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Acura of Concord

Concord, CA

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595 Reviews

1340 Concord Ave

Concord, CA

94520

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595 Reviews of Acura of Concord

June 15, 2019

Great service writer! Incredible service writer! Will come again. He went out of his way! Right on time too. Thorough intake and explanation of services. Friendly and ver More

by SELESTINA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Jun 24, 2019 -

Acura of Concord responded

Hi Selestina1, we always aim for 100% satisfaction, and it is great to see you had such a positive service experience at Acura of Concord. We understand our guests have choices when it comes to a dealership and appreciate allowing teammate Yves Vrnoga to earn your business. Having a safe and reliable vehicle is very important to our guests as well as our team as well as the best use of your time. We thank you for letting be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 14, 2019

Most Ethical Service Dept Ever! I’m an out of town occasional Bay Area commuter - this is my 2nd visit to Acura of Concord - on both visits my service advisor was thorough and help More

by CHRISWALIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Jun 23, 2019 -

Acura of Concord responded

Hello Chris, we really appreciate your feedback! Thank you for taking a moment to share with us your previous and recent service visits to our dealership. We appreciate allowing most recently, teammate Yves Vrnoga to be a part of your Acura ownership experience. We know having to bring one's vehicle in for maintenance is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so with solutions like ride share. We look very much to serving you again in the future and thank you again for choosing Acura of Concord. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 14, 2019

Great Experience!! Very friendly and professional staff. We had a great experience! All of the gentleman were helpful and answered all of our questions. We would defi More

by OLCO4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Gagan Anand, Zarif Saeed, Rob Mayfield
Jun 23, 2019 -

Acura of Concord responded

Thank you OLCO4 for sharing of your experience our dealership and with teammates Gagan, Zarif, and Rob during your visit with us.. We appreciate the opportunity to be a part of your vehicle search and to earn your business. We are looking forward to becoming a part of your vehicle ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 14, 2019

Great service The service was great. Communication was timely and effective. Ronnie delivered all that was promised. Attention to detail, customer service and frie More

by TAKRANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Jun 24, 2019 -

Acura of Concord responded

Hello Takrandy, we appreciate your feedback! Thank you for sharing of your experience our dealership and with teammate Ronnie Garcia during your visit with us.. We appreciate the opportunity to be a part of your vehicle ownership and to earn your business. We look forward to becoming a part of your Acura journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 14, 2019

Wonderful service Jeffry was very profesional.he wasn’t pushy at all about selling strongly recommend him. Great job Jeffry if I ever need another car I’ll defenetly ha More

by OLGARIOS234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry Alberto II
Jun 23, 2019 -

Acura of Concord responded

Thank you Olgarios234 for sharing of your recent shopping visit to our dealership and for letting us know of your experience with teammate Jeffry Alberto during your time with us. We know when it comes to shopping for your next vehicle, there are many choices and we appreciate allowing us to earn your business. Whether new or pre-owned, we want to be your vehicle ownership partner, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 13, 2019

Always a great experience with entire staff I will continue to do business with this Acura location due to its Total professional experience every time! All the staff is kind and friendly but mo More

by CALCAMPOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Ronnie Garcia, Erik Arnold, Donna Lewis
Jun 19, 2019 -

Acura of Concord responded

Hi Calcampos, we always strive for 100% satisfaction and we are happy to see that we have been able to provide a positive ownership experience at Acura of Concord. We understand our guests have choices when it comes to a dealership and appreciate allowing teammates Ronnie, Erik, Victoria and Donna to continue to earn your business. Having a safe and reliable vehicle is very important to our guests as well as our team, we thank you for letting be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 13, 2019

Exceptional Service My service professional took the initiative to offer to replace my low key remote battery. It’s those little details that make big differences! Thank More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Jun 19, 2019 -

Acura of Concord responded

Thank you for sharing of your experience with teammate Amanda Munroe while visiting our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 13, 2019

Recall Repairs The customer service is always consistent and of a very high standard. Our service rep provided good up front communications on what we should expect More

by MICHAELWEAR41.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 17, 2019 -

Acura of Concord responded

Hi Michaelwear41., thank you for taking the time to leave a review for us at Acura of Concord. We're happy we could meet your expectations! Thank you for sharing of your experience with teammate Alex and while visiting our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership journey, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 13, 2019

Great Maintenance Appointment Concord Acura always exceeds expectations even for basic service. Work is estimated very well, completed quickly and always with a friendly atmosphere More

by CHRIS94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders
Jun 17, 2019 -

Acura of Concord responded

Chris94, we really appreciate your feedback! Thank you for taking a moment to share your service experience during your visit to our dealership. We appreciate allowing teammate Victoria Nieders to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We look forward to serving you again in the future and thank you again for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 12, 2019

Outstanding Service I always have the best service at Acura of Concord the staff is always nice and very friendly I will always go to Acura of Concord keep up the great w More

by Suvtruck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Victoria Nieders, Ronnie Garcia, Erik Arnold, Braulio Gonzalez, James Zipp, Donna Lewis, Amanda Munroe, Yves Vrnoga, Kyle Jensen
Jun 16, 2019 -

Acura of Concord responded

Hi SUVTRUCK, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at Acura of Concord. We understand our guests have choices when it comes to a dealership and appreciate allowing teammates Tyler, Victoria, Ronnie, Erik, Braulio, James, Amanda, Yves, Kyle and Donna to continue to earn your business. Having a safe and reliable vehicle is very important to our guests as well as our team, we thank you for letting be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

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