Acura of Peabody
Peabody, MA
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492 Reviews of Acura of Peabody
Wonderful Car Buying Experience Steve Ashe was great and made the process of buying a new car very simple and stress free. He went out of his way to make sure that I was completely s Steve Ashe was great and made the process of buying a new car very simple and stress free. He went out of his way to make sure that I was completely satisfied with my purchase. More
Great Car Buying Experience Wonderful staff and very helpful sales department. The car delivery service from Steven was extremely helpful and informative. I would highly recomm Wonderful staff and very helpful sales department. The car delivery service from Steven was extremely helpful and informative. I would highly recommend Acura of Peabody to anyone looking for a new or used car. More
Top Notch Sales Team at Acura of Peabody I am a return customer at Acura of Peabody. I traded in my 2009 MDX for a 2015 Certified MDX. Steven was the first person to welcome me into dealers I am a return customer at Acura of Peabody. I traded in my 2009 MDX for a 2015 Certified MDX. Steven was the first person to welcome me into dealership, really nice, sincere person. I would highly recommend looking Steven up if you want to buy a car. My experience with Steven and team at Acura was Excellent. The entire team is truly committed to putting you in car that you're happy with. I didn't feel pressured during sale, overall I would highly recommend this dealership. More
My new certified preowned TLX! From the moment we were greeted @ the door by Steven, our entire experience was nothing short of professional and friendly. Steven is extremely infor From the moment we were greeted @ the door by Steven, our entire experience was nothing short of professional and friendly. Steven is extremely informative and outgoing, accommodating My car was delivered to me in a few short days and I love it!! More
Service Snafu Brought in 2003 Acura which we had purchased as a used care from Acura Peabody. Today was our return trip as last week had brought car in for routine Brought in 2003 Acura which we had purchased as a used care from Acura Peabody. Today was our return trip as last week had brought car in for routine oil change and inspections sticker. My husband met with Rick Osgood, things went really well. There were other issues found, one being under warranty that Rick told us prevented us getting the sticker but of larger concern was the Timing belt need replacing as well as L outer tie rod and rear sway links. I called 2 days later as the part under warranty should be in and we needed to schedule for some of the other work but was told and I asked more than once, that her fixing the warranty item and doing timing belts (as this was overdue) She would get the sticker, I also said we can get these this week and then do the other items in about 2 weeks. Rick said fine. Took time, Had my daughter come from college, dropped of car with Holly, I again reiterated that with us doing the warranty part and timing belt we could get sticker and then when I came back to get the care would schedule other items. WELL, just went to get the car, STILL NO STICKER but they did do the warranty and timing belt BUT NOW the other items especially the tie rod end. NOW I AM TOLD the car is unsafe to drive and again NO STICKER> and when I said to Holly now what I am to do, SHE SAID I DON't know it was choice not to do the other work. Are you kidding. NEVER AGAIN. I told her I would not be back for the rest of the work nor will I ever be back. I will go back to my local Mechanic who I have more faith in and can trust what he tells. For anyone interested that is Wakefield Tire More
First time Acura owner Thank you for the knowledgeable and kind attention I received while deciding what car to lease. I am happy yo say, I love my RDX! Thank you for the knowledgeable and kind attention I received while deciding what car to lease. I am happy yo say, I love my RDX! More
Pre-owned certified RDX - They drove it to Maine for me! I live in Maine but knew I wanted to buy an Acura from a dealer and there aren't any up here. So I researched and found a pre-owned certified I was in I live in Maine but knew I wanted to buy an Acura from a dealer and there aren't any up here. So I researched and found a pre-owned certified I was interested in at Acura Peabody. The whole experience was great. My salesperson Mark Riggio was very helpful and friendly - truly felt like he was on my side. And he even drove it to Maine for me!!! And took my trade back with him. Made the whole situation much easier and now I have my beautiful car - which by the way I LOVE! Thanks again for everything! More
Great experience from Steven Ashe Steven Ashe was professional, friendly and very imformative. We bought out first Acura yesterday and the service and professional, yet friendly, atm Steven Ashe was professional, friendly and very imformative. We bought out first Acura yesterday and the service and professional, yet friendly, atmosphere was overwhelming. We had travelled 1 1/2 hours from the South Shore to pick up our car. After driving through Boston traffic, we were not in a pleasant mood. However, the management and especially Steven, immediately put us at ease. Purchasing a automobile has never been a great experience in the past, but Steven Ashe made a fun and informative day for us. And, I LOVE MY CAR. More
No pressure atmosphere They all worked with me to be able to lease my first luxury car. Always returned calls or emails in timely manner. Everyone was friendly! They all worked with me to be able to lease my first luxury car. Always returned calls or emails in timely manner. Everyone was friendly! More
Friendly, patient and helpful dealer I went into the dealership looking for a specific car, Steven Ashe helped me find the car I wanted and took us on a test drive all around the area, ve I went into the dealership looking for a specific car, Steven Ashe helped me find the car I wanted and took us on a test drive all around the area, very long so I got a good feel for the car. He was very helpful and knowledgeable and a good conversationalist. I ended up getting the car for a very good price and am very pleased with the car. Steven did a great job at helping us. More