Acura of Seattle

Great customer service support from the entire ACURA Team. Thank you Brent & Staff for all your recent help and anytime I take my car there. Appreciate the extra care and concern to remedy maintenance Team. Thank you Brent & Staff for all your recent help and anytime I take my car there. Appreciate the extra care and concern to remedy maintenance issues…keeps me on the road safely!! Cheers!!! :) More

Thank you Preston and Robert! I have been going to this dealership for over 10 years. They treat you like family, professional, VERY Knowledgeable about Acura. From someone that has had over 15 vehicles, I dealership for over 10 years. They treat you like family, professional, VERY Knowledgeable about Acura. From someone that has had over 15 vehicles, I value more than just getting a new car. It’s the people that had me coming back. Thank u for all you do! Love I am finally back in a MDX! More

Staff is all very nice and making sure you are comfortable. Even made me a cup of coffee comfortable. Even made me a cup of coffee More

Anthony Is the best service manager on earth thank you for your help my experience with the service was amazing !! for your help my experience with the service was amazing !! More

I always have good service at Acura of Seattle and always appreciate working with Anthony! It took a bit longer than I anticipated, but Anthony kept me informed. appreciate working with Anthony! It took a bit longer than I anticipated, but Anthony kept me informed. More

Staffs are very nice and quick! I dropped my car without making appointment and they texted me after 3 hours ! Thank you for a good service! making appointment and they texted me after 3 hours ! Thank you for a good service! More

Dary Chum comes through again! He has been an exemplary employee and service associate. Every time I get the opportunity to work with him he is honest and helpful in the service of my vehicle. He has helpe employee and service associate. Every time I get the opportunity to work with him he is honest and helpful in the service of my vehicle. He has helped me understand what is needed for my vehicle and why it’s important. He has always gone out of his way to help me, and in the past has helped me retrieve my lost mail key that was wedged in a crevasse of my car. I’m thankful for him and all he does. More

We usually go to Acura Bellevue but the windshield motor on our 3 year old RDX stopped working so under warranty and needed to be repaired at a dealership. They couldn’t get us in for four days (who can dri on our 3 year old RDX stopped working so under warranty and needed to be repaired at a dealership. They couldn’t get us in for four days (who can drive in the Seattle Area in the winter without working windshield wipers?) whereas Seattle had an appointment the next day. It ended up taking Acura Seattle over a week to repair the problem due to a parts issue but they gave us a loaner car. They were pretty patient about our frustration with not having our car back quickly which messed up some family plans. I also dropped my credit card and they were kind enough to mail it back so I didn’t have to make another trip. Overall, they do good work, communicated well and it’s nice to know there is another option for dealership service. More

Dary was very helpful and courteous and explained everything. The cost was more than I anticipated but the work needed to be done. I was able to use a coupon toward the bill, that really helped. I wa everything. The cost was more than I anticipated but the work needed to be done. I was able to use a coupon toward the bill, that really helped. I was supplied with a loaner car that was much newer than my car and Dary came out and showed me how to operate it. I look forward to when the car wash and vacuum will be added back when the car is serviced. More

I had a popped tire from a nail and my car doesn’t come with a spare but instead an inflatable kit. I called and worked with Dary and he had me call the roadside assistance and they were able to get my car with a spare but instead an inflatable kit. I called and worked with Dary and he had me call the roadside assistance and they were able to get my car towed to the dealership. Dary worked quick to get my tire replace asap the next morning as i cut it close to closing the day before. The man was quick and efficient and getting the issues resolved. A+ More