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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

April 17, 2019

EXCELLENT My service guy is the best, I would not know what I would do if he wasn't there. He takes care of my every need . More

by JENEILL.KNIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Apr 23, 2019 -

Acura of Concord responded

Jeneill.knight, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. Thank you for taking the time to leave a review for us. We appreciate allowing teammate Ron Garcia an opportunity to be a part of your Acura journey. Please let us know if there is ever anything we can assist with. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 17, 2019

Excellent Service I took my car in for a recall fix. They identified an upcoming fix as well so that I didn't have to bring it in a second time. They also recommended More

by JAMES.COLVIN.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Apr 23, 2019 -

Acura of Concord responded

Thank you Mr Davis for taking a moment to share of your recent experience with our dealership and service department. We appreciate allowing teammate Yves an opportunity to be a part of your Acura MDX ownership. Our goal is for all our guests to have an excellent service visit and we are happy to know we were able to exceed your expectations. If you're ever in need of more help, please let us know! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 16, 2019

Great service Bought my MDX from Concord Acura new 5 years ago and although I am past my warranty period I continue to bring it back for service here because of the More

by Makabane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Apr 19, 2019 -

Acura of Concord responded

Hello Makabane, we appreciate you taking the time to leave us this feedback. We appreciate allowing teammate Amanda Munroe the opportunity to be a part of your Acura MDX ownership journey. We are proud to be your partner for the past five years and committed to exceeding your expectations. We hope to be of service to you again in the future. Best wishes, Adam Toy Social Media Coordinator Acura of Concord

April 16, 2019

Fixed my car mirror cap - Service Best service I have received so far. Yves accommodated keeping my precious time in mind. He's very friendly and would recommend to everyone. He's the More

by SOMASEKHARSSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Apr 19, 2019 -

Acura of Concord responded

Thank you Soma for sharing of your experience with our dealership and service department. We appreciate allowing our team an opportunity to be a part of your Acura TSX ownership experience. It's our goal for all our guests to have an outstanding service visit and we are happy to know we were able to exceed your expectations. Your feedback has been shared with our management and Yves so we can continue to provide great experiences for guests. If you're ever in need of more help, please let us know! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 16, 2019

Recall notice Our service representative/manager Ronnie Garcia was extremely helpful and very pleasant to deal with. He made time and answered our questions in a w More

by GBECK445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Apr 19, 2019 -

Acura of Concord responded

Thank you GBeck for taking a moment to share your recent service experience with our dealership. We appreciate allowing teammate Ronnie Garcia the opportunity to be a part of your Acura ownership journey. We are committed to provide all our guests an outstanding service experience. We are proud to have met your expectations. If you're ever in need of more help, please let us know! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 14, 2019

Awesome Response is pretty good. Product feature descriptions was extremely satisfactory. Explained in detail entire features, and helped with paperwork and a More

by DARSHINIPODISHETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gagan Anand, Andreas Mokos
Apr 19, 2019 -

Acura of Concord responded

Congratulations Pryadarshini on your recent new Acura RDX SUV purchase and thank you for sharing of your experience with teammates Gagan Anand and Andreas Mokos during your visit with our dealership. With so many choices in the market we appreciate allowing us to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new RDX SUV! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 14, 2019

Simple Honest and Easy. Thank you. Nazir was very helpful. From our initial test drive to regular (but not excessive) follow ups. He helped explain all the available options and worked More

by 4ARTHUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar
Apr 19, 2019 -

Acura of Concord responded

Thank you Arthur for taking a moment to share your recent visit at our dealership, we strive for 100% satisfaction, and it is great to see you had such a positive experience during your visit. We appreciate allowing teammate Nazir Bidar the opportunity to work with you every step of the way and to be a part of your Acura ownership journey. Your feedback means so much to our team! Congratulations on your new Acura and should there be any inquiry about your new MDX hybrid, please don't hesitate to let us know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 14, 2019

Acura of Concord is awesome! I needed an oil change and showed up on a Saturday morning without an appointment. Yves helped me get set up and had me out within an hour. I use to c More

by INESZL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Apr 19, 2019 -

Acura of Concord responded

Thank you Ineszl for choosing our dealership and allowing us the opportunity to earn your Acura service business. We appreciate your feedback and sharing your recent experience with our service department. We are always looking for ways to improve our guest experience and having the right teammate like, Yves Vrnoga make all the difference. Please feel free to let us know if there is ever anything we can do to help or when your Honda is ready to service. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 14, 2019

Stress free car buying experience! We had such a pleasant at Acura of Concord. Everyone was very polite and professional. This was my first time buying a car at a dealership and Mansoor More

by T5.LUVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mansoor Mansoori, John Gonzalves
Apr 19, 2019 -

Acura of Concord responded

Congratulations Hillary on your recent Subaru purchase and thank you for taking a moment to share your first time buying at a dealership experience with teammates Monsoor Mansoori and John Gonzalves while visiting us. There are so many choices when it comes to which brand or dealership to work with, not to mention who to feel confident with. We appreciate the opportunity to earn your business from start to finish as well as provide financing solutions. We are grateful for the recommendations and excited to be a part of your vehicle ownership journey so please feel free to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 14, 2019

Excellent service Acura provides a comfortable environment for customers to wait for their cars and also provide a very professional services to their customers. I am v More

by HXCHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Apr 19, 2019 -

Acura of Concord responded

Thank you Mr Chan for allowing our dealership to earn your business and for sharing of your first service experience with teammate Amanda Munroe. We are committed to your safety and keeping your MDX running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

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