, and again, We greatly appreciate your business.

November 02, 2022

Acura of the RGV always provides excellent and quality service. I have always been a satisfied customer. 😊 More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Nov 04, 2022 -

Acura of the Rio Grande Valley responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Acura of The Rio Grande Valley Team

November 02, 2022

People were friendly and car was as advertised. The only complaint I have is that they promised to match my trade in and then they wouldn’t. I just sold it to the dealership that gave me more and u More

by katham1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Cantrell, Jose Moreno, Samuel Nunez
Nov 07, 2022 -

Acura of the Rio Grande Valley responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Acura of The Rio Grande Valley Team

November 01, 2022

This is the Second vehicle that I have purchased. They have the coolest cars that are sold in such perfect shape ( The best shape I’ve seen) the staff is so professional and the atmosphere is amazing More

by DIJANA DEDOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Behnam (BEN) Shahvandi, Zach Cantrell, Samuel Nunez, Rudy Youngblood, Humberto Maldonado, David Hernandez, Joe Rodriguez
Nov 04, 2022 -

Acura of the Rio Grande Valley responded

Thank you for leaving us this great review, Dijana. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Acura of The Rio Grande Valley Team

October 24, 2022

Very good service. The service department’s briefing on the maintenance was thorough and accurate.. More

by JOEFURMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, Humberto Maldonado
Oct 27, 2022 -

Acura of the Rio Grande Valley responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Acura of The Rio Grande Valley Team

October 22, 2022

Take for ever to help you and over promise and under deliver when it comes to quotes More

by rbrtgarza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Sepulveda, Juan Guerrero, Samuel Nunez, Rudy Youngblood
Oct 25, 2022 -

Acura of the Rio Grande Valley responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Acura of The Rio Grande Valley Team

October 15, 2022

Very pleasant and respectful workers that provide all the details of what was done to fix my car. They always go above and beyond. More

by jdthdelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Oct 19, 2022 -

Acura of the Rio Grande Valley responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Acura of The Rio Grande Valley Team

October 14, 2022

5 star service. Great communication from service center with frequent updates. Greatly appreciate the pick up/drop off device. Would highly recommend, and in the fut More

by pnmonte5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, Humberto Maldonado
Oct 19, 2022 -

Acura of the Rio Grande Valley responded

We cannot thank you enough for your wonderful review of Acura Of The Rio Grande Valley and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Acura of The Rio Grande Valley Team

October 12, 2022

Staff is very professional and friendly. Service department let me know of the progress of my vehicle while I waited. More

by Hcisneros
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Oct 17, 2022 -

Acura of the Rio Grande Valley responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

October 02, 2022

Rocky start but ended well only complaint is I did not receive a full tank of gas. I have never purchased a car and not received a full tank of gas More

by Jose-lcm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Zach Cantrell, Julio Gonzalez
Oct 05, 2022 -

Acura of the Rio Grande Valley responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Acura of The Rio Grande Valley Team

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