Back

Acura of Peabody

Peabody, MA

4.9
492 Reviews

233 Andover Street

Peabody, MA

01960

Directions

By Type

492 Reviews of Acura of Peabody

July 19, 2019

Always in good hands w Acura of Peabody Service This has been my dealership for 2 Acura's and 16 plus years. Competitive in their service pricing, pro-active in communication and keeping an eye on More

by ACURA Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Osgood, Michael Doherty
Jul 22, 2019 -

Acura of Peabody responded

We appreciate your customer loyalty. Thanks for always thinking of us when it comes time for your vehicle needs! We'll be sure to provide the same exceptional experience when you visit us again. See you next time!

July 19, 2019

Outstanding service as always Been bringing my MDX to Acura of Peabody since moving to the area a year and a half ago. Excellent, and efficient service as always. Ben Kammerman has More

by Joe D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Kammerman, Ramon, Cody
Jul 22, 2019 -

Acura of Peabody responded

Thanks for visiting us to take care of your vehicle service. We're glad Ben has always provided a great experience. We appreciate your business and look forward to assisting you again.

July 18, 2019

Tire install and alignment Great experience again with Acura of Peabody and working with Ben Kamerman. The dealership’s pricing is as competitive as my local garage and I know More

by Scott, North Andover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Kamerman
Jul 19, 2019 -

Acura of Peabody responded

Thanks for returning to Acura of Peabody! We're happy that you were satisfied with our service techs work and our pricing. We'll make sure to provide another great experience when you visit again.

July 18, 2019

Courteous prompt and done correctly They were on time and done right. The device team was great. Answered all my questions. The waiting Area was clean and well stocked and spacious More

by Mule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Fier, Steven Ashe
Jul 19, 2019 -

Acura of Peabody responded

Thanks for sharing what you enjoyed about your visit with us. We're glad you enjoyed your experience. We appreciate your business and look forward to helping you again.

July 16, 2019

Professional and courteous. Everyone I've dealt with at Acura of Peabody, whether it'd be in sales or in service, has always offered professional, responsive, and courteous servi More

by loansharker101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Kamerman, Zack Fier, Jude Kasekamp
Jul 17, 2019 -

Acura of Peabody responded

We appreciate another amazing review for an excellent vehicle service experience! Thank you for sharing what you've enjoyed about your visits. We look forward to assisting you again.

July 14, 2019

Fantastic Service From the very beginning when I called for service and my problem was relayed to Holly I knew I was in good hands. Acura of Peabody is where I purchas More

by Linny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Lima
Jul 17, 2019 -

Acura of Peabody responded

Thank you for continuing to visit us though you have to travel extra time. We're glad knowing that you're confident in our great customer service and expect a seamless vehicle service experience when you visit us. We appreciate the compliments on Holly's exceptional work and we'll be sure to provide another positive experience when you visit again.

July 14, 2019

Suprised they dont charge for the water in the waiting room They are so overpriced. I went to get an oil change and asked about they rotating my tires $29.99 ridiculous every other place I go does it for free. More

by acuramdxfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben , Holly
Jul 17, 2019 -

Acura of Peabody responded

Thank you for providing feedback. We’re sorry to fall short of your expectations, however, the services you mentioned require additional time to complete. Our service technicians do their best to take care of all customers with a scheduled appointment. Please contact Joel Avery, our General Manager at javery@acurapeabody.com should you wish to discuss this further.

July 11, 2019

Outstanding The service is outstanding every visit. Everything is explained to you in detail so you understand whats going on with your car. Keep it up. More

by Jmaal1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER PEREIRA
Jul 11, 2019 -

Acura of Peabody responded

We appreciate knowing you're always satisfied with our work. Thank you for letting us know details. See you on your next visit.

July 10, 2019

Awesome service The service was really good, every single question was answered with details. Good knowledge of the cars. Jude thank you for making it so easy and sim More

by JorgeC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jude Kasekamp
Jul 11, 2019 -

Acura of Peabody responded

We appreciate the compliments! Thanks for sharing what you enjoyed about your experience. We look forward to assisting you again.

July 02, 2019

Organized and efficient. Cody was efficient and helpful during my brief visit for an accelerated oil change. There were a couple of Other minor items he suggested. I was in More

by NSPat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Support
Jul 02, 2019 -

Acura of Peabody responded

We're happy to provide a seamless vehicle service experience. Thanks for considering Acura of Peabody and we'll look forward to your next visit.

...
23
...