Acura of Peabody

Steve Ashe was terrific! We had an excellent experience at Acura of Peabody recently. Steve Ashe was very professional, knowledgeable and thorough. The buying experience was p We had an excellent experience at Acura of Peabody recently. Steve Ashe was very professional, knowledgeable and thorough. The buying experience was pleasant and laid back More

Great Jim was recommended by a good friend who had bought cars from him in the past. We spent the better part of the morning with Jim test driving two vehi Jim was recommended by a good friend who had bought cars from him in the past. We spent the better part of the morning with Jim test driving two vehicles one of which we purchased and never once felt pressured or rushed. It was a total joy working with Jim and we will recommended him to all our friends. More

Exceptional Customer Service I have bought/leased many vehicles. By far Jim was the best salesman I have dealt with. He was nothing but professional and made sure all my needs wer I have bought/leased many vehicles. By far Jim was the best salesman I have dealt with. He was nothing but professional and made sure all my needs were being met and I was completely satisfied. Acura Peabody is lucky to have him. More

Best experience I can't begin to explain how great our experience was with Acura of Peabody especially the exceptional service we received from David. The majority o I can't begin to explain how great our experience was with Acura of Peabody especially the exceptional service we received from David. The majority of our interactions were done through email except for the day we test drove our new used MDX. Due to our smooth exchanges we drove the extra distance just to deal with David. Our email communication was a no pressure conversation in comparison to others which don't pay attention to what you're asking and all they want is to know is when you can go in for a test drive. I was dealing with another dealership at the same time, due to the different interactions between the 2 is the reason why we chose to drive the extra 40 mins each way. Once we got to Acura of Peabody, David was nothing but courteous and helpful. He asked if we had any questions then brought us for a test drive, during this time he went over the car in detail. Once we got back to the dealership he asked what our thoughts were about the car. From that point forward we handled the paperwork, which is where things usually go downhill, however that wasn't the case. The great experience continued, David went above and beyond for us. What I forgot to mention is that he actually met us on a Sunday on his day off and also delivered the car to us on his next day off. Once we completed the paperwork with him we dealt with Vanessa, she was great, quick and to the point. We completed our entire interaction on less time than I had experienced before. Again I can't say enough about the entire experience. Thank you again David. More

Repeat customer with Steven Ashe I recently returned my leased 2015 RDX for the 2018 model and was pleased to work with Steven Ashe again. I have a rather hectic work schedule, but he I recently returned my leased 2015 RDX for the 2018 model and was pleased to work with Steven Ashe again. I have a rather hectic work schedule, but he was more than happy to accommodate me so that I could take a test drive of he new model and explain in detail with me what new features had been added since my last time investing in a leased vehicle. He didn't rush me to work with other customers, which has happened in other dealerships that I've previously been to, but spent quite a bit of time with me to ensure that my questions were answered. It's a pleasure to work with him, and I would definitely recommend him to my friends and family if they were interested in an Acura. More

Steven Ashe wonderful to work with in buying a new vehicle Walked into the dealership with my wife . Our daughter had purchased a new Honda CRV and loved . My wife wanted something a little bigger and more ups Walked into the dealership with my wife . Our daughter had purchased a new Honda CRV and loved . My wife wanted something a little bigger and more upscale . Steven greeted us and my wife explained why we were there . Steven explained the difference between and MDX and a RDX . She sat in both and decided she wanted to test drive the RDX . After the test drive Steven answered all her questions . We decided on the spot to purchase the 2017 RDX . The sales process was so smooth with Steven leading us through all aspects of the sale . Fast forward and now it was time for me to purchase a new vehicle . The process with Steven and Acura of Peabody had me back again working with Steven . I purchased a 2018 Acura RDX . Two new vehicles in less than a year is a testimonial to Steven's expertise and our satisfaction with the Acura RDX and Acura of Peabody . More

Exactly what I was looking for I came in right before closing time, but Steven Ashe did not rush me and took the time to make sure I found the car I was looking for. He provided out I came in right before closing time, but Steven Ashe did not rush me and took the time to make sure I found the car I was looking for. He provided outstanding customer service and also took great time to explain every feature of the car upon pickup. As an added bonus, he even pre-programmed all the stations that I like! I highly recommend Steven Ashe and Acura of Peabody! More

BEST Car Buying Experience EVER We can't say enough wonderful things about our buying experience and it's all THANKS to Jim! From the moment we stepped into the showroom, we were gre We can't say enough wonderful things about our buying experience and it's all THANKS to Jim! From the moment we stepped into the showroom, we were greeted with the utmost respect and consideration. The entire process was efficient, organized and seamless. What impressed me most was the time that Jim spent introducing us to our new Acura and the time he spent helping us navigate all of our DMV requirements since we live in CT. Jim was so worth the 2 1/2 hour drive to find the car of our dreams and we would recommend him in a heartbeat! Could never imagine going anywhere else to buy our next vehicle. More

Great experience I have shopped around, but no one showed the customer service that Steven Ashe did. The car was great, but the service really sold me! You should re I have shopped around, but no one showed the customer service that Steven Ashe did. The car was great, but the service really sold me! You should really consider Acura of Peabody. More