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Acura of Concord
Concord, CA
595 Reviews
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595 Reviews of Acura of Concord
May 29, 2019
Low pressure sales process We enjoyed working with Tim as he was informative, he listened carefully to our requirements, answered our questions and didn’t pressure us to move fa We enjoyed working with Tim as he was informative, he listened carefully to our requirements, answered our questions and didn’t pressure us to move faster than we wanted. More
by Fundriver
Verified CustomerEmployees Worked With
Tim Tyler, Andreas Mokos
May 29, 2019
Great experience! Mansoor was super easy to work with. He made the whole process simple and stress-free. He was very thorough explaining the features of the car. Best c Mansoor was super easy to work with. He made the whole process simple and stress-free. He was very thorough explaining the features of the car. Best car buying experience ever! More
by RMRADABAUGH
Employees Worked With
Mansoor Mansoori
May 29, 2019
A1 Service Visit Excellent service. Everyone was attentive, friendly, and polite. Service was performed on time and extremely quickly. Waiting area was comfortable Excellent service. Everyone was attentive, friendly, and polite. Service was performed on time and extremely quickly. Waiting area was comfortable with refreshments provided. All my questions were answered to my satisfaction. More
by MDN_94553
Employees Worked With
Victoria Nieders
May 29, 2019
100,000 mile maintenance As always, the service provided was prompt and thorough. The agents are very professional, pleasant and keep us informed. We are very satisfied. Thank As always, the service provided was prompt and thorough. The agents are very professional, pleasant and keep us informed. We are very satisfied. Thank you. More
by Eppinga
Employees Worked With
Ronnie Garcia
May 29, 2019
Customer Service Eric Arnold went out of his way to correct a missed servicing that was overlooked at my previous service visit. I left the previous visit thinking ev Eric Arnold went out of his way to correct a missed servicing that was overlooked at my previous service visit. I left the previous visit thinking everything was completed. Eric felt bad about the oversight/miscommunication and indicated he would make things right. Eric checked the previous records and also what was still left to be done. He provided me with a loaner and communicated with me over the next few days. He checked the work on the car himself making sure there were no leaks prior to my returning to pick up my car. Eric definitely went above and beyond and succeeded in making things right!!! Thank you! (I also want to point out that the provision of a loaner car is a huge plus for your customer service!). More
by Olga D.
Employees Worked With
Victoria Nieders, Erik Arnold, Donna Lewis
May 28, 2019
Service advisor great My service advisor was very thorough. Unfortunately no fixes right now for my issues as the dealer is waiting on parts to be manufactured. Happy with My service advisor was very thorough. Unfortunately no fixes right now for my issues as the dealer is waiting on parts to be manufactured. Happy with the information I was given More
by KINIPELA_36
Employees Worked With
Kyle Jensen
May 28, 2019
Great Service Always caring and engaging throughout the selling process. At the same time not too pushy which is always annoying at a car dealership. Smooth process Always caring and engaging throughout the selling process. At the same time not too pushy which is always annoying at a car dealership. Smooth process but a little long. More
by KAZ-IRANPOUR
Employees Worked With
Andreas Mokos, Chip Clemens
May 27, 2019
Customer Friendly Salesperson was easy to talk to and knowledgeable. I thought I needed an AWD to get what I wanted, but he provided me with a more reasonable option. T Salesperson was easy to talk to and knowledgeable. I thought I needed an AWD to get what I wanted, but he provided me with a more reasonable option. Thank you for having honest salesmen at your dealership that truly put the customer first. Transaction was processed quickly and efficiently. More
by Phillips27
Employees Worked With
David Church, Nico Herrera, John Gonzalves, Rob Mayfield
May 27, 2019
Seamless and positive experience We have a new born and needed to get in and out as fast as possible. Not only did they make it quick (as much as they could on a busy holiday), but th We have a new born and needed to get in and out as fast as possible. Not only did they make it quick (as much as they could on a busy holiday), but they got us a great deal. I never felt like we were being taking advantage of and everyone was very nice and respectful. Great experience! More
by BETSYSTRAIN
Employees Worked With
Gagan Anand, Lynette Ramirez, Zarif Saeed, Andreas Mokos
May 27, 2019
Hassle free experience They made buying a car enjoyable. They made it painless with no anxiety. Very nice employees. They want to help you get what you want by working wit They made buying a car enjoyable. They made it painless with no anxiety. Very nice employees. They want to help you get what you want by working with you to get the best deal. More
by BRIDGETTEFAN
Employees Worked With
Jason, Andreas Mokos, Jeffry Alberto II
